Problem
Probable Cause
Solution
Low battery
Battery fault
UPS is not turned on
UPS is overload
UPS is overload
Remove some critical load
Battery voltage is too low
Power cord is loose
No LED display on
the front panel
Charge the UPS at least 8
hours
Replace the battery with the
same type of battery
Press te power switch again
to turn on the UPS
Alarm continuously
sounds when the
mains in normal
Remove some loads first.
Before reconnecting
equipment, please verity
that the load matches the
UPS capability specified in
the specs
When power fails,
backup time is
shorten
Charge te UPS at least 8
hours
Battery defect. It might be
due to high temperature
operation environment, or
improper operation to
battery
Replace the battery with the
same type of battery
The mains is normal
but LED is flashing
Reconnect the power cord
properly
Trouble Shooting
6
Use the table below to solve minor problems.
Software Download & Installation
(Only for the model with communication port)
5
Please follow steps below to download and install monitoring software:
1. Go to the website http://www.power-software-download.com
2. Click viewPower software icon and then choose your required Operating System to
download the software
3. Follow the on-screen instructions to install the software
4. When your computer restarts, the monitoring software will appear as an orange
plug icon located in the system tray, near the clock.
Page 5
Installation and Operation Manual 1.0