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Manual Refrigerator Troubleshooting

Troubleshooting Table

Operational Issue

Potential Reason

Page

The refrigerator does not operate in AC or DC 

mode.

The AC or DC switch is in the off position.

11

The AC or DC voltage is too low or absent.

13

The wiring is faulty, has shorted, or is mis-wired.

8

The heating element is defective.

10

The refrigerator does not operate in gas 

mode.

The knob on the gas valve is set to the off position.

10

The gas pressure is too low or absent.

13

The altitude is affecting the operation of the refrigerator in gas mode.

14

The gas valve is defective.

10

The burner is blocked.

8

The piezo is not generating a spark.

11

The electrode is out of alignment or is defective.

9

The thermocouple is defective.

11

The refrigerator does not get cold enough in 

AC mode but does in DC or gas mode.

The thermostat is not operating within the proper temperature range.

11

The refrigerator does not get cold enough in 

gas mode but does in AC or DC mode.

The flue baffle is out of place or damaged.

10 

The burner is blocked.

8

The temperature level set by the knob on the gas valve is too low for 

the ambient temperature.

10 

The refrigerator does not get cold enough in 

any operating mode.

Improper installation caused an imbalance in the airflow around the 

refrigerator. 

13

The refrigerator level is not within tolerance.

13

The ventilation fan/fan switch is defective.

12

The ambient temperature is preventing the proper functioning of the 

refrigerator.

14

The door is warped.

9

The door gasket is cracked, warped, or has a gap.

9

The cooling unit is defective.

9

The fresh food compartment freezes.

The thermostat is set too cold.

11 

The temperature level set by the knob on the gas valve is too high for 

the ambient temperature.

10 

The thermostat is not operating within the proper temperature range.

11

Frost builds up rapidly.

The door has been open too often or too long.

9

Food was placed in the refrigerator while it was still warm.

N/A

The thermostat is not operating within the proper temperature range.

11

High humidity in the environment is causing frost buildup.

14

The door is warped.

9

The door gasket is defective.

9

Condensation forms around the frame.

High humidity in the environment is causing frost buildup.

14

The door is warped.

9 

The door gasket is cracked, warped, or has a gap.

9 

Summary of Contents for RM2193

Page 1: ...ble vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch Do not use any phone in your recr...

Page 2: ...the Electrode 18 8 11 Replacing the Flue Baffle 18 8 12 Replacing the Gas Valve 19 8 13 Testing a Heating Element for Resistance 19 8 14 Replacing a Heating Element 20 8 15 Replacing the Piezo 20 8 16...

Page 3: ...ns for the proper installation of this appliance Failure to obey this danger notification can result in improper installation causing carbon monoxide poisoning that will result in death or serious inj...

Page 4: ...n death or serious injury CAUTION BURN FROSTBITE OR FROSTNIP HAZARD Failure to obey the following cautions could result in minor or moderate injury Do not touch cold surfaces or stored items in freeze...

Page 5: ...ture level set by the knob on the gas valve is too low for the ambient temperature 10 The refrigerator does not get cold enough in any operating mode Improper installation caused an imbalance in the a...

Page 6: ...g Element 10 Piezo 11 Switch AC 11 Switch DC Thermocouple 11 Thermostat 11 Ventilation Fan Switch 12 4 General Information This section provides reference information on the tools components and termi...

Page 7: ...be welded to the burner that conducts heat during gas operation to provide proper heat exchange to the cooling unit Cooling Unit A sealed ammonia based absorption cooling system Electrode Passes the s...

Page 8: ...allation Issues on page 13 for more detail Component Diagnostic Question Action Based On Status Page Burner Assembly Does the refrigerator not operate in gas mode Does the refrigerator not get cold en...

Page 9: ...osing properly 2 If damage is observed replace the door 17 1 Test the door gasket 2 If the gasket is weak at any point repair it 3 After 24 hours test the gasket again 4 If the gasket remains weak rep...

Page 10: ...Does the fresh food compartment freeze Adjust the knob on the gas valve to the appropriate setting for the operating conditions I IIf the ambient temperature is above 80 F 27 C or the door of the ref...

Page 11: ...dry 7 1 Confirm that the gas is lighting but not staying lit 2 Confirm that the voltage of the thermocouple while in the burner flame is between 14 30 mV 3 If the voltage is out of specification repla...

Page 12: ...that will activate the ventilator fan I IInstallation location varies by model and installer The temperature range for activation varies by model 2 If the temperature is within specification does the...

Page 13: ...ues Check that the gas pressure is between 10 5 11 5 in W C ideally as close to 11 in W C at the refrigerator as possible Perform the check with a minimum of 50 ideally 100 of other gas fired applianc...

Page 14: ...rformance if the unit is not installed and ventilated according to specification Refer to Installation Issues on page 13 for more details I IIf the ambient temperature is below 32 F 0 C operating the...

Page 15: ...closure 7 Confirm there are no LP gas leaks Refer to Performing a Gas Leak Test on page 15 for more details 8 2 Performing a Gas Leak Test WARNING FIRE AND OR EXPLOSION HAZARD Do not use matches candl...

Page 16: ...Disconnect the gas line from the jet 3 Remove the jet 4 Soak the jet in an alcohol based solvent for one hour 5 Remove it from the cleaner and use compressed air to blow out any residual deposits Let...

Page 17: ...cing the Door q w 7 Removing the Door qDoor Hinge w Door 1 Locate and gain access to the door hinges Refer to Removing the Refrigerator from an Enclosure on page 15 if removing the refrigerator is nec...

Page 18: ...the clip holding the electrode in position on the burner assembly I ITo avoid cracking the ceramic insulator do not try to adjust the electrode without first loosening the screw 4 Adjust the electrod...

Page 19: ...valve and cap the gas line 4 Disconnect the thermocouple from the bottom of the gas valve 5 Remove the knob from the top of the gas valve selector switch 6 Remove the nut securing the gas valve to th...

Page 20: ...e thermostat ground and power switch 7 Remove the defective heating element from the pocket within the burner tube 8 Perform these steps in reverse with the new heating element to complete the replace...

Page 21: ...the steps in Replacing the Burner Assembly on page 15 to release the thermocouple from the clip 2 Remove the screws securing the switch panel to the back of the refrigerator 3 Slide the switch panel o...

Page 22: ...e ventilation fan on the rear of the refrigerator 4 Disconnect the wiring to the fan 5 Remove the screws securing the fan to the mounting bracket 6 Remove the defective fan from the rear of the refrig...

Page 23: ...iate recycling waste bins whenever possible Consult a local recycling center or specialist dealer for details about how to dispose of the product in accordance with all applicable national and local r...

Page 24: ...Mobile living made easy dometic com YOUR LOCAL DEALER dometic com dealer YOUR LOCAL SUPPORT dometic com contact YOUR LOCAL SALES OFFICE dometic com sales offices...

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