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BLUETOOTH

How do I reset EarFun Free 2?

1. Unpair EarFun Free 2 from your Bluetooth-enabled device and delete the old
connection on your device.
2. Place both earbuds into the charging case.
3. Keep the charging case open, then press and hold the charging case button for at least
8s until both

earbuds flash in purple, then earbuds have been reset successfully.

4. Delete the old connection from the Bluetooth device and reconnect"EarFun Free 2"

Why is the Bluetooth connection unstable sometimes?

If you use the earbuds next to devices that interfere with Bluetooth technology, such as
routers, laptops, Radio Spectrum, it will cause Bluetooth instability.

What can I do if earbuds can’t connect to my device?

Step 1: Unpair it from your Bluetooth-enabled device and delete the old connection on
your device.
Step 2: Reset the EarFun Free 2 (Do wait until they flash in purple. If not, they aren’t reset
successfully.)
Step 3: Place them back into the case and remove them again to start reconnecting.

What is the range of Bluetooth earbuds?

Bluetooth earbuds have a maximum range of 49 feet (15m, no obstacle). However, the
actual range will depend on usage and environment.

Will the earbuds shut off automatically?

The earbuds will remain on as long as they are connected to a device. If no audio is in use,
they will enter power-saving mode and wake up once the audio is played. If the earbuds
are not connected with any devices, they will automatically shut off in 10 minutes.

What should I do if only one earbud can be connected?

1. Please use the charging cable to charge the case for 2 hours.
2. Clean the contacts of the earbuds and the charging case with an alcohol cotton swab to
have a try. And put them into the case to charge around 1.5 hours. Please confirm that the
indicator light will flash in blue once you put the earbuds into the charging case.
3. Reset and reconnect the earbuds.

What can I do If the earbuds can be connected to my Macbook but not my
phone?

1. Delete the earbud from the MacBook, then the earbud will lose Bluetooth connection to
the MacBook and enter into pairing mode.
2. Place both earbuds back into the charging case and keep the cover open, then press

Summary of Contents for Free 2

Page 1: ...FAQ Table of Contents BLUETOOTH 2 SOUND 3 CHARING 4 COMFORT 4 TAP CONTROL 4 CUSTOMER SERVICE TEAM 4 ...

Page 2: ...ecting What is the range of Bluetooth earbuds Bluetooth earbuds have a maximum range of 49 feet 15m no obstacle However the actual range will depend on usage and environment Will the earbuds shut off automatically The earbuds will remain on as long as they are connected to a device If no audio is in use they will enter power saving mode and wake up once the audio is played If the earbuds are not c...

Page 3: ...he charging case as well as 4 on earbuds they are connected when you put the earbuds on the charging case So we kindly suggest you clean these contacts You can use some contact cleaner liquid such as Deoxit to dip in alcohol and then place over the contact and rotate to clean 2 Please reset the earbuds 3 Please turn off the lid of the case and turn it on again SOUND Why does the volume of a single...

Page 4: ...gain COMFORT What can I do If the earbuds are too big or small for me and uncomfortable to wear If it s not fit for you to wear inside the box we have 3 different sizes of ear tips with one pair already on the earbuds and another 2 pairs of ear tips are in the small black box By the way for all the in ear earbuds not over ear headphones it s normal when you wear them for a long time for the pressu...

Page 5: ...er Service Team and we will provide you with a solution as soon as possible If we confirm that the problem couldn t be solved we will send you a new replacement for the same model EarFun provides an 18 month warranty for every product Your satisfaction is always greatly important to us ...

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