24
8. TROUBLE SHOOTING AND SPECIFICATION
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TROUBLE SHOOTING
Symptom
Probable cause
Solution
Limited driving distance
♦
Batteries not fully charged.
♦
Batteries weak won’t hold charge.
♦
Charge batteries overnight or ensure 10 hours
of charge between uses. Make sure setting on
charger is correct.
♦
Replace batteries
Batteries not charging.
♦
Charger not working
♦
Battery connections loose.
♦
No current at wall outlet.
♦
Bad connection on charger, charger
cable, plug or internal wiring
problem.
♦
Bad batteries
♦
Replace charger.
♦
Check all connections. Secure connections.
♦
Switch to another wall outlet.
♦
Replace charger or internal repairs required.
Contact dealer.
♦
Replace batteries
Batteries draw excessive
current when charging.
♦
Battery failure.
♦
Replace batteries
Charge indicator shows
low charge
Level immediately after
charging.
♦
Batteries weak won’t hold charge.
♦
Electrical malfunction.
♦
Charger not operating.
♦
Replace battery
♦
Contact dealer
♦
Replace charger
Battery indicator flashes
the charge level is
low-too soon after being
recharged.
♦
Have charger checked.
♦
Weak batteries.
♦
Service or replace charger.
Contact dealer
♦
Replace batteries
Wheel chair will not
drive
♦
Motor release levers disengaged.
♦
Battery require charging.
♦
Charger plugged in.
♦
Circuit breaker tripped.
♦
Engage motor release levers.
♦
Charge batteries. Make sure setting on charger
is correct.
♦
Unplug charger from wall outlet.
♦
Reset breaker. If breaker trips again, it may
indicate need for internal repairs.
♦
Contact dealer.
Motor “chatter” or runs
irregularly.
♦
Electrical malfunction.
♦
Contact dealer
Joystick erratic or does
not respond as resired.
♦
Electrical malfunction.
♦
Controller programmed improperly.
♦
Contact dealer
♦
Contact dealer
Only one (1) rear wheel
turns.
♦
Electrical malfunction.
♦
One (1) motor release lever is engaged.
♦
Contact dealer
♦
Disengage motor release lever.
Wheelchair does not
respond to commands.
Power indicator off even
after recharging.
♦
Poor battery terminal connection.
♦
Electrical malfunction.
♦
Clean terminals.
♦
Contact dealer
