DURASTAR DRAD09F1A Owner'S Manual Download Page 20

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DURASTAR.COM

PROBLEM

POSSIBLE CAUSES

SOLUTION

The unit is not

working

Power failure

Wait for the power to be restored

The power is turned off

Turn on the power

The fuse is burned out

Replace the fuse

The unit’s 3-minute protection has

been activated

Wait three minutes after restarting the

unit

Timer is activated

Turn timer off

NOTE

If your problem persists after performing the checks and diagnostics above, or the error

code remains, turn off your unit immediately and contact an authorized service center.

ERROR CODES

CODE ERROR

Indoor EEPROM malfunction

Communication malfunction between indoor and outdoor unit

Zero-crossing signal detection error

Indoor fan speed malfunction

Ambient temperature sensor (T1) malfunction

Evaporator temperature sensor (T2) malfunction

Refrigerant leakage detection

Current overload protection

Outdoor temperature sensor (T4) malfunction

Outdoor condeser pipe temperature sensor (T3) malfunction

Discharge air temperature sensor (TP) malfunction

Outdoor EEPROM malfunction

Outdoor fan speed malfunction

T2B sensor malfunction (Multi-zone outdoor units only)

IPM malfunction or IGBT current protection

Voltage protection - DC voltage between P&N out of range

High temperature protection of IPM module or compressor

Outdoor temperature too low

Inverter compressor drive error

High/Low pressure protection

(Only Appear on the Unit's Display Panel)

Summary of Contents for DRAD09F1A

Page 1: ...AIR CONDITIONER DRAD09F1A DRAD12F1A DRAD18F1A DRAD24F1A TIP Capture relevant information about your Durastar mini split equipment before it is installed and write it above for future reference Model Number Serial Number Purchase Date Installing Contractor Company Name ...

Page 2: ...PARTS IDENTIFICATION 7 INDOOR UNIT 7 OUTDOOR UNIT 7 INCLUDED ACCESSORIES 8 OPERATING TEMPERATURES 9 WIRED THERMOSTAT 10 OPERATING MODES 11 ADVANCED FEATURES 12 LED DISPLAY INDICATORS 14 MANUAL OPERATION USE WITHOUT THERMOSTAT 14 CARE AND MAINTENANCE 15 TROUBLESHOOTING 17 ERROR CODES 20 LIMITED WARRANTY PARTS 21 ...

Page 3: ...ed in This Manual INTRODUCTION To better serve you please do the following before contacting customer service If you received a damaged product immediately contact the retailer or dealer that sold you the product Read and follow this owner s manual carefully to help you use and maintain your air conditioner Read the troubleshooting section of this manual as it will help you diagnose and solve comm...

Page 4: ...lems occur please turn off the air conditioner and disconnect power at the circuit breaker immediately Then contact your dealer or a qualified professional for service The power cord is overheating or damaged There is an abnormal sound during operation The circuit breaker trips frequently The air conditioner gives off a burning smell The indoor unit is leaking If the air conditioner operates under...

Page 5: ...o not share the electrical outlet with other appliances Improper or insufficient power supply can cause fire or electrical shock The product must be properly grounded at the time of installation or electrical shock may occur For all electrical work follow all local and national wiring standards and regulations Connect cables tightly and clamp them securely to prevent external forces from damaging ...

Page 6: ...jury and damage Install drainage piping according to the instructions in the installation manual Improper drainage may cause water damage to your home and property For units that have an auxiliary electric heater do not install the unit within 1 meter 3 feet of any combustible materials Do not install the unit in a location that may be exposed to combustible gas leaks If combustible gas accumulate...

Page 7: ...IT OUTDOOR UNIT NOTE Outdoor units may vary in appearance Valve Cover Signal Cable Refrigerant Pipes and Drain Hose Wiring Terminal Air Outlet Air Inlets Drain Hose Refrigerant Pipes and Signal Wire Air Outlet Air Inlet Screw Air Filter Front Back ...

Page 8: ...comes with the following accessories Accessory Quantity Image Accessory Quantity Image Manual 1 2 Display Panel 1 Soundproof Insulation Sheath 1 Wired Thermostat 1 Cord Protector 1 Magnetic Ring Some Models 1 Drain Pipe Adapter 1 Drain Pipe Worm Clamp 2 Copper Nut 2 ...

Page 9: ...and windows closed Limit energy usage by using TIMER ON and TIMER OFF features Do not block air inlets or outlets Regularly inspect and clean air filters NOTE Keep the room s relative humidity below 80 If the air conditioner operates in excess of this the surface of the air conditioner may attract condensation To help prevent condensation from forming and dripping set the vertical airflow louver t...

Page 10: ...s Auto Low Med High NOTE Press the Temp Up and Down buttons 2 3 simultaneously to switch between Fahrenheit and Celsius some models 7 LOCK Button Used to lock unlock the thermostat settings 8 RESET Button Used to restore the system to its default settings 9 AUXILIARY ELECTRICAL HEATER BUTTON For use with third party electrical heaters Not included with this unit 10 FOLLOW ME Button For details see...

Page 11: ...esired temperature using the TEMP down or TEMP up button 3 Press the FAN SPEED button to select the fan speed AUTO LOW MED or HIGH 4 Press the ON OFF button to start the unit FAN 1 Press the MODE button and select FAN 2 Press the FAN SPEED button to select the fan speed AUTO LOW MED or HIGH 3 Press the ON OFF button to start the unit NOTE The FAN speed cannot be adjusted in AUTO or DRY Mode NOTE P...

Page 12: ...nal press will increase the setting in 60 minute increments To cancel the auto timed program simply adjust the timer to 0 0 TIMER ON and OFF setting example Keep in mind that the time periods you set for both the on and off feature refers to hours after the current time If the current time is 1 00 PM and the TIMER ON setting is adjusted to 2 5 hours the auto on time sequence will turn the air cond...

Page 13: ...n instead of the indoor unit s location to optimize the temperature around you and ensure maximum comfort Press the FOLLOW ME button to turn on this feature and the thermostat will display the temperature at its location When using AUTO COOL and HEAT modes the air conditioner will continue running until the temperature at the thermostat s location is satisfied Press the FOLLOW ME button again to t...

Page 14: ...or Notes TIMER ON SWING TURBO SILENCE ON Displays for 3 seconds when the TIMER ON feature is set or the SWING TURBO or SILENCE feature is turned on If the unit is off ON will continue to be shown if the TIMER ON feature is set TIMER OFF SWING TURBO SILENCE OF Displays for 3 seconds when the TIMER OFF feature is set or the SWING TURBO or SILENCE feature is turned off SELF CLEAN SC Displays when the...

Page 15: ...with a mild detergent 4 Rinse the filter with clean water and allow it to air dry Do not dry the filter in direct sunlight 5 Reinstall the air filter 6 Reinstall the screw CAUTION Before changing the filter or cleaning turn off the unit and disconnect its power supply When removing the filter do not touch the metal parts in the unit The sharp metal edges can cut you Do not use water to clean the i...

Page 16: ...all filters Turn on the FAN until the unit dries out completely Turn off the unit and disconnect the power MAINTENANCE PRE SEASON INSPECTION After long periods of non use or before periods of frequent use do the following Inspect for damaged wires Clean all filters Check for leaks Replace batteries Make sure nothing is blocking any air inlets or outlets ...

Page 17: ...being turned off The unit changes from COOL HEAT mode to FAN mode The unit may change its setting to prevent frost from forming on the unit Once the temperature increases the unit will start operating in the previously selected mode again The set temperature has been reached at which point the unit turns off the compressor The unit will continue operating when the temperature fluctuates again The ...

Page 18: ...ded periods of non use which will be emitted when the unit is turned on This can be mitigated by covering the unit during long periods of inactivity The unit emits a bad odor The unit may absorb odors from the environment such as furniture cooking cigarettes etc which will be emitted during operations The unit s filters have become moldy and should be cleaned The fan of the outdoor unit does not o...

Page 19: ...ters electronics etc Reduce amount of heat sources Poor heating performance The outdoor temperature is extremely low Use auxiliary heating device Cold air is entering through doors and windows Make sure that all doors and windows are closed during use Low refrigerant due to leak or long term use Check for leaks re seal if necessary and top off refrigerant The unit starts and stops frequently There...

Page 20: ...tdoor unit E2 Zero crossing signal detection error E3 Indoor fan speed malfunction E4 Ambient temperature sensor T1 malfunction E5 Evaporator temperature sensor T2 malfunction EC Refrigerant leakage detection F0 Current overload protection F1 Outdoor temperature sensor T4 malfunction F2 Outdoor condeser pipe temperature sensor T3 malfunction F3 Discharge air temperature sensor TP malfunction F4 Ou...

Page 21: ...ns the final occupancy permit or proof of purchase from the builder can be substituted for the installer s invoice b if the original installation date cannot be verified by the installer s invoice or proof of purchase from the builder in residential new construction applications then the Effective Date of warranty coverage is the Covered Equipment s manufacture date as verified by the product s se...

Page 22: ...ntact a licensed contractor dealer or distributor Durastar Customer Support is available for troubleshooting assistance Before contacting Customer Support please locate your model number serial number and proof of purchase These items will be required to complete any warranty service A Durastar authorized representative will verify warranty eligibility and determine appropriate service options Ser...

Page 23: ...DURASTAR COM 23 THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 24: ...DURASTAR COM 2020 Durastar V1 0 ...

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