dreo DR-KAF001, User Manual

Page: 12 / 13

17 18
Problem Possible Solution
The air fryer will not turn on.
Make sure the air fryer is plugged in.
Push the basket securely into the air fryer.
Foods are not completely
cooked.
The basket is overfilled. Divide the food into smaller
batches.
Increase cooking temperature or time.
Foods are cooked unevenly.
Ingredients that are stacked on top of each other or
close to each other need to be shaken during cooking.
The non-stick plate should be placed in the basket.
Foods are not crispy after
air frying. Spraying or brushing a small amount of oil on foods
can increase crispiness (see page 14).
Temperature won’t go any
higher. Each cooking function and preset menu have their
max temperature. Please refer to page 11-12.
White smoke is coming out
of the air fryer.
The air fryer may produce some white smoke when you
use it for the first time. This is normal.
Make sure the basket and the non-stick plate is
cleaned properly and not greasy.
Frying greasy foods will cause oil to leak into the basket.
This oil will produce white smoke. This is normal and
should not affect cooking.
Problem Possible Solution
Dark smoke is coming out
of the air fryer. Immediately unplug your air fryer. Food is burning. Wait
for smoke to clear before pulling the basket out.
How do I pause or stop the
cooking?
Remove the basket from the unit to pause the cooking
and place it back to resume, OR press
START/PAUSE
to pause.
Is the basket safe to put on
my countertop? Use caution when handling, and place on heat-safe
surfaces only.
The display shows error
code “
E1 ”.
There is an open circuit in the temperature sensor.
Contact Customer Support.
The display shows error
code “
E2 ”.
There is a short circuit in the temperature sensor.
Contact Customer Support.
The display shows error
code “
E3 ”.
Overheat protection has been triggered. Please let it
cool down before turning it on again.
Troubleshooting Troubleshooting
Troubleshooting Troubleshooting
If your problem is not listed or still persists, contact our Customer Support at
support@dreo.com.