Duraflame Infragen DFI-7614-01 Manual Download Page 17

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CUSTOMER SERVICE

tsicustomerservice.com

For Customer Service

Call 1-866-661-1218

Questions?

Our Consumer Service department is available Monday – Friday 8:30 am – 5:30 pm EST.

We can help you with assembly and if necessary, replace damaged/missing parts.

IMPORTANT:

Before contacting Customer Service, please have this information available:

• Serial Number

• Model Number

• Sales Receipt or Proof of Purchase

tsicustomerservice.com

1-800-318-9373

Manufactured and distributed by Twin-Star International, Inc., under license from Duraflame, Inc.

duraflame, the flame symbol and logo are registered trademarks of Duraflame, Inc.

Summary of Contents for Infragen DFI-7614-01

Page 1: ...DFI 7614 01...

Page 2: ...SEMENT HAUTETEMPERATURE GARDEZLESCORDONS ELECTRIQUES LADRAPERIEETD AUTRESAMEUBLEMENTSAUMOINS3 PIEDS 0 9m DEVANTLECHAUFFAGEETLOIN DUC T ETARRI RE RISQUE DE CHOC LECTRIQUE NE PAS OUVRIR AUCUN ENTRETIEN...

Page 3: ...ng product related services to you DEPENDABLE CUSTOMER SERVICE SERVICE LA CLIENT LE ATENCI N AL CLIENTE CONFIABLE FIABLE Questions Call customer service Monday to Friday 8 30 am 5 30 pm EST 1 800 318...

Page 4: ...if it has been dropped or damaged in any manner 7 If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard 8 D...

Page 5: ...rations should not be hung in the area of it 16 Use this appliance only as described in the manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons...

Page 6: ...Assembly Phillips Head Screwdriver Leg Assembly 1 Align the mounting tab into the bracket and lower the leg into place Fig 1 2 Fasten the leg to the bracket using the included screws 3 per leg 3 Faste...

Page 7: ...eiver Control Panel Remote Control NOTE Please operate the remote transmitter at a slow measured pace Press the remote control buttons with an even motion and gentle pressure Repeatedly pressing butto...

Page 8: ...ce disabled or re enabled the ember bed lights will flash multiple times FLAME HEATER There are 5 brightness levels that can be selected and OFF 00 setting Settings F5 F1 decrease in brightness The st...

Page 9: ...cle through the timer settings 30 minutes 1 Hour 2H 3H 4H 5H 6H 7H 8H 9H and off 00 HEATER BOOST Press this button to turn on off heater boost HI will appear on the display when it is on and will not...

Page 10: ...ered Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating Unplug the heater for 30 minutes and allow it to cool down Replug and operate monitor th...

Page 11: ...er blower assembly Manually press main power button on front of unit Replace heater blower assembly Heater is not turning on Location of unit Power strip surge protector extension cord being used Not...

Page 12: ...pressed With the power on press and hold the POWER button on the control panel for 10 seconds Once re enabled the flame effect will flash multiple times No batteries or battery power Poor signal Dista...

Page 13: ...ll Y19 S280 RH 2 Control Panel Circuit Board Y19 S280 P32 3 Stove legs Y19 S280 SL 4 Main Circuit Board Y19 S280 P15 5 Heater Blower Assembly Y18 S259 P01 6 Flame Generator Drive Motor Y18 S259 P10 7...

Page 14: ...in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to r...

Page 15: ...ies are to be removed from the product Always purchase the correct size and grade of battery most suitable for the intended use Replace all batteries of a set at the same time Clean the battery contac...

Page 16: ...llation labor construction transportation or other related costs expenses arising from defective part s repair replacement or otherwise of same will not be covered by this warranty nor shall the manuf...

Page 17: ...ged missing parts IMPORTANT Before contacting Customer Service please have this information available Serial Number Model Number Sales Receipt or Proof of Purchase tsicustomerservice com 2019 Twin Sta...