Earthquake™, Division of Ardisam, Inc.
1160 Eighth Avenue; P.O. Box 666
Cumberland, Wisconsin 54829
800-345-6007 · Fax (715) 822-4180
E-mail: [email protected]
Warranty
Terms
and
Conditions
PRODUCT WARRANTY: 1-YEAR LIMITED WARRANTY
Ardisam, Inc. (Ardisam) warrants the product(s) under a one-year limited warranty to be free from defects in the material or
workmanship or both for a period not exceeding twelve consecutive months from the date of original purchase by the first retail
consumer or first commercial end user. “Consumer use“ means personal recreational use by a retail consumer. “Commercial use“ or
“commercial application“ means all other uses, including use for commercial, income producing or rental purposes. Once a product
has experienced commercial use, it shall thereafter be considered as a commercial use product for the purpose of this warranty.
This warranty applies to the original owner that provides a proof of purchase. The warranty is not transferable. The warranty period
begins on the date of purchase by the first retail consumer or commercial end user, and continues for the twelve month consecutive
period thereafter. Any unit used in a commercial application is covered for a period of 90 days after purchase by the first commercial
end user. For the warranty to be valid, the product must be registered online, or the warranty card must be filled out and received
by Ardisam, within 30 days of purchase. Ardisam shall not be obligated to ship any repair or replacement product to any location
outside of the United States of America or Canada.*
For replacement parts, phone 800-345-6007.
*This warranty policy applies only to products which have not been subjected to negligent use, misuse, uses other than those
indicated in the product’s operator’s manual, alteration, accident, use of unauthorized parts, failure to perform periodic maintenance
as specified in product’s operator’s manual, normal wear and tear, use of unauthorized parts or repairs performed at unauthorized
service centers. There is no other expressed warranty. Implied warranties, including those of merchantability and fitness for a particular
purpose, are limited to one year from purchase, or to the extent permitted by law. All other implied warranties are excluded. Liability
for incidental or consequential damages are excluded to the extent exclusion is permitted by law. Ardisam does not assume, and
does not authorize any other person to assume for Ardisam, any liability in connection with the sale of Ardisam products.
To be at
“No Charge,” warranty work must be sent directly to and performed by Ardisam or an Ardisam Authorized Warranty Service
Facility
. To obtain warranty service and/or replacement instructions, contact the Ardisam Customer Service Department at 800-
345-6007. If you choose to ship your product to Ardisam for warranty repair, you must first have prior approval from Ardisam by
calling the Ardisam Customer Service Department for a return material authorization number (RMA#). Under these circumstances,
all items must be shipped prepaid. Ardisam will at no charge, repair or replace, at the discretion of Ardisam, any defective part which
satisfies all conditions stated above. Ardisam retains the right to change models, specifications and price without notice. Ardisam
shall not be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada.
NOTE: For detailed information on this product’s Engine Warranty, refer to the warranty section in the Engine Manual that ac-
companies this Operator’s Manual.
17649-REV1
22
Operator's Manual
Two-Man Earth Auger Powerhead 9800 Series
Check for parts online at
www.getearthquake.com
or call 800-345-6007 M-F 8-5
