Chapter 4 Troubleshooting
1. Why other Powerline Adapters aren’t listed on the network of my
Configuration Utility?
Ans: Make sure other devices are working properly and correctly installed.
Please also check if every device uses the same network password. Try to
set each device with the same network password or add other device’s
device password into your remote password list.
2. What types of security problems will I be encountering?
Ans: If your house is on the same power grid as your neighbor, it is possible
for a hacker to get in your network. However, this problem can be easily
overcome by activating the encryption key of each Powerline device.
3. Will HomePlug operate on different circuit breakers?
Ans: HomePlug can operate on different circuit breakers without affecting the
performance. However, the signal will not pass through the power
transformers outside your house.
4. What OS does the HomePlug utility software fully support?
Ans: Windows 98SE, ME, 2000, and XP. Windows NT and Mac are only
supported by the Ethernet Powerline Adapter as a Bridge.
5. How does 56bit-DES compare with Wireless 802.11b 128bit-WEP
encryption?
Ans: 56bit-DES is superior because of its DES type encryption. Just
because 802.11b uses 128bit-WEP with more bits doesn't mean the
encryption is better. HomePlug devices use hardware 56bit-DES encryption.
With hardware encryption the signal is almost impossible to crack. The
hardware encryption process does not affect bandwidth, and the encryption
is enabled at all times.
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