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Earlens Photon 2 Processor, User Manual

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Technical Information

Earlens Hearing Aid FCC ID: 2AGDU-EL1.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two 

conditions: (1) This device may not cause harmful interference, and (2) this device must accept 

any interference received, including interference that may cause undesired operation.
IMPORTANT! Changes or modifications not expressly approved by Earlens Corporation could 

void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital 

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable 

protection against harmful interference in a residential installation. This equipment generates, 

uses and can radiate radio frequency energy and, if not installed and used in accordance with 

the instructions, may cause harmful interference to radio communications. However, there 

is no guarantee that interference will not occur in a particular installation. If this equipment 

Summary of Contents for Photon 2 Processor

Page 1: ...Earlens Photon 2 Processor User Manual ...

Page 2: ......

Page 3: ...1 Earlens Photon 2 Processor User Manual ...

Page 4: ...nefit from your new hearing technology If you have further questions that are not answered in this manual please contact your hearing professional or call the Earlens Concierge at 1 844 234 LENS You should always access the most up to date version of the Earlens Light Driven Hearing Aid Patient Instructions for Use IFU at www earlens com IFU The IFU contains detailed warnings precautions results f...

Page 5: ...ht Device 13 Putting on the Processor and Light Tip 14 Removing the Processor and Light Tip 16 Changing Volume and Program 17 Processor Alerts 22 Telephone and Cellphone Use 24 Charging and Battery Life 26 Cleaning and Maintenance 27 Daily Care 27 Oiling Instructions 29 Avoiding Moisture Heat 32 Warranty 33 Troubleshooting 34 Warnings 36 Precautions 38 Technical Information 42 Device Labeling Symb...

Page 6: ...ansfers it to the Light Tip which converts the sound signal to non visible light The Lens collects this light and gently activates your natural hearing system There are important components to your Earlens Hearing Aid that will be described in this section the Lens the Processor the Light Tip the Charger and mineral oil The components that you will interact with include the Processor Light Tip Cha...

Page 7: ...al to the Light Tip 2 The Light Tip converts the audio signal into light and then projects the light wave to the Lens which makes direct contact with the eardrum 3 When the Lens is activated by the light wave it vibrates the eardrum gently at different frequencies resulting in rich natural sound 1 2 3 ...

Page 8: ...the Lens detects light waves it gently activates your natural hearing system allowing you to hear sound To keep your Lens functioning properly you must apply Earlens mineral oil twice a week and avoid placing foreign objects in your ear such as Q tips bobby pins and your fingernails ...

Page 9: ...your ear It collects and sends sound signals to the Light Tip which then converts the sound signals into non visible light that is projected by the emitter The light from the emitter is collected by the Lens Light Tip Processor Microphones Light Cable Emitter Vent User Controls ...

Page 10: ... AC wall power adaptor as its power source The Charger includes an LED indicator display to let you know the charging status of your Processor s Micro USB Power Supply Plug in Back View of Charger Lid Charging Status Indicators Lid Release Button Front View of Charger Slot Slot ...

Page 11: ...arged Two solid lights Battery charging and above 33 charged Three solid lights Battery charging and above 66 charged Four solid lights Battery fully charged Four flashing lights Processor not charging remove from Charger re insert into charging slot and immediately press top user control No lights Check that Charger is plugged in and Processors are correctly in slots ...

Page 12: ...ions of your physician if you are asked to use mineral oil more frequently If you forget to apply the mineral oil to your ear as advised your Lens may stop working or fall out In the event that you forget to oil as scheduled apply oil as soon as possible and then resume as advised Detailed mineral oil use instructions are available in the Care and Maintenance section of this manual ...

Page 13: ...ens Hearing Aid Turning the Processor Off When you remove your Processor from a plugged in Charger it will be ON To turn the Processor OFF push and hold the bottom user control for 3 seconds Bottom User Control 3 Seconds ...

Page 14: ...12 Turning the Processor On To turn the Processor ON push and hold the top user control for 3 seconds Top User Control 3 Seconds ...

Page 15: ...13 Identifying Left or Right Device To identify a left or right device look at the color of the indicator in the Light Tip Left Blue indicates a Left device Right Red indicates a Right device ...

Page 16: ... on the Processor and Light Tip It is important that the Light Tip is placed properly in your ear to optimally aim the light towards the Lens 1 Place the Processor behind your ear where it should rest comfortably ...

Page 17: ...your thumb and index finger with the colored dot pointing up and the Positioning Lip pointing toward the back of the head Slowly insert the Light Tip into your ear canal Gently pulling your outer ear up and back may help with insertion ...

Page 18: ...the Light Cable between your thumb and index finger near the Light Tip and gently pull it out of the ear canal 4 Gently push the Light Tip into your ear canal pushing it as far as it will comfortably go to ensure it is seated in the correct position ...

Page 19: ...eferences and needs User controls can be set up to change volume change programs or have multi functionality to change both the volume and programs Please discuss with your hearing professional how your user control settings have been customized and consult the tables on the next few pages for instructions ...

Page 20: ... Press Volume Program Volume Increase Short Press Up Cycle to Next Program Volume Increase Power Off Volume Decrease Volume Decrease Short Press Down Cycle to Next Program Long Press Up 3 seconds Power Off Long Press Down 3 seconds ...

Page 21: ...Options Action Press Volume Only Volume Increase Short Press Up Power Off Volume Increase Power Off Volume Decrease Volume Decrease Short Press Down Power Off Long Press Up 3 seconds Power Off Long Press Down 3 seconds ...

Page 22: ...ess Program Only Cycle to Next Program Short Press Up Power Off Cycle to Next Program Power Off Cycle to Previous Program Cycle to Previous Program Short Press Down Power Off Long Press Up 3 seconds Power Off Long Press Down 3 seconds ...

Page 23: ... Options Action Press No Volume or Program Control Enabled Disabled Short Press Up Power Off Disabled Power Off Disabled Disabled Short Press Down Power Off Long Press Up 3 seconds Power Off Long Press Down 3 seconds ...

Page 24: ...llowing table provides a description of each alert Alert Type Description of Alert What it Means Power On 3 tone melody The Processor has powered on Power Off 4 descending tone melody The Processor has powered off Battery 6 tone melody OR a voice alert that states Battery The battery is low and the Processor will shut off in either 15 or 60 minutes ...

Page 25: ...sed Default Volume Level 2 quick beeps The volume is at the default programmed level Min Max Volume 3 quick beeps You are at the minimum or maximum limits of your volume control Program Change P1 1 beep P2 2 beeps P3 3 beeps P4 4 beeps OR voice alerts that say the name of the program The program has changed ...

Page 26: ...Cellphone Use There are a few ways you can try to use your phone with your Earlens Hearing Aid 1 Hold the upper portion of the phone over the microphones on your Processor with the mouthpiece pointed towards your mouth ...

Page 27: ...lens Hearing Aid features Made for iPhone compatibility This feature allows you to take phone calls and stream media from your Apple device directly to your Processor s For the latest iOS and Apple device compatibility information please go to www earlens com connectivity ...

Page 28: ...ow humidity location 1 To charge place the Processor and Light Tip into the Charger 2 Wait until the indicator light turns solid to ensure the Processor is successfully charging 3 If four indicator lights flash the Processor is not charging Remove the Processor from the Charger replace back into the charging slot and immediately press of the top user control If the indicator lights continue to fla...

Page 29: ...e or other Isopropyl Alcohol IPA based wipes to remove 2 If there is wax or debris in the Light Tip vent or covering the emitter use a soft bristle toothbrush a pipe cleaner or a hearing aid cleaning tool to gently clear the debris Only perform cleaning when the device is off of the ear and do not use a sharp brush or tool when cleaning the Light Tip ...

Page 30: ...such as Q tips bobby pins or your fingernails Insertion of foreign objects could result in pain may damage your ear and may cause damage to the Lens 4 Wipe the Processor with a soft cloth if you notice any moisture or debris 5 Never use chemicals on the Processor or Light Tip 6 Use a soft cloth to wipe the Charger when necessary ...

Page 31: ...llow the instructions provided by your physician if he or she asks you to oil on a different schedule If you have difficulty applying the mineral oil consider having another person assist you Instructions for Oiling We recommend you oil your ears at bedtime after you have removed your devices for the day After you oil you may notice a slight decrease in your hearing which is temporary ...

Page 32: ...u reapply mineral oil after you go swimming take a bath or enjoy any other activity that causes your ear canals to fill with water Use only the mineral oil and container provided and or recommended by your hearing provider or Earlens 1 Before each use prepare the mineral oil by depressing the pump until a constant stream is observed ...

Page 33: ... two pumps of oil into the ear canal by depressing the pump twice 3 Remove the dispenser from the ear and tilt your head to the side Allow oil to run down to the eardrum by keeping your head tilted for one to two minutes You may hear or feel the oil when it reaches the eardrum 4 Repeat on the opposite ear 1 2 Minutes 2x ...

Page 34: ...es in extreme heat Do not wear your processor s in heavy rain steam baths or showers Do not dry your devices in a microwave or with any other heat source Take off your processor s when applying hairspray perfume aftershave insect repellent or any other harsh chemical as it can damage your device If there is moisture on any component wipe it off ...

Page 35: ...etails of your warranty You can register your Earlens Hearing Aid online at www earlens com register Warranty Period Start Date ______________________________________________________________________________________ End Date _______________________________________________________________________________________ ...

Page 36: ...essional Not loud enough The Light Tip is covered with wax Wipe down with a soft cloth baby wipe or other Isopropyl Alcohol based wipes to remove wax The Light Tip is improperly inserted Remove and re insert the Light Tip and check the position in a mirror if possible Volume is set too low If your device features volume user control functionality increase the volume If you still require more volum...

Page 37: ...ur hearing professional Hearing aid setting is not optimal Contact your hearing professional Charger is flashing 4 lights Something is wrong with the Charger or Processor Remove the Processor from the Charger re insert the device into the charging slot and immediately short press the top user control Repeat removal and insertion up to 5 times If the lights continue to flash contact your hearing pr...

Page 38: ...sible If the issue persists contact your hearing professional Warnings Before using the Earlens Hearing Aid make sure you read and understand each of the following safety warnings The Earlens Hearing Aid is considered MR unsafe The Lens should be removed prior to an MRI exam or MRI exposure Only physicians trained in Ear Nose Throat procedures should place or remove the Lens ...

Page 39: ...uld any part of the Aid become damaged discontinue use and contact your hearing professional If you experience discomfort or pain in your ear you should contact the ENT physician immediately Only physicians trained in Ear Nose Throat procedures should place or remove the Lens Do not insert foreign objects into your ear such as Q tips bobby pins or fingernails Insertion of foreign objects could res...

Page 40: ...thers to avoid risk of swallowing Do not incinerate any component of the Earlens Hearing Aid or use near an open flame Handle waste from electronic equipment per local regulations Precautions Before using the Earlens Hearing Aid make sure you read and understand each of the following safety precautions If you have known nickel sensitivity allergy please be aware that the Lens component contains ni...

Page 41: ... designed and intended to be used only by a single patient The Light Tip is designed to sit a set distance from the Lens Sound output may deviate if the Light Tip is not inserted to the proper depth If the sound output does deviate you can reposition the Light Tip until optimal sound output is achieved Earplugs or headphones can be used with the Lens in place as long as care is taken not to over i...

Page 42: ...e Lens is in place but the Processor is not activated Do not direct streams of liquid i e isopropyl alcohol hydrogen peroxide DeBrox into your ears as this may cause the Lens to become dislodged or cause damage to the device Failure to oil your ear canal twice a week may result in Lens displacement Do not place any component of the Earlens Hearing Aid into a microwave or near a significant source ...

Page 43: ...lean the Processor Keep Charger cord out of reach of individuals who may be at risk of strangulation Electromagnetic fields produced by other electrical equipment such as cell phones metal detectors microwaves RFID systems and commercial theft detection systems also known as electronic article surveillance EAS may interfere with the Earlens Hearing Aid In the event that you perceive unexpected noi...

Page 44: ...could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not install...

Page 45: ...d to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help ...

Page 46: ...efer to Instruction Manual Date of Manufacture MR Unsafe Dispose Electronic Waste Properly Product is a Type BF Part Keep Dry Serial Number Batch Code Catalog Code Ingress Protection Code Class 1 Laser Product By Prescription Only ...

Page 47: ...45 Humidity Limitation Equipment Includes an RF Transmitter Caution Atmospheric Pressure Limitation FCC Approved Equipment Storage Temperature Limit ...

Page 48: ...ified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPod iPhone or iPad may affect wireless performance Apple the logo AirPlay iPhone iPad iPod are trademarks of Apple Inc registered in the U S and other countries ...

Page 49: ...47 ...

Page 50: ...48 Manufactured by Earlens Corporation Inc 4045A Campbell Ave Menlo Park CA 94025 USA 1 844 234 LENS www earlens com ...

Page 51: ...49 www earlens com ...

Page 52: ... 2018 Earlens Inc All rights reserved LBL00142vC February 2018 Patent Protected Pending www earlens com patents ...

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