Symptom
Possible Cause
Solution
No sound:
Power cord disconnected
or loose.
Check the connection or the power
cord.
Bluetooth not paired or
disconnected.
Pair the Bluetooth.
AUX IN cable
disconnected or loose.
Check the connection.
Paired with Bluetooth
but AUX IN cable is
connected.
Disconnect the AUX IN cord.
Smart Device’s system
volume is too low.
Increase the system volume.
Battery ran out.
Connect the power cable to charge
the battery.
Sound is
distorted:
Volume level is too high.
Decrease the volume.
Sound source is
distorted.
If the Smart Device’s sound
source is old or poor quality,
distortion and noise are easily
noticed with high-power
speakers. Try a different audio
file from a trusted source.
Tablet/MID's/
Smart Device
won't charge:
You may have plugged
into the wrong
USB Charging ports
(5V/1.1A-white).
Plug the device into the RED
USB Charging Port. Only the
RED port provides the
necessary 5V/2.1A power for
most tablets or smart devices.
Troubleshooting
13
Summary of Contents for CR13
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