TROUBLESHOOTING
Issue
Reason
Solution
There was no sound
on the keyboard.
1. Volume controller set at
minimum position.
2. Headphones or plug converters
insert headphone jack.
3. The power supply is not
connected, or the piano is off.
1. Turn the volume to the right maximum
volume.
2. Remove the original connector from the
headphone jack.
3. Turn on the power supply and press the
boot button.
The pedals don't work.
1. Connecting line jack of the
pedal is not plugged into the
piano.
2. Pedal plug loose.
1. Plug the pedal cord into the piano socket.
2. Check to confirm whether the plug at one
end of the pedal connection is loose or
not, and then tighten it.
When the piano power
is turned on or off there
is a murmuring sound.
Normal phenomenon
This is a normal phenomenon, indicating
that the current enters the machine at this
time.
The piano is noisy when
using a mobile phone.
Radio interference
The use of mobile phones in the vicinity of
the piano produces radiation. To avoid this
situation, you can turn off the mobile phone
or use it away from the piano.
Abnormal tone or rhythm. Power shortage
Power shortage. Check power stability.
It seems that all tones
are pronounced or that
the pronunciation
seems to be cut off.
Normal phenomenon
The maximum number of simultaneous
sounds on this instrument is 128 notes. If
the dual tone mode is in use and the
accompaniment or music is playing, some
notes or sounds in the accompaniment or
music will be default.
Under the same timbre,
the quality of a note is
different from that of a
note.
Normal phenomenon
This is a normal phenomenon. This
machine adopts AWM sound source mode.
This kind of sound source is sampled and
recorded in the whole keyboard area, so
the quality of the two notes is slightly
different.
Connecting computer
and not recognized.
USB plug loose
No need to install extra drives. If the piano
isn’t recognized by the computer, please
check if the USB cords are connected
securely or try to connect other USB
sockets of the computer.
FCC STATEMENT
Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits setforth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
12
