WARRANTY
1 Year Limited Warranty
The massage chair is covered by a 1 Year Limited Warranty. During the first year of ownership,
the massage chair is covered with in-home service including parts and labor.
If the product is defective when received or becomes defective during the manufacturer’s
warranty period, it will be repaired/replaced in accordance with the manuf
acturer’s original
factory warranty
The massage products are for residential indoor use only. Any exposure to outdoor elements
such as rain, snow, sun, wind, or extreme temperatures will not be covered by this warranty.
Any damages as a result of modifications made to the massage products will void this warranty.
What Is Covered:
The Plan certifies that the Golden Designs, Inc. product will perform
satisfactorily during the Limited Warranty period. If the product fails, repairs will be covered by
the Plan to include parts and labor. If parts are not available, and thus the product is
irreparable, you either will receive a replacement with a comparable feature model of like and
quality or be reimbursed an amount equal to the average repair cost not to exceed the current
replacement value of the product. The product must be prepared, installed, and used under
suitable conditions and in accordance with the manufacturer’s specifications.
This Plan is effective provided adequate proof of purchase is maintained, the product is properly
registered (as directed below) and the specific covered product is properly maintained. Golden
Design Inc., the program administrator, must be notified within thirty (30) days of purported
failure. All records must be made available for inspection and verification of defects by Golden
Design Inc., the administrator, and/or its distributors/contractors. The Plan is exclusive and in
lieu of all other warranties, including any warranty or merchantability or fitness for a particular
purpose.
What Is Not Covered:
The Plan does not cover negligent, fraudulent, and/or intentional
damage. The liability under this Plan is limited to those (services/repairs/replacement)
delineated herein, at the discretion of the Administrator and only when the product is properly
installed, registered, maintained, and in use.
In no event shall (manufacturer/client) or the obligor/administrator of this Plan be liable for any
special, indirect, incidental, or consequential damages. This Plan, covering parts and labor, is
void if the product covered by the Plan has been subject to: intentional damage, alteration,
tampering, acts of God and other insurance perils, faulty installation or if damage is covered by
any insurance or service contract or OEM warranty. The Plan coverage applies only to the
single registered product and no other products are covered. Claims not submitted in
-14-
