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06 Frequently Asked Questions
Q1 Internet is not accessable.
Answer:
(1) If the LED of 1764WCor Main AP in 1764WC-DUO mesh set keeps Blinking Red,check whether
its WAN port is connected to your Broadband Gateway (i.e. DSL/Cable modem, PON gateway) with
a network cable.
(2) If the LED of 1764WC or Main AP in 1764WC-DUO mesh set keeps Blinking Green,check
whether its WAN settings is all right or your Broadband Gateway service is all right.
(3) If the LED of Satellite AP in 1764WC-DUO mesh set keeps Blinking Red,try to reboot Satellite
AP or restore the device to its default settings.
(4) If the LED of Satellite AP in 1764WC-DUO mesh set keeps Blinking Green,try to adjust the
distance between Main AP and Satellite AP, and refer to
MESH SETUP STEPS
to re-operate.
(5) If LED is Steady Green,try to reboot your computer or smart phone and then reconnect the
router.Check whether your computer or smart phone gets an IP address.
Q2 How to restore the device to its default settings?
Answer: When DZS Router has started, pushing the “Reset” hole on the backside of the device with
a needle. The LED starts to flash green and hold for 5 more seconds. Release when the LED turns
off. Wait about 2 minutes for the device to restart.
Q3 How to access the Satellite AP web management page(GUI) if the mesh
pairing failed?
Answer:Manually set the PC IP address to 192.168.0.X(e.g.192.168.0.100),the subnet mask is
255.255.255.0.Open the browser and enter http://192.168.0.254.
Q4 What if I already purchased a Mesh Router set and want to further expand
the network with additional AP(s)?
Answer:You need to purchase another or more Azores routers and expand the current mesh
network.Please scan the QR code to view the electronic user manual to obtain the customized
mesh network operation method.