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Eagle's UPS Return Service
Eagle Electronics and United Parcel Service (UPS) are proud to offer all
of our customers free shipping for all units sent to us for repair or service.
If you have to send this unit to the factory, and you are in the continental
United States, use the enclosed UPS shipping label for easy, free shipping
to our factory customer service department. There are six easy steps:
1.Call Eagle at the toll-free number on the front of this flyer for a Return
Authorization (RA) number and instructions about what accessories to
return. Do not return a product to the factory without a Return
Authorization (RA) Number!
2.Pack your unit and any accessories in the original shipping container, if
possible. Be sure to include proof of purchase for warranty verifica-
tion!
3. Write a brief note detailing the problem you're having with the unit.
Please include your name, address, and daytime telephone number.
4. Please include payment for non-warranty repairs. Check, money order,
Visa, or MasterCard may be used.
5.Fill in your name, address, zip code, date, and RA number in the blanks
provided on the UPS form included with your unit.
6.Attach the label to the shipping box, tear off the tab for your receipt and
give the package to any UPS driver or take the package to any UPS
Customer Center. You will not be charged for this shipment.
That's it! Your unit will be shipped to Eagle's customer service department
at no charge to you. Our normal in-plant turnaround on repairs is 3 working
days. Units under warranty will be returned to you at no charge.
NOTE!
Eagle will pay UPS surface shipping charges both to and from the factory
for this unit in the event it needs repair. Your unit is insured against loss
or shipping damage when you use the enclosed UPS label.
