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21
EN
Troubleshooting
If the device does not work properly,
fi
rst check whether you are able to rectify the prob-
lem yourself. Otherwise contact our customer service department.
Do not attempt to repair a defective electrical device yourself!
Problem
Possible cause/solution
The device does not
work. / Low suction force.
• Is the battery empty / too weak? Charge up the battery.
Water runs along the
surface.
• The cleaning attachment (
5
) is being held at an angle
so that the dirty water cannot be sucked up.
• Too much pressure is being exerted on the cleaning at-
tachment (
5
).
Streaks when clean-
ing windows or other
smooth surfaces.
• Is the scraper lip (
20
) dirty? Clean the scraper lip (
20
).
• Is the scraper lip (
20
) worn?
–
Turn over the scraper lip (
20
): Pull the scraper lip (
20
)
sideways out of its holder, moisten the rounded edge
with water or cleaning agent and slide back into the
holder the other way round.
–
If after turning the scraper lip (
20
) over both edges
are worn, a new scraper lip (
20
) is required.
• Check the metering of the cleaning agent.
• If the cleaning cloth (
1
) is very dirty, take it off and rinse
it out under running water. Then reattach it to the device
and carry on cleaning.
The battery is not
charging up. The charge
control lamp (
10
) does
not light up when the
device is connected to
the mains power.
• Is the mains adapter (
3
) plugged correctly into the plug
socket and is the barrel connector plugged correctly
into the connecting socket (
11
)?
• Is the plug socket defective? Try another plug socket.
• Check the fuse of the mains connection.
Disposal
The packaging material is recyclable. Dispose of the packaging in an environ-
mentally friendly manner and take it to a recycling centre.
Dispose of the device in an environmentally friendly manner. It should not be
disposed of in the normal domestic waste. Dispose of it at a recycling centre for
used electrical and electronic devices. More information is available from your
local authorities
.
The rechargeable battery must be removed prior to disposal of the device and
disposed of separately from the device. To protect the environment, non-re-
chargeable and rechargeable batteries may not be disposed of with normal
household waste, but must be taken to suitable collection points. Note the rele-
vant statutory regulations governing the disposal of batteries!