35
WARRANTY AND REPAIR INFORMATION
* Battery replacement by the customer
during the first year of the warranty is not
recommended. If the customer chooses to
replace the batteries, any damage to the unit
during the change-out by the owner will void
the warranty.
The warranty is void if the unit has been
altered or an unauthorized person has attempted
repair work.
Procedure for Repair Work :
The cost of shipping products under warranty
back to Dogtra is the customer’s responsibility.
Dogtra will provide/pay (via regular ground
service, within the continental United States) the
shipping cost back to the customer. Any expedited
shipping service will be at the customer’s
expense. Dogtra is not responsible for loss of
training time or inconvenience while the unit is in
for repair work. Dogtra does not provide loaner
units or any form of compensation during the
repair period.
34
WARRANTY AND REPAIR INFORMATION
Not Covered Under Warranty :
We cannot offer warranty for units/products
that have been bought secondhand or as a resold
product.
Dogtra DOES NOT replace defective units or
provide refunds for products purchased from us
after 30 days from the date of the purchase.
Issues of replacement and refunds on units
purchased less than 30 days from an authorized
dealer need to be addressed to the dealer directly.
Dogtra’s warranty DOES NOT cover repairs
or replacements due to misuse by the owner or
dog, improper maintenance, and/or lost units.
Any water damage on the Water Resistant
Transmitters of the 175NCP, 180NCP, 200NCP,
202NCP, 1400NCP, 1402NCP, 1500NCP and
1502NCP will also not be covered. All
replacement cost for either the transmitter or
receiver will be the owner’s responsibility.
Summary of Contents for element 300M Series
Page 1: ......
