UCx Feature Guide for Nortel IP Phones
UCx 4.5
11-Feb-2015
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Copyright © 2014 E-Metrotel
Global Inc.
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5.2.1 Phones With Feature Key
While on call, press the
key and enter the feature code 986 (
- transfer to voicemail)
Feature
F986
Enter the mailbox you want to transfer the call to
Press the
soft key to complete the transfer
Transfer
5.2.2 Phones Without Feature Key
While on call, invoke
by dialing
- the system prompt will say "Transfer" and present
Blind Transfer
##
the dial tone
Enter followed by the mailbox you want to transfer the call to - the call is immediately transferred (for
*
example, to transfer to the mailbox of extension 200, dial
)
*200
5.3 Call Forward All/Unconditional
5.3.1 Phones With Feature Key
To forward your phone, press the
key and enter the feature code 4 (
- call forward)
Feature
F4
Enter the destination phone number. If you select an external number, remember to enter the prefix
required for external dialing.
Press the "Forward" soft key to enable call forwarding for your phone
To cancel call forwarding, press the
key and enter the feature code #4 (
- cancel call
Feature
F#4
forward)
5.3.2 Phones Without Feature Key
Dial
to access the
configuration
*72
call forward unconditional
Enter the destination phone number followed by the key
#
To deactivate call forward unconditional, dial *73
To deactivate all types of call forwarding, dial *74
5.3.3 Phones Without Feature Key - Prompting
Dial
to access the
configuration
*720
call forward unconditional
Enter the extension for which you want to configure call forward unconditional followed by the key
#
Enter the destination phone number followed by the key
#
To deactivate call forward unconditional, dial *73
To deactivate all types of call forwarding, dial *74
