EA Technology
CableData Collector Operating Manual
1365/L/01/1
Page 37 of 54
If data capture is cancelled part way through the data collection process, then both bars will
appear full and remain green similar to when data capture complete as shown in Figure 49.
If the phase reference source is lost or interrupted during data capture, both progress bars
will turn orange. This is shown below in Figure 50. This change in bar colour is latching to
serve as an indication of the phase reference status over the capture in comparison to the
live status indicated by the LED on the instrument.
Figure 50 - Progress bar latched orange after losing phase reference source
If there is an error with the device during the data capture, then the status bar will turn red.
This is shown in Figure 51. If this occurs, unplug the device and close the software. Then
plug in the device and start the software again. If this occurs regularly then please contact
EA Technology Product Support for further assistance.
Figure 51 - Progress bar after a capture has failed
10.4.16
Invalid Phase Reference
When starting the data capture, if a phase reference is not detected, the error message
shown in Figure 52 will be shown. It is not possible to capture data without a phase
reference present. If this error occurs, please address the issue by using an alternative
phase reference source. A phase reference is necessary for data analysis as it allows
classification of events based on the phase position.
Figure 52 - Invalid phase reference message
