
Rugged Notebook User Guide
3
R13S User Guide
Table of Contents
Making Connections ............................32
Attaching Power ................................................32
To Attach AC Power .......................................................... 32
To Use the Vehicle Adapter (optional) .............32
USB Devices ......................................................32
External keyboard or pointing device ............................... 32
Ethernet (LAN) ...................................................33
Audio Devices ....................................................33
External Monitor or Video Device ....................33
Using Simultaneous Display ............................................. 33
Using Extended Display ................................................... 33
Wireless Communication .....................34
WLAN radio option ...........................................34
About WLAN .................................................................... 34
CRMA Express WWAN (Option) .......................34
LTE ................................................................................... 34
HSPA+ .............................................................................. 34
HSPA ................................................................................ 34
EDGE/GPRS/GSM Network ............................................. 34
UMTS/GPRS/GSM Network ............................................. 34
EV-DO Rev A/EV-DO Rev 0/1xRTT/CDMA ........................ 34
GPS (option) ......................................................35
Bluetooth (option) .............................................35
Antennas ............................................................35
Improving Radio Coverage ...............................36
On the Street ................................................................... 36
Inside a Building ............................................................... 36
When to use Landline Communication ...........36
Operating with Battery Power ............37
Frequently Asked Battery Questions ...............37
The Battery ........................................................37
Using a battery for the first time ...................................... 37
Battery and Temperature .................................................. 37
Replacing the Battery ........................................38
Battery Charging ...............................................38
When to Replace the Battery ........................................... 38
Heat Considerations ......................................................... 38
Battery Calibration ............................................39
When to calibrate the battery: .......................................... 39
About Battery Calibration ................................................. 39
Managing Power ...............................................39
Low-Power States ............................................................ 39
Battery Tips ........................................................40
Tip 1. Avoid excessive heat and cold ................................ 40
Tip 2. Prevent wasted power ........................................... 40
Tip 3. Calibrate your battery ............................................. 41
Tip 4. Get a good charge .................................................. 41
Tip 5. Prevent data loss .................................................... 41
Tip 6. Clean terminals ....................................................... 41
Tip 7. Storing batteries ...................................................... 41
Customizing Your BIOS ........................42
Starting the Setup Utility ..................................42
Navigation and Help .........................................42
The Main Menu .................................................43
The Advanced Menu .........................................44
CPU Configuration ............................................................ 45
Device State Configuration .............................................. 46
Trusted Computing ........................................................... 48
FAN Calibration ................................................................. 49
Battery Calibration ............................................................ 49
The Boot Menu ..................................................50
The Security Menu ............................................51
Secure Boot Menu ........................................................... 52
The Save & Exit Menu ......................................53
Optional Equipment and Accessories .. 54
Surge Protection ...............................................54
Vehicle Adapter .................................................54
To connect the vehicle adapter......................................... 54
Vehicle Dock .......................................................54
To charge a battery installed in the device ....................... 54
Communicating with Other Devices ................................ 55
External Antennas ............................................................ 55
Memory Upgrade ..............................................55
Rugged Notebook User Guide
4
R13S User Guide
Table of Contents
Maintenance and Storage ....................56
Taking Care of Your Device ...............................56
Taking Care of Your AC Adapter .......................56
Servicing Your Device .......................................56
Storing Your Device ...........................................56
Taking Care of Your Batteries ............................57
Taking Care of Your Hard Drive ........................57
For Internal Hard Drives ................................................... 57
For External PC Cards .......................................57
Cleaning Your Device ........................................57
Cleaning the Outside Case ............................................... 57
Cleaning the Display ......................................................... 57
Cleaning the External Power Connector ........................... 58
Cleaning the RJ-45 / USB Connectors ............................. 58
Data Backup .......................................................58
Saving Important System Information .............................. 58
Data Recovery....................................................58
Option 1: Restoring System Information .......................... 58
Option 2: Using Recovery Drive to Restore the System .. 60
Option 3 : Resetting Windows ......................................... 60
Application Troubleshooting ............................60
My application locks up, acts strangely, or produces a
General Protection Fault (GPF) error or blue screen ......... 60
Battery Troubleshooting ....................................60
The battery does not charge............................................. 60
The batteries take much longer than seven hours to charge .. 61
The batteries don’t last very long ..................................... 61
The gas gauge isn’t full after charging the battery ............ 61
The gas gauge reads “full,” but the charging LED is still lit ... 61
My battery seems to have less and less capacity ............ 61
Display / Touch Screen ......................................61
The display performance is slow ...................................... 61
I can’t read the display ...................................................... 61
The underlined, inverse, and hypertext characters are
difficult to read on the screen .......................................... 61
I can’t see the cursor while using the DOS editor ............ 61
I changed my display resolution, but I see no difference on
the screen ........................................................................ 62
Nothing happens when I try to use the stylus on my touch
screen .............................................................................. 62
The touch screen doesn’t respond after a suspend ......... 62
Hard Disk ............................................................62
The hard disk will not spin up so the device can’t boot up ... 62
The notebook does not startup properly .......................... 62
Keyboard and Mouse Troubleshooting ...........62
Something unexpected happens when I press a key ...... 62
Incorrect characters appear on the screen when I press
certain keys ...................................................................... 62
I have difficulty double-clicking the mouse fast enough ... 62
PC Cards .............................................................63
I can’t remove the PC card ............................................... 63
Read Error ........................................................................ 63
The device locks up when I remove the PC card ............. 63
Miscellaneous Troubleshooting .......................63
The device shuts off unexpectedly ................................... 63
The speaker volume is too high or too low ...................... 63
The device won’t turn on .................................................. 63
The device won’t turn off .................................................. 63
The device enters suspend mode too quickly .................. 63
The device doesn’t automatically suspend ....................... 63
The system date and time are incorrect ........................... 64
I receive an “out of memory” error message .................. 64
Holding down the Power button to reset the device doesn’t
always work...................................................................... 64
The device doesn’t make any sounds, even during boot-up ... 64
The fan stopped running .................................................. 64
Can I improve the startup speed of my programs by
cleaning up and rearranging files on the hard drive? ........ 64