Durabook R13S User Manual Download Page 2

Rugged Notebook User Guide

3

R13S User Guide

Table of Contents

Making Connections ............................32

Attaching Power ................................................32

To Attach AC Power .......................................................... 32

To Use the Vehicle Adapter (optional) .............32

USB Devices ......................................................32

External keyboard or pointing device ............................... 32

Ethernet (LAN) ...................................................33

Audio Devices ....................................................33

External Monitor or Video Device ....................33

Using Simultaneous Display ............................................. 33

Using Extended Display ................................................... 33

Wireless Communication .....................34

WLAN radio option ...........................................34

About WLAN .................................................................... 34

CRMA Express WWAN (Option) .......................34

LTE ................................................................................... 34

HSPA+ .............................................................................. 34

HSPA ................................................................................ 34

EDGE/GPRS/GSM Network ............................................. 34

UMTS/GPRS/GSM Network ............................................. 34

EV-DO Rev A/EV-DO Rev 0/1xRTT/CDMA ........................ 34

GPS (option) ......................................................35

Bluetooth (option) .............................................35

Antennas ............................................................35

Improving Radio Coverage ...............................36

On the Street ................................................................... 36

Inside a Building ............................................................... 36

When to use Landline Communication ...........36

Operating with Battery Power ............37

Frequently Asked Battery Questions ...............37

The Battery ........................................................37

Using a battery for the first time ...................................... 37

Battery and Temperature .................................................. 37

Replacing the Battery ........................................38

Battery Charging ...............................................38

When to Replace the Battery ........................................... 38

Heat Considerations ......................................................... 38

Battery Calibration ............................................39

When to calibrate the battery: .......................................... 39

About Battery Calibration ................................................. 39

Managing Power ...............................................39

Low-Power States ............................................................ 39

Battery Tips ........................................................40

Tip 1. Avoid excessive heat and cold ................................ 40

Tip 2. Prevent wasted power ........................................... 40

Tip 3. Calibrate your battery ............................................. 41

Tip 4. Get a good charge .................................................. 41

Tip 5. Prevent data loss .................................................... 41

Tip 6. Clean terminals ....................................................... 41

Tip 7. Storing batteries ...................................................... 41

Customizing Your BIOS ........................42

Starting the Setup Utility ..................................42

Navigation and Help .........................................42

The Main Menu .................................................43

The Advanced Menu .........................................44

CPU Configuration ............................................................ 45

Device State Configuration .............................................. 46

Trusted Computing ........................................................... 48

FAN Calibration ................................................................. 49

Battery Calibration ............................................................ 49

The Boot Menu ..................................................50

The Security Menu ............................................51

Secure Boot Menu ........................................................... 52

The Save & Exit Menu ......................................53

Optional Equipment and Accessories .. 54

Surge Protection ...............................................54

Vehicle Adapter .................................................54

To connect the vehicle adapter......................................... 54

Vehicle Dock .......................................................54

To charge a battery installed in the device ....................... 54

Communicating with Other Devices ................................ 55

External Antennas ............................................................ 55

Memory Upgrade ..............................................55

Rugged Notebook User Guide

4

R13S User Guide

Table of Contents

Maintenance and Storage ....................56

Taking Care of Your Device ...............................56

Taking Care of Your AC Adapter .......................56

Servicing Your Device .......................................56

Storing Your Device ...........................................56

Taking Care of Your Batteries ............................57

Taking Care of Your Hard Drive ........................57

For Internal Hard Drives ................................................... 57

For External PC Cards .......................................57

Cleaning Your Device ........................................57

Cleaning the Outside Case ............................................... 57

Cleaning the Display ......................................................... 57

Cleaning the External Power Connector ........................... 58

Cleaning the RJ-45 / USB Connectors ............................. 58

Data Backup .......................................................58

Saving Important System Information .............................. 58

Data Recovery....................................................58

Option 1: Restoring System Information .......................... 58

Option 2: Using Recovery Drive to Restore the System .. 60

Option 3 : Resetting Windows ......................................... 60

Application Troubleshooting ............................60

My application locks up, acts strangely, or produces a 
General Protection Fault (GPF) error or blue screen ......... 60

Battery Troubleshooting ....................................60

The battery does not charge............................................. 60

The batteries take much longer than seven hours to charge .. 61

The batteries don’t last very long ..................................... 61

The gas gauge isn’t full after charging the battery ............ 61

The gas gauge reads “full,” but the charging LED is still lit ... 61

My battery seems to have less and less capacity ............ 61

Display / Touch Screen ......................................61

The display performance is slow ...................................... 61

I can’t read the display ...................................................... 61

The underlined, inverse, and hypertext characters are 
difficult to read on the screen .......................................... 61

I can’t see the cursor while using the DOS editor ............ 61

I changed my display resolution, but I see no difference on 
the screen ........................................................................ 62

Nothing happens when I try to use the stylus on my touch 
screen .............................................................................. 62

The touch screen doesn’t respond after a suspend ......... 62

Hard Disk ............................................................62

The hard disk will not spin up so the device can’t boot up ... 62

The notebook does not startup properly .......................... 62

Keyboard and Mouse Troubleshooting ...........62

Something unexpected happens when I press a key ...... 62

Incorrect characters appear on the screen when I press 
certain keys ...................................................................... 62

I have difficulty double-clicking the mouse fast enough ... 62

PC Cards .............................................................63

I can’t remove the PC card ............................................... 63

Read Error ........................................................................ 63

The device locks up when I remove the PC card ............. 63

Miscellaneous Troubleshooting .......................63

The device shuts off unexpectedly ................................... 63

The speaker volume is too high or too low ...................... 63

The device won’t turn on .................................................. 63

The device won’t turn off .................................................. 63

The device enters suspend mode too quickly .................. 63

The device doesn’t automatically suspend ....................... 63

The system date and time are incorrect ........................... 64

I receive an “out of memory” error message .................. 64

Holding down the Power button to reset the device doesn’t 
always work...................................................................... 64

The device doesn’t make any sounds, even during boot-up ... 64

The fan stopped running .................................................. 64

Can I improve the startup speed of my programs by 
cleaning up and rearranging files on the hard drive? ........ 64

Summary of Contents for R13S

Page 1: ...dios on or off 19 Using the QuickMenu 19 Display 20 Install the Stylus Tether 20 Calibrate the Touch Screen 20 Adjusting Display Brightness 20 Adjusting Display Resolution 20 Auto Dim Feature 21 Simultaneous or Extended Display 21 Cursor Visibility 21 Lid Switch 21 LED Status Indicators 22 Audio 23 To Adjust the Volume 23 The PC Card Slot Option 23 Inserting the Card 23 Ejecting a Card 23 TouchPad...

Page 2: ...al Hard Drives 57 For External PC Cards 57 CleaningYour Device 57 Cleaning the Outside Case 57 Cleaning the Display 57 Cleaning the External Power Connector 58 Cleaning the RJ 45 USB Connectors 58 Data Backup 58 Saving Important System Information 58 Data Recovery 58 Option 1 Restoring System Information 58 Option 2 Using Recovery Drive to Restore the System 60 Option 3 Resetting Windows 60 Applic...

Page 3: ...lable and under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Do not crush the battery or place it in a fire Check with your local solid waste officials for details on recycling options or proper disposal CAUTION Internal components of the notebook will be damaged if exposed to contaminants When dust covers the PC card door or the bottom ...

Page 4: ...rovoquer une explosion Remplacez uniquement la pile par une pile approuvée par le fabricant WARNING Dispose of used batteries promptly and according to the manufacturer s instructions AVERTISSEMENT Veillez à vous débarrasser de vos piles usagées rapidement et conformément aux instructions du fabricant WARNING Batteries may explode if not handled properly Do not disassemble open puncture or dispose...

Page 5: ...also browse or search help topics to learn more about using the Windows 7 Operating System Windows 10 Press F1 or ask Cortana To use Cortana Start by saying Hey Cortana followed by your command or Type your question in the Ask me anything bar on the left bottom side of the desktop Tips for New Owners Back up files often Users who need to manage large amounts of data may wish to use backup devices ...

Page 6: ...board Standard keyboard with embedded numeric keypad Rugged Notebook User Guide 12 R13S User Guide Getting FamiliarWithYour Notebook Left Side View 1 2 3 4 5 6 7 8 9 No Icon Feature Description 1 Back Handle Mount The back handle mount located on both sides of the device is used with an optional back handle 2 DC in Jack Connects to an AC power adapter 3 Two Network Jack RJ45 LAN Connects to an Eth...

Page 7: ...ecurity slot can be used with a standard laptop locking device such as a Kensington lock You can connect the device to a large object with the lock to prevent theft See the documentation that comes with your lock for more information Rugged Notebook User Guide 14 R13S User Guide Getting FamiliarWithYour Notebook Bottom View 1 4 5 6 3 2 7 11 10 8 9 No Feature Description 1 Battery Pack Smart Lithiu...

Page 8: ... Use the Spacebar to enter a space and move the cursor one character to the right Tab The TAB key moves the cursor to the next tab stop or field Tab stops are defined by your operating system or application program Press the Tab key to move from one field or text box to another Rugged Notebook User Guide 16 R13S User Guide Getting FamiliarWithYour Notebook Arrow Keys The arrow keys are defined by ...

Page 9: ... are a few examples Tab Activates nextTaskbar button E Opens My Computer in Windows Explorer M Minimizes all Windows Shift M Restores Minimized Windows R Displays Run dialog box Refer to Keyboard Shortcuts in Windows Help and Support for a complete list of Windows key combinations Application Key Opens the application s context menu same as right click Application Shortcut Key For quick access fre...

Page 10: ...screen using an approved pen stylus that comes with the device The Colorvue Transmissive display technology uses a built in backlight for easy reading in most ambient light conditions DynaVue display technology provides improved outdoor visibility and even works well in sunlight CAUTION To avoid damaging the display do not slam it when you close it Also do not place any object on top of the device...

Page 11: ...ake cursor visibility adjustments Windows 10 Select Start Settings Devices Mouse touchpad Related Settings Additional mouse options On the Mouse Properties window select the Pointer Options tab to make cursor visibility adjustments Lid Switch Your device has a lid switch that can automatically suspend and resume your device when you close and open the display To change the power management setting...

Page 12: ...sor responds as you move your finger over of theTouchPad The buttons located directly below theTouchPad have the same function as a two button mouse Press these buttons to make selections drag objects or perform a variety of other functions depending on the software TouchPad TouchPad Buttons Selecting Objects 1 Move the pointer over the object to be selected 2 Double tap theTouchPad or double clic...

Page 13: ... This will bring you to the Mouse Properties window 2 On the Buttons tab use the Devices drop down menu to select SynapticsTouchPad V7 2 on PS 2 Port Now you can chooseTouchPad settings for the way you work The SynapticsTouchPad can also be accessed via the icon in system tray TouchPad Precautions TheTouchPad is a sensitive device If not properly cared for it can be easily damaged Please take note...

Page 14: ... 5 C when booting or resuming you will see the message Warming internal hard drive Please wait The unit will continue booting when it detects the HDD is warm enough to operate safely NOTE If you are using the device in a cold temperature environment and the battery level is too low for the heater to operate you will see the error message Battery too low to warm the hard drive Shutting down and the...

Page 15: ... Software link on your desktop Click this link and follow the instructions to install the software A wizard may guide you through the process CAUTION Before installing any third party software ensure it is approved for use with this device When accessing some secure websites you may need to specify you are using the fingerprint scanner instead of a password Refer to the fingerprint scanner softwar...

Page 16: ...ice Dock NOTE When external power is properly applied the External Power LED lights CAUTION This device is designed to be used with the provided dedicated AC Adapter or Vehicle Adapter To Attach AC Power 1 Connect the AC adapter power cord to the AC adapter 2 Connect the AC adapter to the DC power port on the left side of your notebook 3 Connect the AC adapter power cord to a properly grounded AC ...

Page 17: ...esk for assistance WLAN radio option Your device may include an integrated Wireless Local Area Network WLAN capability See the radio help file on your desktop for more information About WLAN WLAN provides all the features and benefits of traditional LAN technologies such as Ethernet without the limitations of wires or cables It enables mobility and flexibility without compromising connectivity for...

Page 18: ...ay contain a WLAN radio transmitter a WPAN radio transmitter and a WAN radio transmitter Each internal radio may or may not have an individual FCC Identifier label That FCC Identifier label is not applicable to this configuration Only the external FCC ID label is applicable Only the antenna with which an intentional radiator is authorized may be used with the intentional radiator The WAN embedded ...

Page 19: ...pacity at temperature extremes its capacity is restored when the battery temperature return to a normal range around 20 C 68 F Temperature Approximate Available Capacity 0 C 32 F 80 20 C 68 F 100 45 C 113 F 100 Rugged Notebook User Guide 38 R13S User Guide Operating with Battery Power Replacing the Battery CAUTION Before removing the battery pack make sure that you have an AC adapter connected to ...

Page 20: ...eep is sometimes referred to as Suspend to RAM When the device returns from Standby mode the desktop appears with the same files and programs open as when the device was suspended Resume time is very quick Windows 7 Select Start and on the arrow next to the Shut down menu Then select Sleep to enter Standby Sleep mode Windows 10 Select Start Power Then select Sleep to enter Standby Sleep mode Hiber...

Page 21: ...es use the following charging policy to maintain battery pack condition Charge installed batteries every 21 days to maintain their charge capacity Charge uninstalled batteries every 6 months Unused or stored batteries can lose power over time When you install a battery that has not been used recently connect external power to the device and fully charge your battery Fully charged Li Ion batteries ...

Page 22: ...cess BIOS Rugged Notebook User Guide 44 R13S User Guide CustomizingYour BIOS The Advanced Menu The Advanced menu provides the user with the ability to configure specific system settings C P U C ongi fur ation Key boa r d back li ght ti m er settin g Res um e on AC Power I ns erti on Wak e On LA N Wak e on W LA N Ena bl e D evi c e S ta te C onfi gur a tions Tr u ste d C o m puti ng FA N C a li br ...

Page 23: ... De vi ce H D A udio Fi nger Pr int Sc anner Touch Sc r e en PC MC IA W ir el es s L AN B l uetooth GPS Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled A dvanc ed Sel ec t Sc r e en Sel ec t I tem Enter Se lec t C ha nge O pt F1 Gene r a l He lp F2 Pr evi ous Va lues F3 Optim ized D efaults F4 Sa ve Ex it ES C Exit A p...

Page 24: ...2 5 5 C o p y r i g h t C 2 01 6 A m e r i c a n M e g a t r e n d s I n c Ena ble s or Dis able s B IOS s upport for s e cur i ty devic e O S will not s how Sec ur ity Dev ice TC G EFI pr otoc ol a nd INT1A inter fac e will not be ava ilabl e Field Setting Description Security Device Support Enable Disable Enables or disables BIOS support for security device Operating system will not show Securit...

Page 25: ...t device fields If you only have a hard disk drive it will be the only option that displays When you select a device it is disabled in the other boot device fields B o otup N um L ock S tate L aunch C S M L aunch N etwor k PX E O pRom Op tion R O M M es sa ges B oot O pti on Pr i or iti es B oot O pti on 1 B oot O pti on 2 B oot O pti on 3 Sel ec t t he k ey boar d N um Lock s tate Off Enabled Le ...

Page 26: ...ults F 4 Sa v e Ex it ES C Ex it A p t i o S e t u p U t i l i t y C o p y r i g h t C 2 01 6 A m e r i c a n M e g a t r e n d s I n c Ve r s i o n 2 1 7 1 2 5 5 C o p y r i g h t C 2 01 6 A m e r i c a n M e g a t r e n d s I n c Field Setting Description Administrator Password Create New Password Creates the Supervisor password This field must be set before a user level password can be set User...

Page 27: ... vehicle adapter is an optional device that supplies power from the vehicle battery to operate the device and charge the battery installed in the unit It typically connects to the vehicle battery using the cigarette lighter socket CAUTION The vehicle adapter is only designed for temporary use Use the optional vehicle dock to power and secure the notebook for frequent or long term vehicle installat...

Page 28: ...noted in this documentation and in the operating system documentation Read the Safety and BatteryTips sections Unplug the device from the power outlet before cleaning Use a damp cloth for cleaning Aerosols solvents or strong detergents are not recommended cleaning solutions and may void your warranty For system decontamination recommendations please contact your support representative Do not block...

Page 29: ...ort representative Cleaning the Display Use a soft dry cloth In some cases you can use a small amount of water to remove streaks or smears For difficult display cleaning tasks use a 50 50 mixture of isopropyl alcohol and water Do not use paper products because they can scratch the screen Rugged Notebook User Guide 58 R13S User Guide Maintenance and Storage Cleaning the External Power Connector The...

Page 30: ... computer 3 Under System Restore click Advanced recovery methods 4 Under Choose an advanced recovery method click Reinstall Windows requires Windows installation disc Windows 10 1 Select Start Settings Update security Backup 2 Under Recovery Reset this PC select Get started 3 Select one of the following options to start resettingWindows Keep my files to keep your personal files but remove apps and...

Page 31: ...ange the visuals and sounds on your computer change the color and style of your Windows For Windows 10 Right click on the Windows Desktop select Personalize Colors to change the color and style of your Windows I can t see the cursor while using the DOS editor Press Fn Ins to change from insert mode to overwrite mode and enable a block cursor When it defaults to insert mode the DOS editor uses an u...

Page 32: ... 2 If that does not work press Ctrl Alt Del and then select Task Manager 3 If any programs are open use your arrow keys to highlight each one and select End task Repeat this until all programs are closed 4 If that still does not work press and hold the POWER button for approximately ten seconds and then release it The device enters suspend mode too quickly For Windows 7 Select Start Control Panel ...

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