Limited One-Year Warranty
This warranty gives you specific legal rights.
You may also have other rights which vary from
state to state.
Namsung America Inc. warrants this product to
the original purchaser to be free from defects
in material and workmanship, under normal
conditions, for a period of one year from the date
of the original purchase.
Namsung America agrees, at our option, during
the warranty period, to repair any defect in
material or workmanship or to furnish an equal
new or renewed product in exchange without
charges, subject to verification of the defect or
malfunction and proof of the date of purchase.
During the One-Year Warranty Period: For One
Year from the date of purchase, your product will
be replaced with a new, renewed or comparable
product (whichever is deemed necessary) if it
becomes defective or inoperative. This is done
without charge to you. Replacement products are
warranted for the balance of the original warranty
period.
Who is covered?
This warranty is extended to the
original retail purchaser for products purchased
and used in the U.S.A., in the 48 contiguous states
ONLY.
What is covered?
This warranty covers all defects
in material and workmanship in this product. The
following are not covered: installation/removal
costs, damage resulting from accident, misuse,
abuse, neglect, product modification, improper
installation, incorrect line voltage, unauthorized
repair or failure to follow instructions supplied
with the product, or damage occurring during
return shipment of the product.
What to do?
1. Before you call for service, check your operating
instruction booklet. A slight adjustment of any
custom controls discussed in your instruction
booklet may save you a service call.
2. If you require service during the warranty
period, you must carefully pack the product
(preferably in the original package) and ship it by
prepaid transportation with proof of the purchase
date from the retailer to the Return Center
address listed below.
3. Please describe your problem in writing
and include your name, a return UPS shipping
address (P.O. Box not acceptable), and a daytime
phone number with your shipment.
4. DUAL will pay the return shipping charges if
the product is returned to an address within the
USA.
Namsung America Inc.
Attn: Returns Center
21318 64th Ave. South
Kent, WA 98032 U.S.A.
Toll Free: 1-866-626-7863
Exclusion of Certain Damages: This warranty
is exclusive and in lieu of any and all other
warranties, expressed or implied, including
without limitation the implied warranties of
merchantability and fitness for a particular
purpose and any obligation, liability, right, claim
or remedy in contract or tort, whether or not
arising from the company’s negligence, actual
or imputed. No person or representative is
authorized to assume for the company any other
liability in connection with the sale of this product.
In no event shall the company be liable for
indirect, incidental or consequential damages.
XNP - SBX SERIES
WARRANTY
Dual Electronics Corporation
21318 64th Avenue South
Kent, WA 98032 U.S.A
©2005 Dual Electronics Corp.
www.dualav.com
EVOK0404-V01
