Dynalink 56USBPRO Quick Setup Manual Download Page 6

Windows does not detect the modem.

Check the modem’s USB cable is connected to both your modem and USB
port of your PC.

Verify your PC is USB ready. A program which can do this for you is available
for download from our website (www.dynalink.co.nz).

Verify your PC’s BIOS has USB IRQ enabled. This is an advanced procedure,
so please contact your computer dealer or check your PC’s manual for
instructions.

When clicking the More Info (or Query modem) button, an error is reported.

Check you have clicked on the COM port your modem is attached to.

Ensure no other programmes are using the modem - exit all programmes
before running More Info.

A list of ATI responses are reported, but some of them report ERROR.

This is normal - not all AT commands are supported by all modems.

ERROR is reported after typing at&f

Check you are typing at&f - it is normal not to see these characters when first
entered. Try quitting out of Hyperterminal and starting again.

56K USB PRO Modem 

Quick Set-up Guide

Summary of Contents for 56USBPRO

Page 1: ...56K USB Pro Modem Quick Setup Guide 56USBPRO ...

Page 2: ...tallation instructions The Computer Associates CD that you received with your modem contains BitWare software which can be used for sending and receiving faxes with your PC and Dynalink modem Other complimentary software To access all software just insert the CD and a menu will load automatically If not click Start Run and enter d msetup exe substitute d with your CD drive letter then click OK Oth...

Page 3: ... a prompt will load please proceed to Step 3 USB Hub Users If you intend on using the modem via a USB Hub the Hub must be self powered The modem consumes more power than a bus powered port can normally supply Self powered USB Hubs which overcome this issue are available from Dynalink Install the modem drivers System will report that it has detected a new device Atlas Modem Board Windows XP Click N...

Page 4: ...rted then the modem and computer are communicating If your modem fails to respond or you are getting an error message such as CANNOT OPEN PORT please refer to the Troubleshooting section Windows 98 ME 1 Click Start Settings Control Panel Modems Diagnostics 2 You will see USB V 90 56k FAX MODEM listed next to a COM Port Note down the COM port number in this box for future reference 3 Highlight the ...

Page 5: ...puter Associates CD allows you to fax with your modem To install Bitware insert the Computer Associates CD If a menu does not load automatically click Start Run and enter d msetup exe subs titute d with your CD drive letter then click OK Select the BitWare option then click Install and follow the on screen prompts There is also an online User s Manual on the CD To read this manual you will need Ac...

Page 6: ...r instructions When clicking the More Info or Query modem button an error is reported Check you have clicked on the COM port your modem is attached to Ensure no other programmes are using the modem exit all programmes before running More Info A list of ATI responses are reported but some of them report ERROR This is normal not all AT commands are supported by all modems ERROR is reported after typ...

Page 7: ...d in the instructions have been subjected to a power surge from other equipment or other external factors have been altered or modified Warranty Always check that your hardware is installed correctly Check our web site for the latest information and troubleshooting guide If you have difficulties contact Dynalink Technical Support for issues relating to installation and operation If possible visit ...

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