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in use.
8.4 System has anomalies and doesn’t work correctly
·
Installing some third-party applications may cause the system not
to operate correctly. Press the “RESET” button and perform a
system reset to resolve this issue.
8.5 Cannot set E-mail Account or registration application
·
Ensure that the Tablet PC is connected to a Wi-Fi network and can
connect to the Internet.
·
Ensure your E-mail settings have been entered correctly for the
account being accessed.
·
Make sure your system time and local time are correct.
8.6 The stand-by time on the Tablet PC is too short
·
The duration of the lithium battery varies with environmental
temperature changes and the service conditions. If the environment
temperature is too low or too high, the duration of the battery will be
affected. It is recommended to use the Tablet PC at normal
temperature.
·
Battery life is dependent on usage. High volume, WIFI, and
frequent use may cause the battery to be drained at a higher rate.
8.7 No sound via earphone
·
Please check if the volume setting is 0.
·
Please check if audio file is broken, and try to play another audio
file to confirm.
·
Please check if the earphone is plugged in securely.
8.8 Cannot be read by the computer
·
When the Tablet PC is connected to the computer, the computer
must be equipped to play from Windows Media Player 10, Windows
Media Player 11 or above version.
·
Please check if the Tablet PC is connected to the computer
correctly.
·
Please check if the USB works well.
8.9 No sound or no image via HDMI Output
·
Please check if the device is connected to the HDMI output cable
correctly, and the TV setting of the HDMI port is correct.
·
Please check if the HDMI output cable is broken.
·
Press the RESET button on the top of the device, then check if the
HDMI output function works correctly.
8.10 Other problems
Please follow up the steps as below to fix other problems before you
return the Tablet PC to us:
