Problem
Cause
Solution
Troubleshooting
When the product fails, please check if the product has any of the following symptoms before
sending it for repair. Do not disassemble and repair without permission.
Blades won’t turn
Running stops suddenly
Install blades and g
uard
properly as
described on page 11 [Assembly of
blades • grilles]
• The blades are not properly
installed
• The blades are stuck by the g
uard
Refer to page 4 and reinstall fan •
middle tube • base properly
• The fan • middle tube • base are not
properly
installed
Plug
AC adapter
into the DC
port
(page 5)
•
AC adapter
falls off the DC
port
Reinsert the power plug (page 5)
• Power plug falls off the
socket
The Power button on the unit or the
remote control is pressed by mistake
• There is no operation in 12 hours
and the auto-off function is activat-
ed (pages 7 & 8)
Air volume light band or
indicators are dark
Cancel dimmer mode (page 7)
• Dimmer mode is set
Tighten the
knob
as described on
page 11 [Assembly of blades • grilles]
• Blade
knob
is loose;
Loud noise during running
The swing angle is greater than
set or normal operation starts
after a certain period when the
swing button is pressed
Fans not used for long term should be carefully inspected.
Is there any such situation?
• Power cord, plug or AC adapter heats up abnormally.
Please cut off the power, unplug the
power cord and
contact
the
dealer
or
Shun Hing Electric Service Center
Ltd
.
• The power is connected and disconnected repeatedly
• Burning smell
• Other abnormalities • failures
Install blades and g
uard
properly as
described on page 11 [Assembly of
blades • grilles]
• The blades are installed properly
• The blades are stuck by the g
uard
• The g
uard
isn’t installed properly
Please wait for the swing to resume
normal
• This is not a failure
• The tube first turns to the left for 45°
from the stop position and looks for
the center
Remote operation invalid
Replace the battery (page 5)
• The battery voltage is low.
Install the battery properly (page 5)
• The battery is loaded incorrectly
Point at the receiver
Operate in effective range (page 5)
• The remote control doesn’t point at
the receiver
• Too far away from the receiver
12
