Machine cannot be switched on. No opening / closing of the
machine.
1
Make sure that the opening / closing is not blocked by cable
or surrounding objects.
2
Check if the power plug is correctly plugged into a mains
power socket. If yes, check your electricity supply. If
machine still cannot be switched on, call the
NESCAFÉ
®
Dolce Gusto
®
hotline. For hotline numbers see
"Machine Hotlines".
Machine does not stay closed.
1
If used capsule icon blinks orange: Pull out capsule holder.
Throw away the capsule. Insert empty capsule holder.
2
If machine still does not stay closed: Check if drip tray is
inserted at lowest position. Close machine manually.
Beverage is splashing out of coffee outlet.
1
To stop preparation, touch active hot or cold water icon.
Pull out capsule holder. Check capsule. Throw away the
capsule.
2
Insert a new capsule in capsule holder and insert it back
into machine.
18
9.
TROUBLESHOOTING
9. 4 VARIOUS
