EN
Troubleshooting
SMP301-11
14
10
Troubleshooting
Please contact the manufacturer’s branch in your country (see the back of the instruc-
tion manual for the addresses) or your retailer if the function cannot be restored by
switching on the fuses or replacing the plug-in fuse.
11
Warranty
The statutory warranty period applies. If the product is defective, please contact the
manufacturer's branch in your country (see back page) or your retailer.
For repair and warranty processing, please include the following documents when
you send in the device:
•
A copy of the receipt with purchasing date
•
A reason for the claim or description of the fault
Fault
Cause
Repair
Output is not
supplied.
The plug-in fuse of the output is defec-
tive. The red LED (fig.
1, page 4) is
lit.
Replace the plug-in fuse with a
plug-in fuse of equivalent value.
The switch-mode power supply has
switched off as a result of the surge
protector. The red LED (fig.
page 4) is lit.
The surge protector resets auto-
matically as soon as the voltage
returns to a permissible value.
Otherwise, contact customer
service.
The switch-mode power supply is
managed via the CI-bus and the
output is deactivated.
Switch the switch-mode power
supply on using the connected
control unit or change the
switching mode (chapter
“Changing switching mode” on
page 11).
The switch-mode power supply is
managed via an external switching
voltage and the output is deactivated.
SMP301-11--IOM-7s.book Seite 14 Donnerstag, 21. November 2019 4:58 16
