
Version 1.1
6. Maintenance and repairs
IMPORTANT!
•
Do not attempt to open the battery casing, motor or control unit. Failure to do so may result in
personal injury and will void the warranty.
•
Your bike is equipped with a derailleur which tightens the chain automatically. If the chain starts
to look slack and/or jumps off the front plateau, you can manually tighten the chain by loosening
first the rear axle nuts slightly, adjusting the tension on the chain. Make sure that the chain is
rotating freely and tighten the rear axle nuts back on. Take the bike for service in a specialized
bike shop in your area if you are unsure about those steps.
7. Troubleshooting
Problem
Solution
Low top speed
Charge the battery fully and test again.
Power switched on but the engine does not work
Remove and reinstall the battery.
Low Range
Verify tire pressures.
Range can be affected by weather (especially
cold weather), road conditions, and charge on
the bike (weight of the rider for instance), Tire
pressure.
Verify the pressure in both tires.
Perform a full battery charge and test again
Power switched on; the bike does not work
The control unit or the motor might need to be
replaced
Power switched on; the bike works only with throttle
The controller, the motor or pedal sensor might
need to be replaced
Throttle unresponsive
View battery charge level and recharge fully if
necessary
The control unit or the motor might need to be
replaced
The bike goes away by itself
Check that the throttle is not jammed. Lubricate
or replace the throttle grip
The bike does not start after stop
Check that the brake lever is released
completely
The charger is connected, the signal light does not
turn on
Make sure that the AC outlet is powered
correctly
The charger connected to the battery but the battery
is not charging
Check that the battery is not fully charged
already
Check that the charger is properly connected
7.1 Technical Specifications
Model
E-Nova ZNH-E-1911
Type
Pedelec
Weight
22.5 kg
Permissible Gross Weight
Maximum 75 kg
Dimensions (W D H) mm
× ×
1770 640
×
×1025
Maximum Speed
32 km/h (Limited)
Maximum Mileage
38-47 km
Display
3 step, LED
Battery
36 V, Li-ion, 10 Ah
Chargers
100V~240V/42V*2A
Charging time
3~4 hours
Brakes
Disc Brake
Motor
36V 350W, starting at about 32 km/h the motor
×
power supply is interrupted
Pedal sensor
Speed sensor
8