32
WARRANTY
The warranty is void if the unit has been
altered or an unauthorized person has attempted
repair work.
Procedure for Repair Work:
Return shipping for warranty work is the
owner’s responsibility. The cost for shipping
(via regular ground service) back to the customer
is covered by Dogtra Co. within the continental
United States. Any expedited shipping service
will be at the owner’s expense. Dogtra is not
responsible for loss of training time or
inconvenience while the unit is in our warehouse
for repair work. Dogtra does not provide loaner
units or any form of compensation during the
repair period.
A copy of the sales receipt showing purchase
date is required before warranty work is begun.
Write a note briefly explaining the problem
and include your name, address, city/state/zip
code, daytime phone number and evening phone
33
WARRANTY
number. Or, you can visit our web site at
www.dogtra.com to fill out a Service Request
Form. If repair costs are not covered under
warranty, we will call you for credit card
information once the work has been completed.
For any questions concerning your Dogtra
products call us Toll Free at 1-888-811-9111,
Pacific Time.
Send repair units to:
1250 E. 223rd Street, Suite 119
Carson, CA 90745
