20
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The burner will not
light with a match.
1. Match not reaching burners
(when holding match with hand).
2. Gas supply shut off.
3. Poor connection between gas
hose plug fitting and sleeve
coupling.
4. Burner inlet blocked.
1. Use match holder found in
cabinet door.
2. Check that the manual gas
supply shutoff valve is open.
3. Turn off the grill knobs, close the
gas supply shutoff valve and
check the connection between
the plug and sleeve coupling.
Disconnect and reconnect, if
necessary.
4. Clean the burner inlet (venturi)
and burner as described by the
Care and Maintenance section
in the manual.
1. Gas supply shut off.
2. Poor connection between gas
hose plug fitting and sleeve
coupling.
3. Burner inlet blocked.
No gas flow or an
obstructed gas flow.
1. Check that the manual gas
supply shutoff valve is open.
2. Turn off the grill knobs, close the
gas supply shutoff valve and
check the connection between
the plug and sleeve coupling.
Disconnect and reconnect, if
necessary.
3. Clean the burner inlet (venturi)
and burner as described by the
Care and Maintenance section
in the manual.
1. Insufficient gas pressure to the unit.
Low heat.
1. Call a qualified service agency
to check the gas supply
pressure and correct the
pressure.
