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1. How do I replace the batteries and properly maintain
the iQ CLiQ?
- If the iQ CLiQ does not turn on, the batteries may need
to be replaced.
- With an average usage of 3 hours a day, the batteries
will need to be replaced every 4 weeks.
- To clean the iQ CLiQ receiver, first make sure the battery
cover is fully sealed, then rinse the receiver with soap
and water. Dry the unit with a towel thoroughly before
using. To clean the handheld transmitter, wipe down the
outer casing with a damp cloth.
- When the battery is low on the iQ CLiQ handheld
transmitter, the LED indicator light will go from green
to red when any of the buttons are pressed. When the
battery is low on the receiver, the LED indicator will
steadily blink red, every 4 seconds. With sufficient
battery life remaining, the LED indicator on the receiver
will blink green, every 4 seconds.
- During storage, remove the batteries from both the
handheld transmitter and the receiver. When traveling,
try to store your units in room or slightly warmer
temperatures. Do not transport the unit exposed in
extreme climates.
2. My dog is not reacting to the receiver.
- Make sure the receiver is turned on. Place the two red
dots together to activate the receiver.
- Make sure the collar strap is tight enough so both
contact points are touching the dog’s skin.
- The unit may not be making proper contact with your
dog’s skin because the coat is too thick and or long.
TROUBLESHOOTING GUIDE
