RCS In-Ceiling Manual 11
Specifications are subject to change without notice
•
Bent speaker frame, broken speaker connectors, hole(s) in speaker
cone, hole(s) in surround &/ dust cap, and burnt speaker voice coil.
•
Fading and/or deterioration of speaker components & finish due to
improper exposure to elements.
•
Bent amplifier casing, damaged finish on the casing due to abuse,
misuse or improper use of cleaning material.
•
Burnt tracers on PCB.Product/part damaged due to poor packaging or
abusive shipping conditions.
•
Subsequent damage to other products.
A warranty claim will not be valid if the warranty registration card is not
properly filled & returned to Earthquake with a copy of the sales receipt.
(E) Service Request:
To receive product service, contact Earthquake Service Department at (510)
732-1000 and request an RMA number (Return Material Authorization).
Items shipped without a valid RMA number will be refused. Make sure
you provide us with your complete/correct shipping address, a valid phone
number, and a brief description of the problem you are experiencing with
the product. In most cases, our technicians might be able to resolve the
problem over the phone, thus eliminating the need to ship the product.
(F) Shipping Instructions:
Product(s) must be packaged in its original protective box(es) to
minimize transport damage and avoid repackaging charges. Shipper
claims regarding items damaged in transit must be presented to carrier.
Earthquake Sound Corporation reserves the right to refuse products that
are improperly packaged. A copy of the purchase receipt must accompany
product returned for service. We encourage you to include with the
package a written description of the problem. Ship product to:
Earthquake Sound Corp.
2727 McCone Avenue
Hayward, CA 94545
Ph (510) 732-1000
You are responsible for the cost of shipping the product to Earthquake
Sound Corporation.
(G) Disputes Resolution:
All disputes - between clients and Earthquake Sound Corporation -
resulting from the ten (10) year limited warranty policy must be resolved
according to the laws & regulations of the county of Alameda, California.
10 Year Limited Warranty (cont.)
