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6  Fault reports and solutions 

 

Reset the fault by pressing and holding the 

ON/OFF button until you hear a 

beep. 

6.1.1  ERROR 1 

This report appears if there is no ignition.  
Refer to 5.3 No ignition. 
 

6.1.2  ERROR 5 

No pellets. The flue gas temperature is too low. Possible causes include: 
 

- The tank is empty. Fill the tank with pellets.  

 

 

- There is a defect, refer to 5.2 No pellet supply. 

 

6.1.3  ERROR 6 

This fault report has one of two causes: 

- Component 7.1.6 Pressure monitoring device. 

- Component 7.1.7 Maximum thermostat. 

 

6.1.4  ERROR 8 

This fault report is triggered if the current is interrupted when the stove is in the ignition, 
operating or cooling phase. You can reset this fault by pressing and holding the 
ON/OFF 

button until you hear a beep. 

 

Possible causes: refer to 5.1 No power supply. 

6.1.5  ERROR 9 

- This fault report appears if no rotations of the flue gas fan are measured. Check 
whether the fan rotates or not. You can rotate the fan using the component test (refer 
to 8.1.2) 

- The blower does not rotate (component 7.1.9 Blower). Check that the fan is not 
blocked. Check the plugs and cables if the fan is not blocked. 

- The fan is rotating. Check the encoder (7.1.11). This is the sensor that measures 
blower RPM. To check this, refer to (8.1.3) 

6.1.6 

‘Service’ 

This report indicates that the stove has been burning for 1200 hours. The stove 
indicates this as a reminder that maintenance must be carried out. You can find the 
resetting of this report at (8.1.6). 

 

 

Summary of Contents for Batavia T3

Page 1: ...Technical manual 19 3 ...

Page 2: ...Page 2 of 43 ...

Page 3: ...tching on the pellet stove 14 3 3 3 Ignition 14 Pellet stove in operation 15 3 4 1 Meaning of VERW MANUAL 15 3 4 2 The meaning of Ta Ti P 15 Switching off the pellet stove 15 Settings 15 3 6 1 Adjusting time and date 15 3 6 2 Weekly program 16 3 6 3 Change language 17 3 6 4 Setting the pellet stove 17 3 6 5 Thermostat mode 17 3 6 6 Blocking keys 17 3 6 7 ECO stop 18 4 Periodic maintenance 19 Gener...

Page 4: ... 26 7 1 3 Data cable 26 7 1 4 Screw conveyor motor 26 7 1 5 Screw conveyor 26 7 1 6 Pressure monitoring device 26 7 1 7 Maximum thermostat 26 7 1 8 Glow plug 26 7 1 9 Blower 26 7 1 10 Convection fan 26 7 1 11 Encoder 27 7 1 12 Flue gas temperature sensor 27 7 1 13 Room temperature sensor 27 8 Reset component test service message 27 8 1 1 Testing the screw conveyor motor 27 8 1 2 Testing the blower...

Page 5: ...ccessible If the manual is lost or damaged you can request a copy from Duroflame Important issues in this manual are indicated using the illustrations below Some parts in the text are printed in bold for added emphasis Important symbols Note Carefully read any sections with this warning symbol It indicates that this text contains information you need to be aware of for your pellet stove to functio...

Page 6: ...nts the usual normal quality and reliability of the item delivered If the manufacturer or supplier has issued a guarantee for the items delivered by Duroflame this guarantee will apply equally to the parties Duroflame will inform the other party of this If the purpose for which the other party wishes to process or use the items deviates from the usual purpose of these items Duroflame only guarante...

Page 7: ...forbidden to apply these modifications and replacements without written permission Do not twist or pull electrical cables This also applies if the stove is disconnected from the electricity grid Do not close or narrow ventilation openings Ventilation openings ensure proper combustion and prevent the stove from overheating Avoid touching the hot parts of the stove without wearing protective clothin...

Page 8: ...again Do not allow the area heated by the stove to overheat this may cause health issues Install the stove in a suitable room which is provided with ventilation electricity a smoke outlet and firefighting equipment In the event of a fire in the flue duct switch off the stove and keep the door closed If the stove is on a combustible base be sure to install a steel or glass fireproof plate under the...

Page 9: ...lues A quickly soiled window Lots of ashes and unburned pellets Please note that moist pellets can cause poor combustion resulting in the above issues Store your pellets in a dry place at least one metre away from the stove We recommend that you select your pellets carefully The use of bad pellets can damage your pellet stove as a result of which the guarantee and manufacturer s liability lapse Op...

Page 10: ...irm or to enter a selected menu 3 1 2 AUTO Use this button to choose between the weekly thermostat or manual operation 3 1 3 ON OFF Use this button to switch the pellet stove on and off Also use this button to exit a menu 3 1 4 Temperature Use these buttons to set the desired temperature navigate through the various menus and change settings 3 1 5 Power Use these buttons to select the power at whi...

Page 11: ... Consult the local authorities about the local regulations for installing a stove in relation to the chimney flue duct and any other regulations that have been laid down for this purpose The manufacturer shall refuse any liability if the installation does not comply with applicable legislation To ensure the stove cools properly distributes heat properly and to promote fire safety please observe th...

Page 12: ...ling the flue duct The factory is not responsible for the malfunctioning of the stove due to the use of a flue duct that does not comply with the conditions and regulations Have the chimney and the pellet stove installed by qualified personnel The internal diameter of the duct must be equal to or wider than 80 mm Use steel or stainless steel pipes for the duct do not use plastic or aluminium Use p...

Page 13: ...eral times During this curing process vapours and odours may be released during the first few times of use Start by using the stove at a medium power a few times so all mechanical parts can settle and the lacquers can cure This will promote the life of the stove Keep children away from the stove the fumes that are released can be harmful to children s health Adults should also be careful with thes...

Page 14: ...tes IGNITION ON The pellet stove will start and complete the following steps Cleaning preheating During this phase the glow plug starts to glow and the combustion pot is cleaned Possible malfunctions are Malfunction ERROR 6 Malfunction ERROR 9 Loading pellets During this phase pellets are added until a fire starts in the combustion pot The blower will slow down Possible malfunctions are Possible d...

Page 15: ...temperature P1 to P5 indicate the selected power Adjust Ti using the temperature buttons Adjust the power P1 to 5 using the power buttons Switching off the pellet stove Switch off the pellet stove by pressing the ON OFF button The following message appears COOLING DOWN STARTS This means that the stove will cool down to a certain safe temperature This takes about 20 minutes Once the pellet stove ha...

Page 16: ...time the stove is to carry out the selected setting 21 This value is the pre selected desired temperature In the example this means that the stove has to heat up to 21 C and then starts to modulate P2 This is the mode required for the stove to burn until the desired temperature is reached ON You can choose between ON and OFF to indicate whether the stove should start up ON or turn off OFF on the d...

Page 17: ...d consulting your dealer about this Vent Flue gas This is where you set the amount of combustion air In addition to the pellet supply a suitable oxygen ratio is of main importance for good combustion We recommend consulting your dealer about this Vent Air This is where the speed at which the convection fan 7 1 10 should run is set These values only apply if the stove is equipped with a convection ...

Page 18: ...T and the power minus for more than 5 seconds until PARAMETERS appears on the screen Press SET twice until it says Parameter 1 Value Use the power button plus to navigate to parameter 62 As a default this value is set to 0 meaning that the ECO stop is deactivated This is where you set the temperatures at which the stove should switch For example If you set this value to 2 and set the desired tempe...

Page 19: ...sive cleaning agents on external or internal parts The use of these agents may cause to corrosion and damage and the guarantee does not cover damage caused by this Have defective components replaced by your dealer or manufacturer 4 1 1 Cleaning the combustion pot and the ashpan Clean the combustion pot and ashpan before each use Cleaning the combustion pot is important for proper combustion Failin...

Page 20: ...ove with broken glass Have broken glass replaced by qualified personnel 4 1 3 Cleaning of lacquered metal parts Clean lacquered parts using a damp cloth Do not use aggressive corrosive or oil based cleaning products such as benzine and alcohol 4 1 4 Cleaning the combustion chamber It is important to vacuum out and empty the pellet stove on a regular basis Use a vacuum cleaner suitable for ash extr...

Page 21: ... a complete service every year or after 1200 burning hours to ensure the preservation of your stove and your personal safety The stove must be completely disassembled and the heat exchanger and the flues cleaned This is important to prevent the stove from becoming clogged with ash and dust This annual maintenance must be carried out by qualified personnel Below are the various models and the parts...

Page 22: ...Page 22 of 43 4 2 2 Rembrand T2 Carré 4 2 3 Pelle Rinus ...

Page 23: ...ive The screw conveyor see component 7 1 5 is stuck or blocked No ignition The stove uses the flue gas temperature sensor component 7 1 12 to measure the temperature increase of the flue gases If they do not rise quickly enough the stove will cause this failure A distinction must be made between ignition and no ignition The stove shows no ignition or fire Possible causes include The glow plug is d...

Page 24: ...mperature in the house rises further than you have set This may have several causes The stove has too much power in P1 This usually is the cause and there is nothing wrong with the stove You have set the stove at 20 C for example but the temperature rises much further Check whether the stove actually modulates back to P1 Keep in mind that a pellet stove produces about 3kW of heat in the lowest pos...

Page 25: ...nition operating or cooling phase You can reset this fault by pressing and holding the ON OFF button until you hear a beep Possible causes refer to 5 1 No power supply 6 1 5 ERROR 9 This fault report appears if no rotations of the flue gas fan are measured Check whether the fan rotates or not You can rotate the fan using the component test refer to 8 1 2 The blower does not rotate component 7 1 9 ...

Page 26: ...e screw conveyor motor will not receive any power 7 1 7 Maximum thermostat The maximum thermostat monitors the maximum temperature of the pellet tank As soon as it becomes too high the thermostat will switch over and the stove will malfunction and the screw conveyor motor will not receive any power You can reset the maximum thermostat by pressing the reset button which is found at the back of the ...

Page 27: ... test the components when the stove is switched off 8 1 1 Testing the screw conveyor motor Go to Motore Coclea to test the screw conveyor motor component 7 1 4 Press and hold SET to test whether this engine runs This is also where you can read the RPM if the stove has a continuously running screw conveyor motor It is indicated in 3 digits but this is a factor of 10 100RPM 1000RPM The RPM indicated...

Page 28: ...simultaneously press and hold both temperature buttons until the hours jump to 00000 The service message disappears from the display Note Press the right buttons Simultaneously pressing the power buttons will cause the parameters to reset to the settings of the software manufacturer These settings are completely different from the pellet stove parameters 8 1 7 Reading the fire cycle Read the curre...

Page 29: ...pport EZKA 201 8 01 00003 2 EN 14785 2006 Elektronische sturing inclusief weektijdschakelaar 9 Technical specifications Voorzijde 1 00 cm Zijkanten 30cm Achterzijde 20cm Prestaties Nominaal M inimaal Vermogen 7 9kW 2 2kW Rendement 90 8 94 8 Rookgastemp 1 23 C 39 C Verbruik 1 74KG 0 47KG Stroomverbruik 0 054kW 0 01 8kW CO bij 1 3 O2 21 6 mg Nm 41 3 mg Nm NOx bij 1 3 O2 1 64 mg Nm 1 47 mg Nm CxHy bi...

Page 30: ...usief weektijdschakelaar Notified Body SGS Nederland BV N B 0608 Rapport EZKA 201 7 02 00031 1 EN 14785 2006 Voorzijde 80 cm Zijkanten 1 5cm Achterzijde 20cm Prestaties Nominaal M inimaal Vermogen 7 3 kW 3 4kW Rendement 85 7 85 7 Rookgastemp 1 95 C 1 03 C Verbruik 1 7KG 0 79KG Stroomverbruik 0 058kW 0 025kW CO bij 1 3 O2 1 86 mg Nm 460 mg Nm NOx bij 1 3 O2 1 42 mg Nm 1 25 mg Nm CxHy bij 1 3 O2 9 m...

Page 31: ... 83kg 420W 230 V 50Hz 80mm 40mm Hout Ø7mm Lengte 30mm Vocht 1 2 Verbindingsweg 1 7 9781DA Bedum DUROFLAME Carré Gebruik alleen aanbevolen brandstof Made in Holland Pelletkachel bestemd voor gebruik in huiselijke ruimtes Gewicht Afstand tot aangrenzende brandbare materialen Lees voor gebruik de handleiding M ax stroomverbruik Netspanning Rookgasafvoer Luchtinlaat M ateriaal maximale afmetingen en v...

Page 32: ...Page 32 of 43 10 Electrical diagram ...

Page 33: ...rs its stabilisation phase and fewer pellets are added Delta T C par 35 Stabilisation time par 59 Stabilisation power par 107 In operation The pellet stove is now in operation Once the maximum flue gas temperature is reached the pellet supply switches back to positions P4 through P1 Pellet supply par 1 5 Space fan par 8 12 Blower par 14 18 Max flue gas temperature C par 20 24 Cleaning During clean...

Page 34: ...011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Standards to which conformity is declared NEN EN 14785 2006 Annex ZA Household heating appliances fired with pressed wood Commission regulation EU 2015 1185 Approved laboratory which carried out the initial type of tests SGS Ned...

Page 35: ...tive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Standards to which conformity is declared NEN EN 14785 2006 Annex ZA Household heating appliances fired with pressed wood Commission regulation EU 2015 1185 Approved laboratory which carried out the initial type of tests S...

Page 36: ...5 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Standards to which conformity is declared NEN EN 14785 2006 Annex ZA Household heating appliances fired with pressed wood Commission regulation EU 2015 1185 Approved laboratory which carried out the initial type of tests SGS Nederlan...

Page 37: ...2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Standards to which conformity is declared NEN EN 14785 2006 Annex ZA Household heating appliances fired with pressed wood Commission regulation EU 2015 1185 Approved laboratory which carried out the initial type of tests SGS Ne...

Page 38: ...he European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Standards to which conformity is declared NEN EN 14785 2006 bijlage ZA Huishoudelijke ruimteverwarmingstoestellen gestookt met geperst hout Commission regulation EU 2015 1185 Approved laboratory which carried out the initial type of tests SGS...

Page 39: ...m rear 50mm sides 300mm floor ceiling front 1000mm Risk of burning fuel falling out Pass Emission of combustion products Nominal heat output Reduced heat output CO 0 02 CO 0 03 Surface temperature Pass Electrical safety Pass Cleanability Pass Maximum water operating pressure NPD Mechanical resistance to carry a chimney flue NPD Thermal performance Nominal heat output Reduced heat output Water heat...

Page 40: ...50mm sides 150mm floor ceiling front 1000mm Risk of burning fuel falling out Conform Emission of combustion products Nominal heat output Reduced heat output CO 0 01 CO 0 04 Surface temperature Pass Electrical safety Pass Cleanability Pass Maximum water operating pressure NPD Mechanical resistance to carry a chimney flue NPD Thermal performance Nominal heat output Reduced heat output Water heating ...

Page 41: ...mm rear 50mm sides 150mm floor ceiling front 1000mm Risk of burning fuel falling out Pass Emission of combustion products Nominal heat output Reduced heat output CO 0 02 CO 0 04 Surface temperature Pass Electrical safety Pass Cleanability Pass Maximum water operating pressure NPD Mechanical resistance to carry a chimney flue NPD Thermal performance Nominal heat output Reduced heat output Water hea...

Page 42: ...r 50mm sides 150mm floor ceiling front 1000mm Risk of burning fuel falling out Pass Emission of combustion products Nominal heat output Reduced heat output CO 0 01 CO 0 04 Surface temperature Pass Electrical safety Pass Cleanability Pass Maximum water operating pressure NPD Mechanical resistance to carry a chimney flue NPD Thermal performance Nominal heat output Reduced heat output Water heating o...

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