background image

!

KeepnTrack Badge Printer

Installation Guide

!!

!

!

1831 Fort Union Blvd, Salt Lake City, Utah 84121 

!

800-347-6439 • 801-943-7277

!

www.companioncorp.com

!

!

!

!

Copyright ©2013 Evelyn Manufacturing, All Rights Reserved. 

Distributed under license by COMPanion Corporation. Under the copyright laws, this document may not be copied, in whole or in part without 

written consent of Evelyn Manufacturing. The same proprietary and copyright notices must be a

ffi

xed to any permitted copies as were a

ffi

xed to 

the original. KeepnTrack™, and the associated logo and icons are registered trademarks of Evelyn Manufacturing. Other trade names are the 

property of their respective corporations. Printed in the United States of America.

!

IG0080.8 - v6010 Badge Printer

!

 of 

                                                                                                          1

15

Summary of Contents for LabelWriter 450

Page 1: ...ight laws this document may not be copied in whole or in part without written consent of Evelyn Manufacturing The same proprietary and copyright notices must be affixed to any permitted copies as were affixed to the original KeepnTrack and the associated logo and icons are registered trademarks of Evelyn Manufacturing Other trade names are the property of their respective corporations Printed in t...

Page 2: ...ug the power cable into a properly protected AC outlet NOTE ONLY USE THE ADAPTER AND CORD THAT CAME WITH YOUR PRINTER The printer will automatically turn on when the power adapter is plugged into both the printer and an AC outlet Loading the Labels or Paper Use only COMPanion part number V6101 Yellow Badge labels or V6301 Continuous Wide Student Pass Paper Press the form feed button to eject the p...

Page 3: ...ING Summary of Installation Steps In order to use your badge printer with KeepnTrack you must first properly install the hardware and device drivers before configuring the printer software 1 On your computer install the required printer software and then plug in the printer NOTE DO NOT PLUG THE PRINTER INTO THE COMPUTER UNLESS PROMPTED BY THE SOFTWARE OR THE INSTALLATION PROCESS IS COMPLETE 2 Conf...

Page 4: ... Image 1 After reviewing the License Agreement click I Agree to continue Image 2 Image 2 IG0080 8 v6010 Badge Printer of 4 15 ...

Page 5: ...lete select Finish Image 4 Image 4 Installation for Windows is now complete Connect the USB cable from your printer to the computer and then power ON your printer You can confirm the printer is available and installed correctly by selecting Devices and Printers in the IG0080 8 v6010 Badge Printer of 5 15 ...

Page 6: ...o Image 5 Installing the Printer Software on Macintosh Before using the label printer you must first install the printer software The software can be found on the installation CD provided Locate and Open the file labeled DLS8Setup 8 x x dmg Double Click on the DYMO Label v 8 pkg file within to begin the installation Image 6 NOTE THE SOFTWARE COMPONENTS MAY ALSO BE DOWNLOADED FROM http www keepntra...

Page 7: ...the Readme file and License Agreement click Continue and Agree Image 7 Image 7 If prompted you will need to enter the Name and Password for an Administrator to complete installation Image 8 IG0080 8 v6010 Badge Printer of 7 15 ...

Page 8: ... printer to the computer and power ON the printer Image 9 Image 9 Installation for Macintosh is now complete You can confirm the printer is available and installed correctly by checking the Print Fax settings found by IG0080 8 v6010 Badge Printer of 8 15 ...

Page 9: ...T WAS WHEN INSTALLED DO NOT CHANGE IT SUPPORTED NAMES ARE DYMO LabelWriter 400 DYMO LabelWriter 450 DYMO LabelWriter Twin Turbo KeepnTrack Configuration You will need to make a couple of changes in the KeepnTrack software to start printing badges or student slips Begin by logging in to KeepnTrack Administration To configure settings for the facilities in your account Click on Preferences Account I...

Page 10: ...For all the types of people that you wish to print badges for check the Show Print Badge checkbox in Kiosk box then click Save Image 12 Image 12 Next log out of Administration and sign into the Kiosk Click the blue link at the bottom of the page that says Printer Settings Image 13 If the Kiosk is running in Self Service mode you will be prompted for the kiosk operator password in order to access t...

Page 11: ...U MAY BE PROMPTED TO ENABLE IT IF PROMPTED YOU MUST SELECT TO RUN THE ACTIVE X CONTROL FOR YOUR PRINTER TO FUNCTION WITH YOUR BROWSER IMAGE 14 Image 14 For the DYMO 400 or 450 Badge Printer select the LabelWriter 400 option Image 15 IG0080 8 v6010 Badge Printer of 11 15 ...

Page 12: ...our badge printer with KeepnTrack If you need any further assistance please refer to the troubleshooting steps below or contact COMPanion Technical Support at 1 800 320 5830 or support keepntrack com IG0080 8 v6010 Badge Printer of 12 15 ...

Page 13: ...tered through the printed characters or light and dark patches of printing appear you are probably using a faulty roll of labels Try using a different roll from a fresh box If the second roll prints correctly the problem is with the first roll of labels Another possibility is that the LabelWriter print head needs cleaning Every LabelWriter printer comes with a cleaning card You can easily clean yo...

Page 14: ...ion Completely close and restart your browser If this does not correct the error condition the browser version you are running may need to be ran in 32 bit mode Automation Server Can t Create Object OR To print labels or slips you must install the most current DYMO Label Software Either the current software has not been installed correctly as outlined above the printer plugin has not been authoriz...

Page 15: ...ng errors not mentioned here or if after following the suggested troubleshooting steps you are still experiencing errors you should reset your browser settings completely The procedures to perform this step vary with different browser versions but can generally be located within the browsers Internet Options Tools or Preference settings Image 18 Image 18 IG0080 8 v6010 Badge Printer of 15 15 ...

Reviews: