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11

Additional information

Please read the ‘Important Safety Instructions’ in this Dyson Operating Manual 

before proceeding.

Docking station installation

•  Unpack the docking station, charger and installation leaflet.

•  Select the location for the docking station and ensure that there is no pipework (gas, water 

or air), electrical cables, wires or ductwork directly behind the mounting location.

•  Follow the instructions on the installation leaflet.

•  Click the attachments into place.

•  Place the appliance in the docking station.

•  Plug the charger into the mains electricity supply. Switch on (if necessary) to charge 

the battery.

•  Your appliance will need to be fully charged before first use.

The docking station must be mounted in accordance with regulations and applicable codes/

standards (state and local laws may apply). 

Dyson recommends the use of protective clothing, eyewear and materials when installing the 

docking station.

Vacuuming

•  Remove the appliance from the docking station.

•  Check that the underside of the cleaner head or tool is clean and free from foreign objects 

that may cause damage.

Before vacuuming your flooring, rugs and carpets, check the manufacturer's recommended 

cleaning instructions.

The brush bar on the appliance can damage certain carpet types and floors. Some carpets 

will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend 

vacuuming without the motorised floor tool and consulting with your flooring manufacturer.

High torque cleaner head – suction control slider

Your High torque cleaner head has a slider control to adjust the suction of the cleaner head. 

To select the suction required, move the suction control slider on top of the cleaner head.

Maximum suction for ground-in dust and debris (+)

•  For vacuuming durable floor coverings, hard floors and heavily soiled carpets and rugs.

Suction for dust and debris (

)

•  For vacuuming of lightly soiled carpets, rugs and hard flooring.

•  For vacuuming of large debris such as peanuts or rice.

Suction for deep pile carpets and delicate flooring (-)

•  For vacuuming deep pile carpets or rugs and any flooring on which you may experience 

greater resistance.

•  For vacuuming of lightly soiled floors, including delicate flooring such as vinyl, parquet 

and lino.

Emptying the clear bin

•  Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.

•  Be careful not to pull the ‘ON’ trigger while the clear bin is open for emptying.

•  Remove the wand by pressing the red wand release button and pulling away from the bin.

•  To release the dirt:

 

– Hold the appliance with the bin in a downwards position.

 

– Firmly push the red bin release button.

 

– The bin will slide down, cleaning the shroud as it goes.

 

– The bin base will then open.

 

– The bin base will not open if the red button is not pushed down fully.

To minimise dust/allergen contact when emptying, encase the clear bin tightly in a dust proof 

bag and empty. Remove the clear bin carefully from the bag. Seal the bag tightly, dispose 

as normal.

Cleaning the clear bin (optional)

If it is necessary to clean the clear bin:

•  Follow the instructions in the ‘Emptying the clear bin’ section.

•  Press the red button located on the bin runner to release the bin and slide the bin off 

the runner.

•  Clean the clear bin with a damp cloth only.

•  Ensure that the clear bin and seals are completely dry before replacing.

•  To refit the clear bin:

 

– Insert the spine on to the bin runner.

Close the clear bin by pushing the bin base upwards until the clear bin and bin base click 

into place.

The clear bin is not dishwasher safe and the use of detergents, polishes or air fresheners to 

clean the clear bin is not recommended as this may damage your appliance.

Filter and blockage indicators

The display of your appliance will alert you when simple maintenance steps are needed.

•  The filter indicator will show when the filter unit is not fitted correctly. Follow the instructions 

on how to refit the filter unit in the ‘Washing the filter unit’ section.

•  The filter indicator will show when the filter unit needs washing. Follow the instructions on 

how to wash the filter unit in the ‘Washing the filter unit’ section.

•  The blockage indicator will show if there is a blockage. Follow the instructions on how to 

clear blockages in the ‘Looking for blockages’ section.

 

 

Washable parts

Your appliance has washable parts, which require regular cleaning. Follow the 

instructions below.

•  Do not put any part of your appliance in a dishwasher, washing machine, tumble dryer, 

oven, microwave or near a naked flame.

Washing the filter unit

Wash the filter unit at least once every month, or whenever the filter maintenance 

indicator lights.

Check and wash the filter unit, according to the instructions, to maintain performance.

•  Remove the filter unit by twisting it anticlockwise. Gently pull away from the appliance.

•  Gently tap the filter unit to remove any excess dust and debris before washing it.

•  Wash the filter unit in cold water only: do not use detergent, or wash it in a dishwasher or 

washing machine.

•  Wash the pleated paper element of the filter unit first; hold the filter unit under a cold water 

tap with the foam element downwards and run cold water over the pleated paper.

•  Continue washing until the water runs clear.

•  Wash the foam element of the filter unit next; hold the filter unit under a cold water tap with 

the foam element downwards so that dirty water does not contaminate the pleated paper 

element. Run cold water over the inside and outside of the foam element and squeeze the 

foam gently to expel the dirt.

•  Continue washing until the water runs clear.

•  Wash the outside of the filter unit. Then fill the unit with cold water, place your hands over 

the open ends and shake gently.

•  Repeat washing the elements and outside of the filter unit until the water runs clear.

•  Gently shake the filter unit to remove any excess water and leave to drain with the foam 

element end facing up.

•  Leave the filter unit to dry completely in a dry environment with good airflow, for a 

minimum of 24 hours.

•  Check that the filter unit is completely dry.

•  To refit, return the filter unit to the main body and twist clockwise until it clicks into place.

The filter unit may require more frequent washing if vacuuming fine dust or if use is mainly in 

Boost mode.

Do not put any part of your appliance in a dishwasher, washing machine, tumble dryer, oven, 

microwave or near a naked flame.

Washing the soft roller cleaner head brush bars

The soft roller cleaner head of your appliance has two washable brush bars. Check and wash 

them regularly, according to the following instructions, to maintain performance:

•  Refer to the ‘Cleaner head maintenance’ illustrations above.

•  When removing or replacing a motorised brush bar, be careful not to pull the ‘ON’ trigger 

until the cleaner head has been reassembled.

To remove, wash and replace the brush bars:

•  Turn the cleaner head upside down so that the underside of the cleaner head is facing 

you. Use a coin to turn the end cap a quarter anticlockwise until it clicks into the unlocked 

position. Rotate the end cap to the open position. Slide the main brush bar out of the 

cleaner head. Remove the end cap from the main brush bar. Do not wash the end cap.

•  Gently slide the rear brush bar out of the cleaner head.

•  Hold the brush bars under running water and gently rub to remove any lint or dirt.

•  Stand the brush bars upright as shown. Leave to dry completely for a minimum of 24 hours. 

Before replacing, check that the brush bars are completely dry.

•  Slide the rear brush bar back into the cleaner head.

•  Slide the main brush bar back into the cleaner head.

•  Reattach the end cap to the main brush bar.

•  The end cap should be in the open position as shown. Once in place, rotate the end cap 

back into the closed position.

•  Close the fastener by turning it a quarter clockwise. Ensure that the fastener is fully turned 

and the brush bars are secure.

High torque cleaner head

The brush bar of a motorised cleaner head is not washable.

Quick-release mini motorhead tool

The brush bar of a motorised cleaner head is not washable.

Blockages – automatic cut-out

•  This appliance is fitted with an automatic cut-out.

•  If any part becomes blocked, the appliance may automatically cut out.

•  This will happen after the motor pulses a number of times (i.e. switches on and off in quick 

succession) and the blockage indicator will light.

•  Leave to cool down before looking for blockages.

•  Be careful not to pull the ‘ON’ trigger while looking for blockages. Operating the appliance 

while it is partially dismantled could result in personal injury.

•  Clear any blockages before restarting (see ‘Looking for blockages’ section).

•  Refit all parts securely before using.

•  Clearing blockages is not covered by your Dyson guarantee.

Looking for blockages

The motor will pulse and the blockage indicator will show when there is a blockage. Please 

follow the instructions below to locate the blockage:

•  Be careful not to pull the ‘ON’ trigger while looking for blockages. Operating the appliance 

while it is partially dismantled could result in personal injury.

•  Beware of sharp objects when checking for blockages.

•  To check for blockages in the main body of the appliance, remove the clear bin following 

the instructions in the 'Emptying the clear bin' section and remove the blockage.

•  If you cannot clear an obstruction from the cleaner head, you may need to remove the 

brush bar. Use a coin to unlock the fastener, slide the brush bar out of the cleaner head 

and remove the obstruction. Replace the brush bar and secure it by tightening the fastener. 

Ensure it is fixed firmly before operating the appliance.

•  This product has carbon fibre brushes. Take care if coming into contact with them, as they 

may cause minor skin irritation. Wash your hands after handling the brushes.

•  Refit all parts securely before using.

•  Clearing blockages is not covered by your Dyson guarantee.

Summary of Contents for SV14 Absolute

Page 1: ...elpful video guides Get started quickly Access support From experts at Dyson Or visit dyson com au myV11 Requires Apple iOS 11 or later a compatible Android device or a QR reader Requires Apple IOS 11 or later or Android OS 5 0 SV14 Intensive cleaning for ground in dirt Maximum run time for longer cleans Charging Your appliance will need to be fully charged before first use Operating manual Assemb...

Page 2: ...e help support videos general tips and useful information about Dyson Alternatively call the Dyson Helpline quoting your serial number and details of where and when you bought the appliance Your serial number can be found on your rating plate which is on the base of the appliance Registration Note your serial number for future reference This illustration is for example purposes only Register onlin...

Page 3: ... use and contact the Dyson Helpline 8 Contact the Dyson Helpline when a service or repair is required Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire 9 Do not stretch the cable or place the cable under strain Keep the cable away from heated surfaces Do not close a door on the cable or pull the cable around sharp edges or corners Arrange the cable aw...

Page 4: ... no safety concerns In the unlikely event that liquid leaks from the battery do not touch the liquid as it may cause irritation or burns and observe the following precautions Skin contact can cause irritation Wash with soap and water Inhalation can cause respiratory irritation Expose to fresh air and seek medical advice Eye contact can cause irritation Immediately flush eyes thoroughly with water ...

Page 5: ...ds to view the language list The screen will alert you when your battery is getting low The screen will alert you when your appliance needs your attention Follow the instructions on screen to maintain performance Continued or regular use of Eco or Auto Med mode helps to maximise cleaning time and prevent overheating helping to preserve battery durability and life To confirm the language press the ...

Page 6: ...y pushing the bin base upwards until the clear bin and bin base click into place Charging Battery is empty and needs charging Connect to the charger either directly or in the docking station The blue LEDs one on each side of the battery will flash on and off during charging When the battery is charged both LEDs will light for 5 seconds then go out Battery is charged when display shows battery at 1...

Page 7: ...ik 2 1 4 2 1 3 4 clik 2 1 3 4 clik 2 1 3 4 clik 2 1 3 4 clik 2 1 3 4 2 1 clik clik 3 4 clik 2 1 click 7 Looking for blockages Close the clear bin by pushing the bin base upwards until the clear bin and bin base click into place ...

Page 8: ...2 1 5 4 3 6 3 4 clik 2 1 4 clik 4 clik 3 4 clik 2 1 3 4 clik 2 1 3 4 clik 2 1 1 2 3 8 Cleaning the filter High torque cleaner head maintenance ...

Page 9: ...1 5 6 7 8 2 3 4 1 2 1 2 2 1 clik clik click click 9 Soft roller cleaner head maintenance washing the brush bars ...

Page 10: ...2 1 3 5 4 1 2 1 2 10 Soft roller cleaner head maintenance clearing blockages ...

Page 11: ...lter unit to remove any excess dust and debris before washing it Wash the filter unit in cold water only do not use detergent or wash it in a dishwasher or washing machine Wash the pleated paper element of the filter unit first hold the filter unit under a cold water tap with the foam element downwards and run cold water over the pleated paper Continue washing until the water runs clear Wash the f...

Page 12: ...titled to compensation for any other reasonably foreseeable loss caused by that substantial defect Dyson 2 year guarantee Terms and conditions of the Dyson 2 year guarantee What is covered The repair or replacement of your Dyson appliance at Dyson s discretion if it is found to be defective due to faulty materials workmanship or function within 2 years of purchase or delivery if any part is no lon...

Page 13: ...13 ...

Page 14: ... you bought the appliance Most queries can be solved over the phone by one of our Dyson Customer Care Helpline staff DYSON CUSTOMER CARE Australia Website www dyson com au Email aucustomercare dyson com Dyson Customer Care 1800 239 766 Mon Fri 8 00am to 6 00pm EST Sat Sun 8 30am to 4 00pm EST Address Dyson Appliances Aust Pty Limited PO Box 2175 Taren Point NSW 2229 Australia New Zealand Website w...

Page 15: ...15 ...

Page 16: ...n please contact us at aucustomercare dyson com Title Surname First name Telephone Email Postcode Address Mobile Store of purchase By mail Yes No By phone Yes No By email Yes No By text message Yes No Yes No As a Dyson appliance owner you can hear about Dyson inventions services and products before anyone else If it s okay to contact you please let us know how we may do this We sometimes ask other...

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