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27 EN
Troubleshooting
If the device is not working properly, please check whether you
are able to rectify the problem yourself
fi
rst. Otherwise contact
customer service. Do not attempt to repair a defective device
yourself!
Problem
Potential cause/solution
The device is not working.
• Has the mains plug been
correctly inserted in the
socket? Correct the position
of the mains plug.
• Is the socket defective? Try
another socket.
• Check the fuse for your
mains connection.
Odour development
• The
fi
rst time you use the
device: An odour often devel-
ops when using new devices
for the
fi
rst time. The odour
should disappear once you
have used the device a few
times.
Production of steam
• If used on towel-dried hair:
This refers to moisture that
is evaporating from your hair.
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21.05.2015 12:26:05
21.05.2015 12:26:05