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Ambassador Electric Scooter  

Page 1 of 16 

Owner’s Handbook (Code: Ambassador_IFU) 

QUICK REFERENCE GUIDE 

 

Problem: Scooter will not switch on 
Symptoms: 
Batteries not connected 
Circuit breaker has tripped 

Remedy: 
Check batteries connected 
Push circuit breaker to reset 

 

Problem: Scooter will switch on but will not run 
Symptoms: 
Flat batteries 
Charger plugged in 
Motor in freewheel mode 

Remedy: 
Recharge battery 
Unplug charger from scooter 
Push down freewheel lever 

 

Problem: Scooter appears slow 
Symptoms: 
Flat batteries 
Speed setting slow 

Remedy: 
Recharge battery 
Turn up speed dial 

 

Problem: Seat moves whilst in use 
Symptoms: 
Seat not locked in position 

Remedy: 
Slowly rotate the seat until it 
drops in place and is secure. 

 

Problem: Tiller appears loose or will not swivel freely 
Symptoms: 
Tiller adjustment knob loose 
 
Tiller Lock Applied 

Remedy: 
Tighten tiller adjustment 
knob 
Release Tiller Lock 

 

Problem: Horn sounds involuntarily / automatically 
Symptoms: 
The scooter has diagnosed a 
fault 

Remedy: 
Ensure the wigwag paddle is 
released and switch the 
scooter off and on. 
Recharge batteries if error 
persists. 

 
If the scooter has diagnosed a fault the speed display 
will flash and the horn will beep in sequence. If this 
occurs, count the number of flashes and refer to the 
table below. 

1.

 

Low Battery. Charge batteries as soon as possible. 

2.

 

Low Battery Voltage. As above 

3.

 

High Battery Voltage.  Remove charger if plugged 
into the scooter. 

4.

 

Current Time-Out. The scooter has drawn too much 
power for too long. Switch off and restart after 5 
minutes. 

5.

 

Brake Fault. Check the freewheel lever is in the 
DRIVE position 

6.

 

Wigwag Paddle. Release paddle, switch off the 
scooter and restart without pressing the paddle. 

If any other errors are shown contact your dealer. 

CONTENTS

 

 
1.

 

PREFACE 

2.

 

SAFETY NOTICE 

2.1

 

Before Driving 

2.2

 

Whilst Driving 

2.3

 

Labelling 

2.4

 

Electromagnetic Interference 

3.   PARTS INTRODUCTION 

4.   OPERATION  

 

4.1 Control Panel 

 

4.2 How to Operate Your Scooter 

5.   DRIVING ON THE ROAD 

15 

6.   BATTERY CHARGING AND CARE 

16 

7.   INSPECTION AND MAINTENANCE 

19 

 

7.1 Checks 

 

7.2 Service Record 

 

7.3 Battery Pack and Tyres 

 

7.4 Cleaning 

 

7.5 Storage 

 

7.6 Moving About 

8.   TROUBLESHOOTING 

24 

9.  SPECIFICATION 

25 

10.  WARRANTY 

26 

11. APPENDIX: SERVICE RECORD 

 

Summary of Contents for Ambassador

Page 1: ...ng with family and friends Our goal is to develop a range that will provide individuals with a chance to enjoy every day life Dri e Medical Design Manufacturing NY 1 050 v 1 Drive Medical Ltd HX5 9JP Drive Medical G bH Co KG D 88316 Isny m Part N AMB SSADOR_IFU Iss Apr 13 o A I lustrations ph tographs and specifications l o ay be subjec to change m t S U K U DE Ambassador Scooter Owner s Handbook ...

Page 2: ...igwag paddle is released and switch the scooter off and on Recharge batteries if error persists If the scooter has diagnosed a fault the speed display will flash and the horn will beep in sequence If this occurs count the number of flashes and refer to the table below 1 Low Battery Charge batteries as soon as possible 2 Low Battery Voltage As above 3 High Battery Voltage Remove charger if plugged ...

Page 3: ... before driving The scooter may only be driven on the pavement or pedestrian areas at speeds up to 4mph 6 4kph Use the High Low button on the lower setting to ensure you do not exceed this speed The scooter may be driven on single carriage roads with the button set to High This will allow speeds up to 8mph 12 8kph Be aware of traffic and other road users when crossing or using roads Never ride on ...

Page 4: ...circumstances should the scooter be used as a seat in a motor vehicle e g cars buses trains etc Gradients and Drops Do not drive on roads with large drops or potholes Such drops or potholes may cause damage and or injury Do not cross wide water gutters where there is a risk of getting the wheels stuck Always use a low speed setting when ascending or descending a gradient Do not drive on gradients ...

Page 5: ... ensure that they are cigarette resistant All covers have been tested to ensure that they are match resistant Further details are available From your retailer Located on seat WARNING Do not push both RH LH side of the speed control lever simultaneously This might leave you unable to control your scooter Located on top of tiller Electromagnetic Interference Scooters may be susceptible to electromag...

Page 6: ...he scooter release the wigwag paddle and the electromagnetic brake will apply automatically Warning Do not push both left and right hand sides of the wigwag simultaneously You will not be able to control the scooter Braking The electromagnetic brake will stop the scooter when the wigwag paddle is released The brake is also automatically applied when the scooter is switched off In the event of an e...

Page 7: ... drive then this indicates low battery power and the batteries should be recharged immediately If the battery gauge flashes and the scooter will not drive the LED will flash a number of times then pause Count the number of flashes to determine the problem and refer to the troubleshooting guide Contact your dealer if the error persists after following the recommendations in the troubleshooting guid...

Page 8: ... the circuit breaker push the button in and the scooter should operate as normal The circuit breaker is located on the left hand side of the rear of the frame behind the back bumper Freewheel Lever The freewheel levers allows the automatic brake to be disengaged so the scooter can be manually pushed and or manoeuvred When in freewheel mode the brakes are not applied so it should not be used when 1...

Page 9: ...fe around you before you drive on the street or road Engage the low speed setting if you are driving on the pavement or indoors Attention 1 Do not push both sides of the wigwag paddle simultaneously This may leave you unable to control your scooter and could cause damage or injury 2 Do not switch the ignition off while driving as this will lead to an emergency stop and possible risk of damage or i...

Page 10: ...ed WARNING Keep away from flammable objects while charging as it may lead to fire or battery explosion Do not smoke while charging as the battery may release hydrogen gas Always charge the batteries in a well ventilated environment which is not in direct sunlight Do not charge in surroundings where it is humid wet or damp Do not handle the charger scooter or mains socket with wet hands as this cou...

Page 11: ... battery and pull the battery out A B C Cleaning the Battery If the batteries are contaminated by water battery acid dust or other substances they will discharge quickly The batteries supplied with the scooter are sealed and as such are maintenance free with no risk of battery leakage Please follow the steps below to clean the battery 1 Remove the batteries following the procedure above 2 Clean th...

Page 12: ...arpet fibres Visually inspect the tyre tread If less than 1mm 1 32 please have your tyres replaced by your local dealer All upholstery can be washed with warm water and mild soap Occasionally check the seat and back for sagging cuts and tears Replace if necessary Do not store your scooter in damp or humid conditions as this will lead to mildew and rapid deterioration of the upholstery parts All mo...

Page 13: ...re of 26 psi 1 8bar The tyre pressure should be periodically checked 7 4 Cleaning The scooter should be cleaned periodically especially if you tend to drive on sand gravel or in other adverse environments Use a soft wrung dry cloth to keep your scooter clean and dust free Use a damp cloth and mild detergent to clean the scooter Warning Do not use a hose pipe or splash water directly on to the scoo...

Page 14: ...h Battery Voltage Remove charger if plugged into the scooter 4 Current Time Out The scooter has drawn too much power for too long Switch switch off and restart after 5 minutes 5 Brake Fault Check the freewheel lever is in the DRIVE position 6 Wigwag Paddle Release paddle switch off the scooter and restart without pressing the paddle If any other errors are shown contact your dealer 9 SPECIFICATION...

Page 15: ...he balance of the warranty period on the scooter 5 Consumable items supplied will not generally be covered during the normal warranty period unless such items require repair or replacement clearly as a direct result of a manufacturing or material defect Such items include among others upholstery tyres and batteries 6 The above warranty conditions apply to brand new scooters purchased at the full r...

Page 16: ... On off switch Seat Control Lever Back Braking Armrests Recharge point Electrics Batteries Connections condition Levels Lights Connections Test run Discharge test Forwards Wheels and Tyres Reverse Wear Emergency stop Pressure Left turn Bearings Right turn Wheel nuts Slope test Motors Over obstacles Wiring List Items repaired Noise Connections Brake Brushes Chassis Condition Steering ...

Page 17: ...Ambassador Electric Scooter Page 16 of 16 Owner s Handbook Code Ambassador_IFU NOTES ...

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