E3Switch DS3 Operating Information Manual Download Page 19

Chapter 10: Troubleshooting

3.

Ensure a proper LAN cable is being used

.  Straight-through or crossover cabling is acceptable.  The 

LAN light of the gateway port to which any LAN is attached should be illuminated and green.  If not, 
ensure that the attached equipment is set for autonegotiation and can accept 100BaseTX Full-Duplex 
links.  Refer to front panel section of this document for other LAN light colors.

4. The network equipment attached to the LAN port of the gateway should be set for autonegotiation 

mode in order to allow the gateway to negotiate a 100Mbit full-duplex connection.  Forcing either the 
gateway's or attached equipment's LAN port to 100Mbit full-duplex may not allow the proper 
autonegotiation and LAN connection to occur.  There are rare cases with older LAN equipment in 
which it may be necessary to disable autonegotiation.  

If CRC-errors or short packet errors are seen 

in the management statistics of the LAN port, the attached LAN equipment has probably 
configured itself to half-duplex mode and colliding packets are being lost

.  In such a case, 

autonegotiation should be disabled on 

both

 the gateway and the attached LAN equipment with both 

forced to 100BaseTX full-duplex.  Autonegotiation interoperability and standards were not well 
understood by the industry at the inception of 100BaseTX, resulting in some older LAN equipment not 
understanding the gateway's autonegotiation advertisement of strictly full-duplex capability.

5. Monitor lights during packet transmission:

With LANs attached, verify, perhaps using pings, that data packets generated by a local machine 
cause the gateway's light of the connected LAN port to blink.  If not, determine if there is an 
intermediate router or piece of equipment that is not properly forwarding the data packets to the 
gateway.  Examine the Link/Activity light on the source machine and any intermediate machines to 
ensure they behave properly (usually flicker) as well.

6. Enlist the aid of a sniffer program to view at the source and destination machines exactly what data 

packets are being sent and received.  Free public-domain programs such as Wireshark are readily 
available.

Chapter 11: Third Party Copyright Notices

E3Switch is grateful for and contributes to open source software development which may be protected by 
the following copyright notices and license terms:

eCos License

E3Switch gratefully acknowledges the contributions of the eCos developers and community.  Current eCos source files are available at 

http://ecos.sourceware.org/

  E3Switch 

implementation-specific modifications to those files are available by contacting E3Switch LLC.

The FreeBSD Copyright

Copyright 1994-2006 The FreeBSD Project. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

   1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
   2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials 
provided with the distribution.

THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, 
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FREEBSD 
PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES 
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS 
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING 
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies, either expressed or 
implied, of the FreeBSD Project.

The Net-SNMP Copyright

---- Part 1: CMU/UCD copyright notice: (BSD like) -----

       Copyright 1989, 1991, 1992 by Carnegie Mellon University

                  Derivative Work - 1996, 1998-2000
Copyright 1996, 1998-2000 The Regents of the University of California

19

Summary of Contents for DS3

Page 1: ...DS3 E3 over Ethernet Pseudowire Gateway V5 4 November 11th 2010 Operating Information...

Page 2: ...Coronado Ave San Carlos CA 94070 U S A http www ds3switch com support ds3switch com TEL 1 650 598 0366 FCC STATEMENT This device complies with Part 15 of the FCC Rules Operation is subject to the foll...

Page 3: ...quipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a do...

Page 4: ...ACKET FLOW 12 Packet Order 12 Receive Jitter Buffer Depth and Latency 12 TDM Frames per Packet and Latency 12 PORT TO PORT PACKET FLOW 13 LAN to LAN 13 Loopback 13 LAN PORT SETTINGS 13 LAN Port Speed...

Page 5: ...E 18 INTEROPERABILITY 18 PINGING 18 STEP BY STEP DIAGNOSIS 18 CHAPTER 11 THIRD PARTY COPYRIGHT NOTICES 19 ECOS LICENSE 19 THE FREEBSD COPYRIGHT 19 THE NET SNMP COPYRIGHT 19 THE APACHE LICENSE 21 THE S...

Page 6: ...ways is possible either in or out of band through either the copper or SFP LAN port An SFP transceiver is required to use the SFP LAN port Remote firmware upgrade to a gateway is possible through the...

Page 7: ...ablished between the two gateways with no TDM alarms at either end Further HTTP management of the gateway via LAN is required in the following situations if using fractional rather than full speed E3...

Page 8: ...ement interface must be in xxx xxx xxx xxx numeric format rather than a human readable DNS resolvable hostname Automatic Link Local IP Address E3Switch products are shipped with an initial IP address...

Page 9: ...e default password of the unit For security reasons changing the default password of the unit must be done within the first several minutes of any powerup If the HTTP management password is lost or fo...

Page 10: ...n be modified via SNMP can also be set through the HTTP interface in a more user friendly manner Refer to the configuration section of this document for guidance on specific settings Event Log File A...

Page 11: ...performing the TFTP transfer are included with all firmware shipments The most common source of problems when performing upgrades is attempting a TFTP transfer in ASCII or text mode rather than binary...

Page 12: ...the following discussion if the incoming TDM is unframed the term frame simply refers to the number of TDM bits that would constitute a frame if framing were in effect Each LAN packet requires approx...

Page 13: ...ached equipment This requirement is necessary to fulfill 802 3 standards which mandate a fallback to half duplex operation if an autonegotiation mismatch exists The gateways require full duplex LAN co...

Page 14: ...munication with the gateway s management entity As shipped the unit will accept management packets with any VLAN tags and attempt to respond to the same For more robust performance specific VLAN tag s...

Page 15: ...understanding the gateway s autonegotiation advertisement of strictly full duplex capability It is highly desirable to leave autonegotiation enabled so that changing attached LAN equipment does not re...

Page 16: ...or lengths over 135 meters testing in field should be used to determine whether bit error rates are acceptable Long cable lengths also require careful selection of cable type and attention to sources...

Page 17: ...actional TDM is desired Transport Layer Depending upon the model purchased LAN packets may be configured with simple MAC Layer 2 addressing or more sophisticated IP UDP or MPLS headers Chapter 10 Trou...

Page 18: ...command ping followed by the destination machine s IP address or hostname is all that is required to be typed at the source machine s command line The default ping generates approximately one 64 byte...

Page 19: ...and received Free public domain programs such as Wireshark are readily available Chapter 11 Third Party Copyright Notices E3Switch is grateful for and contributes to open source software development w...

Page 20: ...AIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTI...

Page 21: ...bmitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner For the purposes of this definition submi...

Page 22: ...sibility of such damages 9 Accepting Warranty or Additional Liability While redistributing the Work or Derivative Works thereof You may choose to offer and charge a fee for acceptance of support warra...

Page 23: ...Chapter 12 Technical Specifications and Standards Chapter 12 Technical Specifications and Standards Please see separate specification datasheet 23...

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