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Sensor Adjustment & Troubleshooting

www.dyconnfaucet.com

Issue

Reason 

Solution

No water 

Batteries are out

Replace with new batteries

comes out 

Loose connection

Power outage

Wait for power to resume

Check power connection

Water has been cut off 

Contact your water company

Filter blockage

Clean the filter

Sensor resets after 10 secs

Faucet shuts off after 1 min

Batteries are out

Water does

not stop flowing

Slow, small 

water streams

when faucet is

on

Replace new batteries

Power outage

Wait for power to resume

Loose connection 

Check all cords and connections

Object is triggering sensor

Check for objects within sensor

range

Shut off 

 

low water pressure 

reset water pressure

faucet but  

filter is too dirty 

clean the filter

low water flows

Inlet hose too small 

Change to a standard sized hose

Open up the valve until desired 

water pressure is reached

Triangular valve isn’t 

 

opened up

 

Low water pressure 
Non-alkaline, or low quality 

batteries affect battery 

turnover rate

Replace batteries

Reset water pressure

Batteries need

frequent 

changing 

 

Sensor Adjustment
1. 

Turn off the water circuit and remove the faucet from the counter sink .

2. Use clamp pliers to pick off the sponge that is at the bac

k of the

sensor display.

3. Remove both the controller and potentiometer and gently adjust it.

Turning clockwise will increase the sensor distance, turning

anti-clockwise will decrease the sensor distance.

Troubleshooting

Summary of Contents for HF1H21-BN

Page 1: ...ylvan HF1H21 CHR Trinidad HF1H21 BN HF1H22 CHR Heath HF1H22 BN Lawa HF1H23 CHR Nelson HF1H23 BN Peace HF1H23 ORB Snake For easy installation of your Dyconn Faucet product please do the following Thorougly read all instruction before installing the enclosed faucet Read and observe all warnings care and maintenance information www dyconnfaucet com HF1H21 HF1H22 HF1H23 ...

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Page 3: ...s should last for 2 years or 300 cycles in a day Stable Reliable All of our products undergo rigorous testing and several rounds of inspection Specification Power Voltage AC110 60Hz and DC 4 x AA batteries Detection range 12 18cm Water pressure 0 05 0 6 MPa Water Temperature 0 80ºC CAREFULLY READ THIS INSTRUCTION MANUAL BEFORE INSTALLATION AND USE PLEASE KEEP THIS INSTRUCTION MANUAL FOR FUTURE REFE...

Page 4: ...t Diagram and Parts www dyconnfaucet com 1 2 3 4 5 6 7 8 Single inlet faucet Models HF1H21 ORB Sylvan HF1H21 CHR Trinidad HF1H21 BN Hot cold inlet faucet Models HF1H22 CHR Heath HF1H22 BN Lawa 8 7 6 5 3 4 1 2 ...

Page 5: ...tic sleeve 5 Rubber gasket 6 Stainless steel gasket 7 Nut 8 Control box Battery installation 1 When the battery is running low the sensor s light will flash every 2 to 3 sec 2 Replace the battery by removing the cover and removing the old battery Then replace with new battery and place cover back on Main control unit can be powered by AC or battery alone 3 8 4 5 6 7 2 1 ...

Page 6: ... box Terminal port Power plugs in flow outlet Sensor control box Power plugs Connection of Electric Clean filter 1 Disconnect the power plug 2 Shut off waterway 3 Remove filter screen with pliers 4 Clean filter screen gently with running water and replace the screen Connect the power Hot Cold hoses connect directly to water supply hot supply cold supply BDM Variation Below Deck Mechanical Mixing Valve ...

Page 7: ...3 CHR Nelson HF1H23 BN Peace HF1H23 ORB Snake 4 Hang the control box on the wall fixture a Drill two wall holes and insert the plastic expansion sleeve and screws 1 Connect with water inlet hose 2 Put the hoses into basin sink hole 3 With the sink between the faucet body and its attached parts secure gaskets and nuts ...

Page 8: ...ered water supply Connect faucet sensor power cord to control box Make sure everything is secured then connect control box power cord to power outlet 6 Optional hot cold water mixing valve can be purchased See control box figure pg 4 Please test the water temperature before installation hot water may cause serious burn ...

Page 9: ...holes and insert the plastic expansion sleeve and screws 5 Connect hot Cold hoes to water supply Connect faucet sensor power cord to control box Make sure everything is secured then connect control box power cord to power outlet 1 Connect with water inlet hose 2 Put the hoses into basin sink hole 3 Fix the sensor faucet body with filler pieces and nut ...

Page 10: ...ts within sensor range Shut off low water pressure reset water pressure faucet but filter is too dirty clean the filter low water flows Inlet hose too small Change to a standard sized hose Open up the valve until desired water pressure is reached Triangular valve isn t opened up Low water pressure Non alkaline or low quality batteries affect battery turnover rate Replace batteries Reset water pressure ...

Page 11: ... or special damages associated with the return replacement and installation of your product To ease the duration and financial burdens of the warranty process for our customers Dyconn Faucet may request images and or videos of products to assess the product s condition and determine the necessary replacement parts Replacement parts and warranty claims may be obtained by contacting us using one of t...

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