2. Alarm Icon
Camera is not added or camera and monitor are disconnected
Sound Alarm
Temperature Alarm
FAQ
Q:
Cannot connect the camera.
A:
1. Please ensure the camera is being charged.
2. Please ensure the camera and monitor are within 900 feet (at open area).
Q:
The video is not clear.
A:
Please move the camera closer to the monitor.
Q:
The baby monitor has some noise.
A:
The camera and tablet may be too close. Move them further apart.
Q:
Can I use the 220V?
A:
The working voltage of this baby monitor is 110-240V
Q:
How long this monitor can standby?
A:
After fully charged, the monitor can standy about 4 hours.
Q:
Can I hear my baby’s voice when turn off the screen?
A:
Yes, please turn on the “Sound Detection” function and press to turn off the screen,
then you will hear your baby’s voice and alarm once any abnormal sound or noise
happened.
Q:
The rechargeable battery will not charge or no charge light?
A:
1. The USB Output Adapter may not be properly connected.
2. Battery pack may not be properly connected inside the battery compartment.
Reconnect the wire tab of battery.
3. Try using the other USB Power Cable included.
Q:
Why is the video in black and white?
A:
The Night Vision mode may be activated. The image of Night Vision is in black and
white. Move the camera to a brighter area.
For any inquires, issues or comments concerning our products, please send E-mail to the
address below, and we will respond as soon as possible.
Warranty: 12-month limited warranty.
Tel: 1-888-811-1140, 9am-5pm EST, Monday-Friday (except holidays)
E-mail: [email protected]
Official website: www.dragontouch.com
CUSTOMER SERVICE
17
18
English
Note:
A sound/temperature alarm can be temporarily turned off by pressing any botton
on the monitor.
