Drive Medical Comfort touch RTL2017CTL Manual Download Page 1

Heated Lumbar Support

COMFORT TOUCH™ Cushions by Drive™ are designed to help 
satisfy your therapeutic needs while immersing you in comfort with an 
ergonomic design, high-quality foam and luxurious look and feel. 

Beneficial Uses

The Comfort Touch Heated Lumbar Support cushion delivers postural 
support while providing heated therapy to target areas of pain and tension 
in the lower back. The super soft luxurious cover enhances relaxation 
whether you’re at home or at the office. 

How to Use

Remove the Comfort Touch Heated Lumbar Support cushion from the 
retail box and check for any damage on velour cover, cushion, heating 
pad, control and cord. If the product is defective, contact Drive Customer 
Service 888-546-4998.

When ready to use check to make sure the heating pad is lying flat inside 
the cover and not folded as this can cause partial overheating.  Secure 
the cushion to any chair using the strap on the back of the cushion. 
Plug into an outlet that is an AC 110V. Push the control button to the 
ON position; the indicator light will turn on and the lumbar cushion will 
begin heating. When not in use, push the control to the OFF position and 
unplug the cord. When storing product follow storage guidelines below. 
Product is intended for indoor use only.

***CAUTION & WARNINGS***

1.   During consistent heating, if there are any feelings of discomfort or 

too much heat, push the control to the OFF position immediately and 
discontinue use.

2.   If numbness or burning occurs, discontinue use and consult your 

physician immediately.

3.   Refrain from using the cushion with heat therapy on any area that 

has been injured for at least 48 hours.

4.   Do not allow children to use the product unsupervised.
5.  Keep away from pets.
6.   Never use heating pad without the Lumbar Cushion and cover.
7.   Do not use in places with flammable vapors or gasses, high oxygen 

concentrations or other oxidizers. There is an increased risk of 
explosion if used in the presence of flammable anesthetic.

8.   Intended for indoor use attached to an electrical source.

Electrical Precautions

Keep connections dry. Always keep the electrical components away 
from water. If the electrical components fall into water when plugged in, 
DO NOT touch any wet part of the product. Unplug only at dry electrical 
connections. 
• 

 Do not handle the electrical cord with wet hands.

• 

Connect to an 110V AC outlet only.

• 

Unplug product when not in use.

• 

Never leave unattended when plugged in.

• 

 Do not operate — or unplug immediately — if plug, or cord, is 
damaged.

• 

 Keep the cord and product away from heated surfaces.

Contraindications 

• 

 Consult your physician before using if you have a heat-related injury 
or adverse reactions to heat.

• 

 Monitor your skin condition during therapy every 20 minutes; special 
care monitoring must be provided when using with children or those 
with adverse reactions to heat. 

• 

 Consult with your physician before use if you are experiencing 
wound healing problems, or have had multiple surgical procedures.

Drive’s Comfort Touch Heated Lumbar Support cushion is intended to 
provide postural support and heat therapy for targeted lower back muscle 
pain and tension. 

Seek medical attention immediately if symptoms 

persist or condition worsens.

Storage Instructions

Allow the Comfort Touch Heated Lumbar Support cushion to cool down 
before storing away; ensure storage space is at room temperature. Do 
not stack other articles on top of the cushion as this may damage or 
distort the product. Never expose the cushion to chemical repellents while 
in storage, as this could accelerate deterioration of the cord. 

Care and Cleaning Instructions 

Cover: Unplug cushion. Unzip velour cover and open hook and loop 
fastener side panel. Remove the heating pad component fully from the 
cushion by pulling the cord and control unit through the side panel and 
out from the cover. Next remove the cushion by folding in half and pulling 
out from the cover. Wash the cover on a cold gentle cycle with mild soap 
as needed. Do not bleach. Do not wash with other articles. Tumble dry on 
low heat or hang to air dry.

Foam and Heating Pad: If the foam or heating pad has any odor or 
stains, surface clean it with a moist cloth and lay flat to air out until 
completely dry. No industrial solvents should be used at any time. Any 
lingering odor will dissipate over time. Never put foam or heating element 
in the washer or dryer. Never iron or air dry in the sun, as this may lead to 
deterioration of the heating wire and cause risk for potential danger.  

*Note- foam is a porous material. Small holes seen on the foam 

itself are not a defect in the product but rather the texture and 
composition of foam.

To Reassemble Lumbar Cushion: Insert folded foam into cover and 
position in place first. Using plug end, insert plug through cover opening 
and then through hook and loop fastener side panel. Pull the cord all the 

Rev1.04.11.17

# RTL2017CTL

Heated Lumbar Support
Soporte lumbar térmico
Support lombaire chauffé

Drive DeVilbiss Healthcare  

99 Seaview Blvd.  

Port Washington, NY 11050 

1-877-224-0946  

www.drivemedical.com

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