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19
EN
Cleaning the UV-C Lamp
PLEASE NOTE!
■
CAUTION – Danger of Burns!
The UV-C lamp will become hot during use. Allow the
UV-C lamp to cool suf
fi
ciently after using the device.
1. Undo the two screws on the cover (
11
) of the UV-C lamp (
10
) and take off the cover.
2. Wipe down the UV-C lamp with a dry duster.
Notice:
Make sure that you do not touch
the UV-C lamp with your
fi
ngers!
3. Place the cover back on and
fi
x it in place with the two screws.
Troubleshooting
If the device does not work properly,
fi
rst check whether you are able to rectify the prob-
lem yourself. If the problem cannot be solved with the steps that are listed, contact the
customer service department.
Do not attempt to repair a defective electrical device yourself!
Problem
Possible cause / solution / tips
The device
generates no
suction.
• Is the mains plug inserted in the socket correctly? Correct the
fi
t of the mains plug.
• Is the plug socket defective? Try another socket.
• Check the fuse of the mains connection.
• Is the device switched on? Press the On / Off switch (
1
).
Low suction
force.
• Is the dust container (
5
) too full? Empty the dust container.
• Are one or both
fi
lters heavily clogged up? Clean the
fi
lter(s).
• Is the suction opening (
13
) blocked? Switch off the device, pull
the mains plug out of the plug socket and remove the blockage.
The UV-C
lamp (
10
) does
not light up.
• The automatic switch-off function of the UV-C lamp has been
activated. Check the safety switches (see the “Safety Devices”
chapter).
• The automatic switch-off function has not been activated. The
UV-C lamp or the device is defective. Contact our customer
service department.
The vibration
head (
9
) does
not vibrate.
• Has the vibrating function been switched on? Press the vibra-
tion button (
14
).
During vacuum
cleaning, an un-
pleasant smell
is detected.
• Is the device being used for the
fi
rst time? A smell often
develops when new devices are
fi
rst used. The smell should
disappear once the device has been used several times.
• Has the device already been used frequently? The device is
defective. Switch off the device, pull the mains plug out of the
plug socket and contact the customer service department.