CHECK CONVERSION
USER ACTION
TERMINAL RESPONSE
Press CONVERSION
F1
Please Scan Check
F4 FOR MANUAL
Scan check through the reader
Enter Check Number:
Type in
check #,
press
Enter
Enter Amount:
Type in
amount
, press
Enter
Please Swipe DL
F4 FOR MANUAL
Press
F4
and enter
DL #,
then
press
Enter
OR just Swipe DL
Enter DL State:
**You can not swipe the Driver’s License in some states**
Enter the
State Code
, press
Enter
Waiting for line…
Dialing primary…
Transmitting Data…
AUTH NUM 123-456
Receipt will print
Press
any
key
Customer Receipt will print
Saving Image
*If you get a
Manager Needed
response, refer to the section that explains these responses. If you wish to override
the transaction, follow the instructions under
Overriding a Check Conversion
.*
OVERRIDING A CHECK CONVERSION
USER ACTION
TERMINAL RESPONSE
Transaction entered…
MANAGER NEEDED
...
OVER RIDE?
YES F3
NO F4
Press
F3
Please Enter Password
Type
password
, then
Enter
Waiting for line…
Dialing primary…
Transmitting Data…
AUTH NUM 123-456
Receipt will print
Press
any
key
Customer Receipt will print
Saving Image
BATCHING OUT
Press BATCH OUT
F4
CONTINUE?
YES F3
NO F4
Press
F3
Please Enter Password
Type
password
, then
Enter
Waiting for line…
Dialing primary…
Transmitting Data…
ACCEPTED
Batch Report will print out
UPLOADING IMAGES
PLEASE BE PATIENT
IMAGESENT X OF X
UPLOAD COMPLETE
USER ACTION
TERMINAL RESPONSE
CHECK VERIFICATION
USER ACTION
TERMINAL RESPONSE
Press VERIFICATION
F2
Please Scan Check
F4 FOR MANUAL
Scan check through the reader
Enter Check Number:
Type in
check #,
press
Enter
Enter Amount:
Type in
amount
, press
Enter
Please Swipe DL
F4 FOR MANUAL
Press
F4
and enter
DL #,
then
press
Enter
OR just Swipe DL
Enter DL State:
Enter the
State Code
, press
Enter
Waiting for line…
Dialing primary…
Transmitting Data…
AUTH NUM 123-456
Receipt will print
(Merchant Copy)
VOIDING A TRANSACTION
USER ACTION
TERMINAL RESPONSE
Press VOID
F3
Please Enter Password
Type
password
, then
Enter
Please Scan Check
F4 FOR MANUAL
Scan check through the reader
Enter Check Number:
Type in
check #,
press
Enter
Enter Amount:
Type in
amount
, press
Enter
Waiting for line…
Dialing primary…
Transmitting Data…
VOID ACCEPTED
Receipt will print out
Press
any
key
Customer Receipt will print
*Voids are not accepted if information does not match a transaction entered. It will say:
No TXN to Void.*
SET DATE & TIME
USER ACTION
TERMINAL RESPONSE
Press
F2 & F4
(same time)
SYSTEM MODE ENTRY
PASSWORD
Type
password
, then
Enter
CONTRAST F2
CLOCK F3
RESTART F4
Press
F3
YEAR: _ _ _ _
MONTH: _ _
DAY: _ _
Type in
date
, then
Enter
HOUR: _ _
MINUTE: _ _
Type in
military time
, then
Enter
CONTRAST F2
CLOCK F3
RESTART F4
Press
F4
Restarts and activates changes
RE-PRINTING TRANSACTION RECEIPTS
USER ACTION TERMINAL
RESPONSE
Press
any
key
The Customer Copy Receipt for
the last transaction will print
TERMINAL RESPONSES
DECLINED / ID IS FLAGGED -
Do not accept check. The
ID is associated with a checking account that has a problem.
Refer check writer to the phone number at the bottom of the
receipt.
ERROR IN MICR
-
Check reader can’t read check. Ask for
another form of payment or keep check for deposit.
ERROR IN ID
-
There was a format error in the ID. Re-enter
the DL number.
NO ACH
- The bank is not signed up for ACH (usually small
banks or credit unions), or the check writer has a block against
ACH debits. The terminal will also give this response if the
check reader did not pick up the full ABA number or the
transaction was manually entered.
BANK STOP
-
The bank has stopped or closed the account.
STLN/FRGD
-
Someone has reported that checks drawn on
this account have been stolen or forged.
MANAGER NEEDED RESPONSES
*You have the option to override any of these responses and process the check,
however it will not be guaranteed. (Re-presented check is the only exception)*
RE-PRESENTED CHECK
-
The check number has been
processed once already. It can be overridden if it was not a
successful transaction the first time.
CHECK TOO LARGE
- The face amount of the check ex-
ceeds the merchant’s guaranteed limit.
YOUNG ACCOUNT -
Unrecognized check writer.
WIN/LOC DAY/LOC -
Exceeds guarantee limit
ERROR MESSAGES
Error
Code
Definition
Error
Code
Definition
100
No image files
400
Modem error
105
Image transfer failed
401
No phone # to dial
300
Download error
402
No line
350
FTP login failed
403
No answer
352
No Internet link
404
No dial tone
361
Connection refused
405
No carrier
