5
2.
Receiving and Unpacking
Your DVC-4000 camera was thoroughly tested and carefully packed at the factory. Once the camera
shipment is accepted for delivery, the carrier assumes full responsibility for its safe arrival. Should you
receive your shipment with any damage—concealed or apparent—please contact the carrier at once. The
carrier will instruct you on how to initiate a damage claim. If a visual inspection reveals damage upon
receipt, it must be noted on the freight bill or express receipt and the notation signed by the carrier’s
agent. Failure to do so can result in the carrier refusing to honor the claim.
To return your camera to DVC for service, you must first contact the DVC Customer Service
Department in the United States at 512-301-9564 and request a Return Material Authorization (RMA).
Returns will not be accepted without an RMA. See Section 8 for details.
3.
Equipment Supplied
The following is a list of standard equipment supplied with the DVC-4000 camera:
•
DVC-4000 camera
•
CameraLink or Gigabit Ethernet host interface board
•
CameraLink or Gigabit Ethernet cable
•
Regulated power supply
•
Line cord with plug for country of service
•
DVC software CD
3.1.
Important information regarding the power supply
The DVC-4000 power supply can be configured for 115VAC or 220VAC mains voltages via the
selection switch on the underside of the unit. Before connecting to the mains, please verify that
the switch is in the proper position for your location.
Failure to set the power supply switch to
the proper mains voltage may result in damage to the camera, the power supply, or both.
Such damage is not covered under warranty.
NOTE
: Dangerous voltage exists within the power supply. Do not tamper with or open the
supply under any circumstances. Doing so may expose lethal voltage to personnel and will void
the warranty.
3.2.
Optional items
The following items may be ordered from authorized DVC dealers and are
not
typically supplied
with the camera:
•
Lenses or other optical elements
•
Third-party image analysis software.
4.
Installation
4.1.
Host computer requirements
4.1.1.
Operating system:
Windows XP or Windows 2000