1.
Problem:
Smoke puffs from furnace
Solution:
Open bypass damper before opening door.
Check chimney draft. Check for blocked chimney or flue pipe. Use mirror to check chimney clearance.
Check ash pit – if it is too full, empty.
Make sure furnace room is not too airtight.
Make sure all of chimney mortar connections are airtight,
Check ash drawer. Make sure it’s airtight.
Check chimney for possible down-draft caused by taller surrounding trees or objects. Correct with proper
chimney vent cap.
Check the possibility of a cold chimney forcing cool gases backward. Remedied by properly insulating
chimney with non-combustible liner – non combustible insulation.
Fuel may be too green.
Make sure no other fuel burning devices are connected to the chimney impairing the draft.
Check chimney draft, it should be .06 inches of water column. This service is provided by a certified
chimney sweep.
Remove parts on right side of furnace and clean heat exchange area if necessary.
If bottom door is open it can create more draft than what chimney can handle. Therefore it can smoke out
air wash or out the fire door when open.
2.
Problem:
Inadequate heat being delivered to your home.
Solution:
Check home insulation – is it adequate?
Install hood on top of furnace to first floor.
If furnace room is warm but your home isn’t, put vents in floor to circulate heat.
Is furnace the recommended BTU size for your home?
If you have a Bimetal Regulator set at high and furnace does not heat properly, shorten chain one or
more notches. Do not exceed 600 degrees on top of furnace. Overheating will damage furnace.
3.
Problem:
Excess smoke or flames coming out door when refueling
Solution:
Bypass baffle should be open before opening fire door.
Wait 15 seconds and open door SLOWLY – then refuel.
Check length of flue pipe to chimney. Your unit should be within six (6) feet of your chimney.
Make sure chimney cap is not too close to the top of the chimney.
Check chimney draft – make sure chimney flue pipe is clean and chimney is of adequate height.
4.
Problem:
Odor from first fire
Solution:
The odor from new steel should disappear in a few hours if burning hot.
If the odor remains, call your dealer immediately. A bad weld can cause a fume leak.
5.
Problem:
Excessive Creosote
Solution:
Make sure your unit is serviced by its own proper chimney
Check length of flue pipe and its connections. Maximum length of 6 feet horizontal run and 2 elbows.
Make sure you are burning the smallest, hottest fire to adequately heat your home.
Also see Solutions to Problem One.
Trouble Shooting
11
Manual for EnergyMAX 2017.qxp_Manual for EnergyMAX 7/3/17 9:14 AM Page 11