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Dual Electronics Corporation

Toll Free: 1-866-382-5476

www.dualav.com  

©2019 Dual Electronics Corp. All rights reserved.

NSA0519-V1

Printed in China

Limited One Year Warranty

This warranty gives you specific legal rights. 
You may also have other rights which vary 
from state to state.

Dual Electronics Corp. warrants this product 
to the original purchaser to be free from 
defects in material and workmanship for a 
period of one year from the date of the original 
purchase.

Dual Electronics Corp. agrees, at our option, 
during the warranty period, to repair any defect 
in material or workmanship or to furnish an 
equal new, renewed or comparable product 
(whichever is deemed necessary) in exchange 
without charges, subject to verification of the 
defect or malfunction and proof of the date of 
purchase. Subsequent replacement products 
are warranted for the balance of the original 
warranty period. 

Who is covered? 

This warranty is extended 

to the original retail purchaser for products 
purchased and used in the U.S.A.

What is covered? 

This warranty covers all 

defects in material and workmanship in 
this product. The following are not covered: 
installation/removal costs, damage resulting 
from accident, misuse, abuse, neglect, product 
modification, improper installation, incorrect 
line voltage, unauthorized repair or failure to 
follow instructions supplied with the product, 
or damage occurring during return shipment 
of the product. 

What to do?

1. Before you call for service, check the 

troubleshooting guide in your owner’s 
manual. A slight adjustment of any custom 
controls may save you a service call.

2. If you require service during the warranty 

period, you must carefully pack the product 
(preferably in the original package) and ship 
it by prepaid transportation with a copy of 
the original receipt from the retailer to an 
authorized service center. 

3. Please describe your problem in writing and 

include your name, a return UPS shipping 
address (P.O. Box not acceptable), and a 
daytime phone number with your shipment.

4. For more information and for the location of 

the nearest authorized service center please 
contact us by one of the following methods:

• Call us toll-free at 1-866-382-5476
• E-mail us at [email protected]

Exclusion of Certain Damages: This warranty 
is exclusive and in lieu of any and all other 
warranties, expressed or implied, including 
without limitation the implied warranties of 
merchantability and fitness for a particular 
purpose and any obligation, liability, right, 
claim or remedy in contract or tort, whether 
or not arising from the company’s negligence, 
actual or imputed. No person or representative 
is authorized to assume for the company any 
other liability in connection with the sale of 
this product. In no event shall the company be 
liable for indirect, incidental or consequential 
damages.

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