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VENT-FREE YELLOW FLAME GAS LOG HEATER

MODELS

FLM18-1-LP

FLM18-1-NG

Questions, problems, missing parts? 

Before returning to your retailer, call 

our customer service department at 1-855-607-6557, 8:00 am - 4:30 pm EST, 

Monday through Friday or email

 [email protected]

 

WARNING: If the information in this manual is not 

followed exactly, a fire or explosion may result causing 

property damage, personal injury or loss of life.
—  Do not store or use gasoline or other  flammable va-

pors and liquids in the  vicinity of this or any other 

appliance.

—  WHAT TO DO IF YOU SMELL GAS

•  Do not try to light any appliance.

•  Do not touch any electrical switch; do not use any 

phone in your building.

•  Immediately call your gas supplier from a neighbor’s 

phone. Follow the gas supplier’s instructions.

•  If you cannot reach your gas supplier, call the fire 

department.

—  Installation and service must be performed by a quali-

fied installer, service agency or the gas supplier.

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

Summary of Contents for FLM18-1-LP

Page 1: ... life Do not store or use gasoline or other flammable va pors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the...

Page 2: ...tion adjustment al teration service or maintenance can cause injury or property damage Refer to this manual for correct in stallation and operational procedures For assistance or additional information consult a qualified installer service agency or the gas supplier This appliance may be installed in an aftermarket per manently located manufactured mobile home where not prohibited by local codes T...

Page 3: ...y Get fresh air at once Have heater serviced Some people are more affected by carbon monoxide than oth ers These include pregnant women people with heart or lung disease or anemia those under the influence of alcohol and those at high altitudes Natural and Propane LP Gas Natural and Propane LP gas are odorless An odor making agent is added to the gas The odor helps you detect a gas leak However th...

Page 4: ... glass doors closed If you operate heater with doors closed heat will build up inside fireplace and cause glass to burst If fireplace opening has vents at the bottom you must open the vents before operating log set Always operate heater with glass doors fully open 6 This log heater is designed to be smoke less If logs ever appear to be smoking turn off heater and call a qualified service technicia...

Page 5: ...plemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit In the State of Massachusetts the gas cock must be a T handle type The State of Massachusetts requires that a flexible appliance connector cannot exceed three feet in length UNPACKING 1 Remove logs and burner base assembly from carton NOTE Do not pick up burner base assembly by burners as this could d...

Page 6: ...apor does not become a problem 1 Be sure the heater is sized properly for the application including ample combustion air and circulation air 2 If high humidity is experienced a dehu midifier may be used to help lower the water vapor content of the air 3 Do not use an unvented room heater as the primary heat source AIR FOR COMBUSTION AND VENTILATION WARNING This heater shall not be installed in a c...

Page 7: ...of ventilation grills or ducts Ventilation Air From Outdoors WARNING If the area in which the heater may be operated does not meet the required volume for indoor combustion air combus tion and ventilation air shall be provided by one of the methods described in the National Fuel Gas Code ANSI Z223 1 NFPA 54 the International Fuel Gas Code or applicable local codes Provide extra fresh air by using ...

Page 8: ...of fire place If not drafting may cause pilot outage or sooting Use a heat resistant sealant Do not seal chimney flue damper WARNING Never install the heater in a bedroom or bathroom in a recreational vehicle wherecurtains furniture cloth ing orotherflammableobjects arelessthan36 fromthefront 42 from top or 16 from sides of the heater in high traffic areas in windy or drafty areas CAUTION This hea...

Page 9: ...als Side Wall 16 Ceiling 42 Front 36 LOG SIZING REQUIREMENTS Minimum Firebox Size Height 20 Depth 13 Front Width 29 Rear Width 22 Minimum Clearances For Side Combustible Material Side Wall and Ceiling A Clearance from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 4 B Clearance from the top of the fireplace opening to the ceiling must not be ...

Page 10: ...than 12 you must install the fireplace hood accessory Even if noncombustible material is more than 12 you may need the hood accessory to deflect heat away from your mantel shelf See Figures 5 6 and 7 for minimum clearances MANTEL CLEARANCES In addition to meeting noncombustible mate rial clearances you must also meet required clearances between fireplace opening and mantel shelf If you do not meet...

Page 11: ...s do not permit vent free operation 3 You prefer vented operation If reasons number 1 or 2 above apply you must permanently open chimney flue damper You must install the damper clamp accessory not provided This will insure vented opera tion see Figure 10 The damper clamp will keep damper open Installation instructions are included with clamp accessory See chart below for the minimum permanent flue...

Page 12: ...st raise the fireplace floor to allow access to heater control panel This will in sureadequateairflowandguard against sooting and controls being damaged Raise fireplace floorwithnoncombustiblemate rial Makesurematerialissecure CAUTION Do not pick up heaterbaseassemblybyburners This could damage heater Only handlebaseassemblybygrates IMPORTANT Make sure the heater burners are level If heater is not...

Page 13: ...n acceptable al ternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer WARNING A qualified ser vice technician must connect heater to gas supply Follow all local codes WARNING This appliance requires a 3 8 NPT National Pipe Thread inlet connection to the pressure regulator WARNING Do not over tighten gas connections WARNING For natura...

Page 14: ...C If you do not reduce incoming gas pressure heater regulator damage could occur Install external regulator with the vent pointing down as shown in Figure 15 Pointing the vent down protects it from freezing rain or sleet Figure 15 External Regulator with Vent Pointing Down External Regulator with Vent Pointing Down Propane LP Supply Tank Equipment Shutoff Valve Ground Joint Union 3 8 NPT Pipe Nipp...

Page 15: ...ernal and external to unit for leaks after installing or servicing Correct all leaks at once WARNING Neveruseanopen flame to check for a leak Apply a noncorrosiveleakdetectionfluid toalljoints Ifbubblesform there isaleak Correctallleaksatonce PRESSURE TESTING GAS SUPPLY PIPING SYSTEM Test Pressures In Excess Of 1 2 PSIG 3 5 kPa 1 Disconnect heater with its appliance main gas valve control valve an...

Page 16: ...ntrol which has been under water WARNING You must oper ate this heater with the screen in place Make sure screen is installed before running heater NOTICE Duringinitialoperation of new heater burning logs will give off a paper burning smell Orange flame will also be pres ent Open damper or window to vent smell This will only last a few hours LIGHTING INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTI...

Page 17: ...r button until pilot lights Note If pilot does not stay lit refer to Troubleshooting pages 20 though 22 Also contact a qualified service technician or gas supplier for repairs Until repairs are made light pilot with match To light pilot withmatch seeManualLightingProcedure 7 Keep control knob pressed in for 30 sec onds after lighting pilot After 30 seconds release control knob OPERATION Note If pi...

Page 18: ... If the burner flame pattern shows yellow tipping follow instructions at bottom of this page Notice Do not mistake orange flames with yellow tipping Dirt or other fine particles enter the heater and burn causing brief patches of orange flame Approx 3 6 Above Top of Logs More Than 8 Above Top of Logs Approx 3 6 Above Top of Logs More Than 8 Above Top of Logs Figure 23 Correct Burner Flame Pattern F...

Page 19: ...least thirty minutes 2 Inspect burner pilot and primary air inlet holes on injector for dust and dirt see Figure 25 3 Blow air through the ports slots and holes in the burner Also clean the pilot assembly 4 Check the injector holder located at the end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the pri...

Page 20: ... ignitor button is pressed in there is no spark at ODS pilot 1 Ignitor electrode is posi tioned wrong Ignitor elec trode is broken 2 Ignitor electrode is not con nected to ignitor cable 3 Ignitor cable is pinched or wet 4 Broken ignitor cable 5 Bad piezo ignitor 6 Low battery 1 Replace electrode 2 Replace ignitor cable 3 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 4...

Page 21: ...ODS pilot is lit 1 Burner orifice is clogged 2 Burner orifice diameter is too small 3 Inlet gas pressure is too low 1 Clean burner orifice see Care and Maintenance page 19 or replace burner orifice 2 Replace burner orifice 3 Contact local gas supplier Delayed ignition of burner 1 Manifold pressure is too low 2 Burner orifice is clogged 1 Contact local gas supplier 2 Clean burner see Care and Maint...

Page 22: ...nt walls or furniture 1 When heated the vapors from furniture polish wax carpet cleaners etc turn into white powder residue 1 Turn heater off when using furniture polish wax carpet cleaner or similar products Heater produces un wanted odors 1 Heater is burning vapors from paint hair spray glues etc See IMPORTANT statement page 20 2 Gas leak See Warning State ment at the top of page 20 3 Low fuel s...

Page 23: ... numbers of your heater ready REPLACEMENT PARTS Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty PARTS UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement parts call Customer Service toll free at 1 855 607 6557 for referral information When calling Customer Service or your dealer have...

Page 24: ...www factorybuysdirect com 200365 01A 24 PARTS MODELS FLM18 1 LP AND FLM18 1 NG 1 2 3 4 5 6 7 8 9 ...

Page 25: ... manual ITEM FLM18 1 LP FLM18 1 NG DESCRIPTION QTY 1 Grate Assembly 1 2 Burner Assembly 1 3 PIMSC1 01 PIMSC1 01 Ignitor 1 4 18UDC1005 01 18UDC1005 01 Middle Log Bracket 1 5 Chassis Base 1 6 ND1808 400 PU2 ND1206 400 PU2 ODS Pilot 1 7 Regulator 1 8 NV2020 1223B NV2020 1223B Control Valve 1 9 18NSM107B 01 18NSM107B 01 Valve Knob 1 PARTS AVAILABLE NOT SHOWN 18UDC1013B 01 18UDC1013B 01 Hardware Packet...

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Page 28: ...ost of part s required to restore this product to proper operating condition and an allowance for labor when provided by a Factory Buys Direct Authorized Service Center or a provider ap proved by Factory Buys Direct Warranty parts must be obtained through authorized dealers of this product and or Factory Buys Direct who will provide original factory replacement parts Failure to use original factor...

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