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Table of Contents 

WELCOME .........................................................................................................................................2 

BOX CONTENTS ...............................................................................................................................4 

AT A GLANCE ...................................................................................................................................5 

Handset ............................................................................................................................................5 

Gateway ...........................................................................................................................................7 

GETTING STARTED .........................................................................................................................8 

Prerequisites.....................................................................................................................................8 

How to Install the Gateway..............................................................................................................9 

How to Install and Register the Handset .......................................................................................10 

How to Configure the DUALphone...............................................................................................11 

Recommended Basic Settings........................................................................................................13 

QUICK GUIDE .................................................................................................................................15 

TROUBLESHOOTING.....................................................................................................................17 

WELCOME

......................................................................................................................................2 

BOX CONTENTS

..........................................................................................................................4 

AT A GLANCE

...............................................................................................................................5 

Handset

..........................................................................................................................................5 

Gateway

.........................................................................................................................................7 

GETTING STARTED

...................................................................................................................8 

Prerequisites

.................................................................................................................................8 

How to Install the Gateway

......................................................................................................9 

How to Install and Register the Handset

.............................................................................10 

How to Configure the DUALphone

.....................................................................................11 

Recommended Basic Settings

................................................................................................13 

QUICK GUIDE

.............................................................................................................................15 

TROUBLESHOOTING

..............................................................................................................17 

Summary of Contents for RTX3080

Page 1: ...e Handset 10 How to Configure the DUALphone 11 Recommended Basic Settings 13 QUICK GUIDE 15 TROUBLESHOOTING 17 WELCOME 2 BOX CONTENTS 4 AT A GLANCE 5 Handset 5 Gateway 7 GETTING STARTED 8 Prerequisites 8 How to Install the Gateway 9 How to Install and Register the Handset 10 How to Configure the DUALphone 11 Recommended Basic Settings 13 QUICK GUIDE 15 TROUBLESHOOTING 17 ...

Page 2: ... may be connected to the telephone line Excessive REN s on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the REN s should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total REN s contact the telephone company to determine the maximum REN for the calli...

Page 3: ...3 ...

Page 4: ...e of purchase before you start installation 1 1 DUALphone handset 2 1 DUALphone handset charging cradle 3 1 DUALphone gateway with LAN and telephone line interface 4 2 Mains power adapters for gateway and handset charger 5 1 Ethernet cable 6 1 Telephone cable 7 1 Installation Guide 8 2 standard rechargeable AA Ni MH batteries 5 1 2 4 6 8 7 3 ...

Page 5: ...5 AT A GLANCE Handset Front Side Handset Charger 19 18 13 14 15 16 17 1 2 3 4 5 6 7 8 9 10 11 12 ...

Page 6: ...confirm 7 Navigational keys used to navigate through menus and services 8 Green phone key used for making or answering calls 9 R key used for sending flash 10 Key pad used for entering numbers and letters 11 Star key used in the name editor to capitalize letters and type numbers and as star 12 Microphone 13 Headset jack connector 14 Loudspeaker for speakerphone 15 Volume up key 16 Volume down key ...

Page 7: ...w within range of the gateway and ready for Internet calls 2 Time and date 3 OK button indicator 4 Battery status indicator 5 Handset number 6 Call log soft key 7 Intercom 8 Onscreen Information Services 9 Messages 10 Call log 11 Settings 12 Product website 13 Contacts 1 Reset button 2 Power connection 3 WAN connection port for Ethernet cable 4 Landline POTS PSTN connection port ...

Page 8: ...net Broadband connection cable DSL or equivalent for high speed access Landline subscription to make ordinary phone calls Furthermore before you start the installation process make sure that you have the following within reach of the gateway Router or broadband modem Power outlet for the gateway 1 POWER indicator indicates power on 2 I NET indicator indicates active LAN connection 3 VoIP indicator...

Page 9: ...arger within the signal range Concrete and metal might affect the signal range How to Install the Gateway 1 To prepare the gateway for Internet telephony connect the Ethernet cable to the WAN port on the gateway and then to a LAN port on your broadband modem or router 2 To prepare the gateway for landline telephony connect the telephone cord to the Line port on the gateway and then to a telephone ...

Page 10: ...inus ends are facing as shown in the illustration and then slide the battery cover shut 3 Connect the power adaptor to the charger and the other end to a power outlet 4 Place the handset in the charger and make sure the batteries are fully charged before first use This takes approximately 10 hours When you place the handset in the charger it turns on automatically and registers with the gateway ...

Page 11: ...set Both options are described in the following Note If you bought your DUALphone as a plug and play solution it comes with an Internet Telephony Service Provider subscription and a complete configuration The DUALphone is therefore ready for use once you have plugged in all cables and turned on the power How to Configure the DUALphone Online 1 Open a browser on your PC and go to www dualphone net ...

Page 12: ...are unable to complete the online configuration the handset displays instructions on how to configure your DUALphone using the handset keys Follow the instructions to complete the configuration 1 Enter the main menu and choose Settings 2 Choose VoIP settings and when prompted for a PIN code enter the default PIN code 1234 and press OK 3 Choose VoIP subscriptions and choose the parameters one by on...

Page 13: ...g your phone we recommend that you specify handset language country and emergency dialing settings How to Set the Handset Language The handset language setting determines in which language the text on the display is presented 1 In the Settings menu choose System settings 2 Choose Handset language and then select the language in which you want the text to be displayed How to Specify Country Setting...

Page 14: ...Settings menu choose Telephony settings 2 Choose Emergency line and select VoIP Note If you set your emergency line to VoIP Internet call you must check with you ITSP whether they have a service that makes it possible for your call to reach the appropriate emergency call center and for the emergency call center to locate from where you are calling ...

Page 15: ...to decrease the volume Add an entry to contacts Press to enter the main menu and choose Contacts Choose Options and then choose Add contact Call a contact Press to enter the main menu choose Contacts and choose the contact you want to call and then press Mute the microphone During conversation press Mute To deactivate the microphone press Unmute Change the ringer melody Press to enter the main men...

Page 16: ...n Landline call Capitalize letters Press to capitalize letters or write numbers when working in a text editor For a detailed description of all features of the DUALphone see the User Manual on http www dualphone net lan ...

Page 17: ... is out of range of the gateway 1 Move the handset closer to the gateway and turn the handset off and then on again Reset the gateway and place the handset in the charger The display says Searching for Gateway 1 The handset is out of range of the gateway 2 Power is not turned on 1 Move the handset closer to the gateway 2 Turn the power on The POWER indicator on the gateway is not lit 1 Power is no...

Page 18: ...operly Go to www dualphone net lan and then click Configuration For more information see How to Configure the DUALphone in this guide or in the User Manual or contact your Internet Telephony Service Provider 2 Reset the gateway and allow the gateway 2 minutes to login at your Internet Telephony Service Provider 3 Check that your router or modem is working properly Check the IP address by pressing ...

Page 19: ...te that the configured static IP address must agree with the configured Port Forwarding 4 Contact your Internet Telephony Service Provider 5 Contact your broadband provider There is no audio when I make Internet calls 1 The router blocks audio 2 The Internet Telephony Service Provider you signed up with does not support the same audio codec s as are supported by the DUALphone 1 Use port forwarding...

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