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Installing the 3G4010

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CONNECT 24 Enrolment Information

Only authorized dealers can enrol a 3G4010 with CONNECT 24. Dealer application forms and additional 
information on the CONNECT 24 Voice Response Unit (VRU) can be found at the CONNECT 24 website 

www.connect24.com

. Please contact CONNECT 24 at the number below for assistance:

USA 1-888-251-7458   CANADA 1-888-955-5583

NOTE: Step 1 should be performed before turning on the 3G4010 unit.
NOTE: Before inserting or removing the SIM card, please ensure the unit is turned off.

STEP 1 - Initialize the 3G4010 with Connect 24
VRU Enrolment

Call the VRU at the toll-free number: 1-866-910-3865. Follow the voice prompts and enter your profile 
number, installer ID number, installer PIN number and SIM number. Ensure that all information is 
available and at hand before calling the VRU. It is recommended that the radio initialization be 
performed at least 24 hours in advance of installation to ensure SIM activation will be complete.

WEB Enrolment

If you have credentials for www.connect24.com, you may also initialize the 3G4010 via the web. Please 
check with your Connect 24 Master Reseller or Connect 24 Customer Service for more details.

STEP 2 - Determine the Best Signal Location

1. Unscrew the four screws securing the front panel to the cabinet. Remove the front panel.
2. Fit the 3G antenna [2]. Ensure the 3G antenna mounting hardware is fastened securely [3].
3. Attach the 3G radio module with the 3G antenna connector. Ensure that the connector is secure.
4. Turn on the 3G4010 and check the signal strength.

4.1 Connect the battery to the RED and BLK battery leads.

4.2 Connect the DC power source to +/- 12V terminals.

5. Allow the unit to power up.

NOTE: The green LEDs will indicate the signal strength. The bottom green LED must be 

ON

 for 

the location to be acceptable. Please refer to the ‘Status LEDs’ section for more information.

6. Power down the 3G4010 by removing the DC power source and battery leads. 

STEP 3 - Connect the 3G4010 

1. Using the cabinet, mark the four screw locations. Drill the anchor screw holes. 

NOTE: Check for cable conduits and water pipes before drilling.

2. Using anchor screws (not provided), mount the cabinet to the wall.
3. Run the cables through the cable entry [13] or through the cabinet knockouts.
4. Complete the connections on the terminal blocks [11]. 

NOTE: Ensure that power and Telco circuit connections are made only after the cabinet has been 
secured to the building or structure, and has been connected to the protective earth ground.  
Descriptions of the terminals can be found in the ‘Connecting the 3G4010’ section.

5. Reattach the front cover [1] securely to the cabinet.      

Connecting the 3G4010

NOTE: Please refer to Figure 2 at the end of this manual for wiring diagram.

(

1) Earth Ground - 

This terminal must be connected to the Mains Earth, in order to comply with the 

Telecommunications Network Safety Standards (Overvoltage Protection Requirements).

TIP (2) / RNG (3) External Telephone Line - 

These terminals must be connected directly to the 

incoming telephone line.

T1 (4) / R1 (5) Internal Telephone Line

 

-

 These terminals must be connected to the TIP and RING of 

the control panel.

COM (6,14) Common

 

-

 This terminal is connected internally to Power Ground.

PGM1 (7), PGM2 (8), PGM3 (9), PGM4 (10) Programmable Open-collector Outputs -

 These 

outputs can be activated by programmed events. Refer to ‘Activating the Outputs’ for details. The 
maximum current sink of each output must not exceed 50mA. 

AUX+ (11) Auxiliary 12V Output -

  +12V Output, 200mA PTC Protected.

NOTE: Electrical current drawn from this terminal is drawn directly from the power supply. This 

Summary of Contents for 3G4010

Page 1: ...CATOR INSTALLATION MANUAL V4 0 WARNING This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manu facturer The en...

Page 2: ...10 4 Status LEDS 5 Operating Principles 6 Simulated Landline Mode 6 Panel Transmission Monitoring PTM 6 Wireless Communications Sequence 6 Inputs 6 Outputs 7 Activating the Outputs 7 Swinger Shutdown...

Page 3: ...user to Not attempt to service this product Opening or removing covers may expose the user to dangerous voltages or other risks Any servicing shall be referred to trained service persons only Use aut...

Page 4: ...upply rated for the application external power limited source NOTE The power supply must be Class 2 Power Limited For residential applications a suitable power adap tor is model DSC ADP1310 NAU for US...

Page 5: ...ircuit boards Maintain at least 1 25 4mm separation A minimum 1 4 6 4mm of separation must be maintained at all points between Power Limited wiring and all other non Power Limited wiring Route wires a...

Page 6: ...d as a sole means of communication supervision window of 200s required at monitoring station or as a back up when used in conjunction with a POTS line dialer The 3G4010 shall be powered from any compa...

Page 7: ...OTE The green LEDs will indicate the signal strength The bottom green LED must be ON for the location to be acceptable Please refer to the Status LEDs section for more information 6 Power down the 3G4...

Page 8: ...ED This LED is normally Off but it will flash in the event of a trouble This LED will switch on within three minutes in the event of wireless Module 16 trouble or when the wireless Network is unavaila...

Page 9: ...ction sequence before switching The 3G4010 performs this sequence on any phone number that is detected on the line Specific central station phone numbers can be programmed into the 3G4010 if desired U...

Page 10: ...he 3G4010 must be set as Active High NOTE Once an output has been activated automatically it will not restore its state until all the causes of activation are cleared Contact ID Events Description Eve...

Page 11: ...panel or DC transformer to DC input backup battery if CON5 OFF Wiring Backup Incoming line to RING TIP on 3G4010 R 1 T 1 of 3G4010 to RING TIP of control panel R 1 T 1 of control panel to house phone...

Page 12: ...means Trouble Status Trouble Status Troubleshooting Steps One Flash 3G4010 Low Battery Measure the battery under load and verify it is charged to at least 12 5 VDC If not wait at least 1 hour for the...

Page 13: ...ion to verify that the 3G4010 programming is correct port IP address DNIS Contact your central station to verify they are not experiencing any receiver issues Seven Flashes DC Supply Trouble Ensure th...

Page 14: ...control panel has the correct account num ber programmed Verify the reporting codes are programmed or the auto Contact ID option is enabled Ensure the control panel communicator is enabled Connect a h...

Page 15: ...he lights will continue to flash in this sequence until the battery is charged above 12 4VDC Swinger Shutdown for Telephone Line Monitor TLM transmissions for backup units If the 3G4010 is configured...

Page 16: ...ections are correct before turning on Connect relay contacts to a zone input on the alarm control panel for 3G4010 troubles supervision 24hr type zone Optional use of PGM output See Programming WARNIN...

Page 17: ...tor NOTES 1 Program the Zone Point as Supervisory type with keypad only annunciation when in Alarm Do NOT use a point that is normally used for 2 Wire Smoke detectors 2 The power Supervision relay RM...

Page 18: ...Control Unit Outputs Fire Supervisory Trouble DSC Subscribers Unit Fire Zone Inputs TIP TIP RING PGM1 DSC Keypad LCD4501 PK55XX 3G Wireless Transmitter 3G4010 T1 R1 TIP RING Zone Input PGM4 AUX Power...

Page 19: ...TIP RING PGM1 DSC Keypad LCD4501 PK55XX 3G Wireless Transmitter 3G4010 T1 R1 PGM1 TIP RING Zone Input PGM4 AUX Power 12V 700mA RM1C ULC Relay PC5003C PC4050CR cabinet 3G HSPA 2G GPRS PSTN AC Input AC...

Page 20: ...eless Network Supervision Relay Redundant Fire Alarm Transmission NOTE Use EOL resistor in series with N O contacts of the relay connected to PGM4 3 2 DC IN AUX 2 3 1 COM 4 1 COM T1 R1 TIP RING 4 PGM...

Page 21: ...ork Supervision Relay Phone Line Supervision Relay and Redundant Fire Alarm Transmission NOTE Use EOL resistor in series with N O contacts of the relay connected to PGM4 5 6 KOhm 5 6 KOhm Wireless Net...

Page 22: ...ees to the terms of this EULA If the SOFTWARE PRODUCT is an upgrade any transfer must also include all prior versions of the SOFTWARE PRODUCT f Termination Without prejudice to any other rights DSC ma...

Page 23: ...AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label Incidence of Harm If this equipment 3G401...

Page 24: ...d damage from improper maintenance damage arising out of any other abuse mishandling or improper application of the products Items Not Covered by Warranty In addition to the items which void the Warra...

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