background image

Camera Name

Resolution

FPS

Bit rate

Codec

Server Time

Indicates  Recording Type
     Record Always
     Motion Only
      Low-Res Always
     Not Recording

The DW Spectrum Events Log allows you to monitor camera events, server 
errors, and network errors easy and fast. The results are based on the Alarm / 
Event Rules settings. If no Rules are active, only system issues will be saved.

You can filter the search results by: 
1. Start and End Date – only events occurring during the set time are displayed.
2. Event type – displays a specific type of events only.
3. Camera – displays events for a specific camera.
4. Action type – specific events caused by certain types of actions are displayed

To select multiple rows from a table, drag the mouse, use CTRL + Click/Up/Down 
arrows, or Shift + Click/ Up/ Down arrows. Use CTRL + A to select all records.

To Export the log’s data, select the desired rows, right-click and select Export.

RECORDING

SCHEDULE

USER

ACCOUNTS

ADVANCED MOTION

DETECTION

MULTI-LEVEL

MOTION MASKING

DIAGNOSTICS

LOGS

ADVANCED

OPTIONS & SEARCH

TROUBLESHOOTING

TIPS

CAMERA VIEW

WINDOW

Main Menu Button

Layout Management

Screen Recording Controls

Login to Server

Help Menu

Camera Options

Playback Controls

Time Navigation Bar Zoom

Audio Controls

Live / Playback

Thumbnail Toggle  Button

Select cameras and go to 
“Camera Settings”

Alarm / Event Rules

Setup unique rules and 
actions for events such 
as motion detection, 
network loss, camera 
input trigger etc. 
To configure Rules: 
1. Select one of the 
existing rules or press 
‘Add’ to create a new 
rule. 
2. Select the cameras

Calendar Search

is enabled by clicking on the
on the bottom-right corner of the layout screen.
Select a desired date in Calendar. To select multiple 
dates , use CTRL. 
Select a desired hour in the upper part Calendar. 

Recording Menu

Enable Cameras to Record

Select All

Motion Menu

Click & Drag

Recording Type

0 to 9 Sensitivity Settings

Selected area for motion detection

Corresponding video for selected area

Motion tracing

Select camera area by 
clicking & dragging to 
apply sensitivity settings

Administrator

Advanced 

Viewer

Live Viewer

ADMIN

CAMERA

SETTINGS

PTZ

CONTROLS

VIDEO

ARCHIVES

EXPORT

VIDEO

VIEW

LIVE VIDEO

Toll Free: 866.446.3595

Fax: 813.888.9262

Published November, 2015

www.digital-watchdog.com

[email protected]

* Gray - Motion Mask
Areas marked gray will not capture motion

USER INTERFACE

OVERVIEW

Server / Camera Display Tree

Camera Popup Preview

Calendar Search

Pop-up Notifications

Server Health Monitoring

Pre & Post Recording

(3 is recommended)

Copy Recording Settings 
to multiple cameras

ADVANCED

PTZ

Clicking on the PTZ icon 
on the top-right corner of 
the window will bring up 
buttons for control

Refersh Search Results

Open Video 
from Event

Start/ End Dates

Event Filter

Camera/ 
Server Filter

Action Filter

Clear All Filters

Open Evet/ Alarm 
Rules Setup Page

To zoom the camera: Use the + / - buttons to zoom the camera in or out.
To move the camera: Click and hold the circle in the middle of the PTZ controller and 
move it to where you want the camera to move to. For precise movement, left click on 
the are of the display you want the camera to move to.
To move + zoom the camera: Hold Left Mouse Button and draw the rectangle to zoom 
into. 
To zoom out: double click anywhere on the screen. 
To save a preset: move the camera to the position, right-click and select PTZ > Save 
Current Position. DW Spectrum supports 9 Presets. 

or servers and the action you want to take when the event occurs. 
3. For advanced settings, press ‘Advanced...’ at the top right corner.

[9]

[13]

[11]

[10]

[14]

[12]

[15]

Processor

Intel Core i5 or greater

Video Card

Intel HD Graphics 2500 

(or higher)

 

with 1GB Dedicated Memory

Resolution 1920 x 1080

RAM

4GB

NIC

10 / 100 / 1000 Base-T Ethernet

OS

Windows 7, Server 2008, Vista,
Ubuntu 12.04 LTS or Newer

Web

Internet Explorer, Firefox,  
Opera, Chrome

Apps

Android OS, iOS Smart 
Phones  and Tablets

WINDOWS

LINUX

Accessing DW Spectrum Log Files 

From the DW Specturm Client Software: 

- Right-click on the Server’s name and go to ‘Server Logs’.
- You can adjust the number of entries in the log by changing the value at the end of 
the URL stating ‘lines=1000’. For exmample, ‘lines=1’ will reduce the log reoprt to a 
single line of data. ‘lines=400’ will display 400 lines of data. 

Recommended Specs for the Full Client:

Mobile Access:

Network Requirements:

IEEE 802.3ab 1000BASE-T
Gigabit Ethernet

* Cameras and servers in the network 

must be completely isolated

* NOTE: if you are not connecting to the Blackjack 
from within the same network, you may be required 
to perform port forwarding on your router to access 
the server. Contact your Network Administrator or 
Installer for additional information

SYSTEM

REQUIREMENTS

Problem

My camera does 
not auto-discover

1. Is the camera in the same LAN network as the Media Server?
2. Is your camera compatible with DW Spectrum (refer to our website for 
full list of supported cameras)
3. Is the camera updated to its latest firmware? 
4. If your camera is integrated with DW Spectrum via OnVIF, make sure 
OnVIF is enabled on your camera.
5. Try adding the camera manually.
6. Try rebooting the server after installation. Allow up to 30 seconds for 
the server to map your network and detect all supported devices.

1. Are you accessing the same cameras from multiple clients? (LAN & WAN)
2. Do you have a Gigabit network? Check your network speed.

1. Under camera settings, make sure the user name and password are 
correct.
2. Under the camera settings, use the ‘Ping’ button to make sure the 
camera is connected to the network properly.
3. If you can connect to the camera’s web viewer, try rebooting the 
camera and/or restore it to factory default.
4. Make sure your camera is using the latest firmware available. 
5. Make sure that the camera is connected to the same network as the 
server.
6. If you are connecting to a camera that is integrated with DW Spectrum 
via the OnVIF protocol (see list), make sure OnVIF is enabled.
7. Make sure your user has permissions to view that specific camera.
1. Do you have network connection between client and server (in case 
server and client are not on the same machine)?
2. Make sure your user has playback viewing permissions for the 
selected channel.
3. Make sure the camera is set to a recording mode that would provide 
recorded video for the selected time and environment.
4. On the server side, check the media server log to make sure the 
camera you are trying to watch has not been unexpectedly disconnected.

1. Make sure the camera’s user name and password are properly entered 
in the camera’s general information under the camera settings menu. 
2. If necessary, try rebooting the camera to apply the camera’s  user 
name and password. 

Videos are slow

My camera 
appears 
disconnected

I can’t get 
playback video 
from my camera

I get an 
‘unauthorized’ 
message on my 
camera

Possible Solutions

The Blackjack Servers come with complimentary four (4) recording licenses. 
In addition, any licenses purchased with the hardware will be found at the bottom 
of the Server’s hardware, as a sixteen- digit code that needs to be activated. 

Option 1: 
If your server has internet access

-

   1. Go to DW Menu Button > System  
   Administrator > Licenses. 
   2. Select ‘

Automatic Activation via  

   Internet

’ from the drop-down options. 

   3. Input your sixteen-digit license key
   4. Press ‘

Activate License

’. The system will  

   notify you if the activation was successful. 
   5. If your licenses have been registered  
   successfully, they will appear under the  
   Active Licenses table. 

Option 2: 
If you do NOT have internet access-

  1. Go to DW Menu Button > System  
   Administrator > Licenses. 
   2. Select ‘

Manual Activation

’ from the  

   drop-down options. 
   3. Copy your hardware ID. This  
   information will be filled out automatically by  
   your server. 
   4. E-mail your Hardware ID and your License Key to [email protected]. Please 
allow up to 48 hours for Digital Watchdog to reply. 
   5. Once provided with an Activation Key, Enter this information without altering 
it in the Activation Key space and press ‘

Activate Licenses

’.

LICENSE

REGISTRATION

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