STORAGE AND TROUBLESHOOTING
When the water fountain is not in use for a long time, empty all the water in the water
fountain and wash it (Please read
[Cleaning the Water Fountain]
), and air it to dry.
Keep inside the box and store in a dry and sheltered place.
Glitches or Disorder
Decreased inflow
Does not start
Bad odor
The filtering net can be congested due to long
use and requires a replacement (This product
uses the DF01-F filter cartridge. Purchase on
DOGCARE Official Store online.)
Check if the power supply is connected
well properly.
Refill some drinking water. The water pump
will not function typically during water
shortage, which level is monitored at every
5s interval. When the water returns to
normal level, the water fountain will start working
back again.
Water level decreased and requires
a refill.
Contact us
support @dogcareglobal.com
Solutions
Contact us
support
@dogcareglobal.com
Contact us
support @dogcareglobal.com
Caused by lack of cleaning or replacement
of filtering net for a long time.
Clean the water dispenser thoroughly, dry
it and replace it with a new filter screen.
(This product uses the DF01-F filter
cartridge. Purchase on DOGCARE Official
Store online.)
STORAGE AND TROUBLESHOOTING
When the water fountain is not in use for a long time, empty all the water in the water
fountain and wash it (Please read
[Cleaning the Water Fountain]
), and air it to dry.
Keep inside the box and store in a dry and sheltered place.
Glitches or Disorder
Decreased inflow
Does not start
Bad odor
The filtering net can be congested due to long
use and requires a replacement (This product
uses the DF01-F filter cartridge. Purchase on
DOGCARE Official Store online.)
Check if the power supply is connected
well properly.
Refill some drinking water. The water pump
will not function typically during water
shortage, which level is monitored at every
5s interval. When the water returns to
normal level, the water fountain will start working
back again.
Water level decreased and requires
a refill.
Contact us
support @dogcareglobal.com
Solutions
Contact us
support
@dogcareglobal.com
Contact us
support @dogcareglobal.com
Caused by lack of cleaning or replacement
of filtering net for a long time.
Clean the water dispenser thoroughly, dry
it and replace it with a new filter screen.
(This product uses the DF01-F filter
cartridge. Purchase on DOGCARE Official
Store online.)
STORAGE AND TROUBLESHOOTING
When the water fountain is not in use for a long time, empty all the water in the water
fountain and wash it (Please read
[Cleaning the Water Fountain]
), and air it to dry.
Keep inside the box and store in a dry and sheltered place.
Glitches or Disorder
Decreased inflow
Does not start
Bad odor
The filtering net can be congested due to long
use and requires a replacement (This product
uses the DF01-F filter cartridge. Purchase on
DOGCARE Official Store online.)
Check if the power supply is connected
well properly.
Refill some drinking water. The water pump
will not function typically during water
shortage, which level is monitored at every
5s interval. When the water returns to
normal level, the water fountain will start working
back again.
Water level decreased and requires
a refill.
Contact us
support @dogcareglobal.com
Solutions
Contact us
support
@dogcareglobal.com
Contact us
support @dogcareglobal.com
Caused by lack of cleaning or replacement
of filtering net for a long time.
Clean the water dispenser thoroughly, dry
it and replace it with a new filter screen.
(This product uses the DF01-F filter
cartridge. Purchase on DOGCARE Official
Store online.)
STORAGE AND TROUBLESHOOTING
When the water fountain is not in use for a long time, empty all the water in the water
fountain and wash it (Please read
[Cleaning the Water Fountain]
), and air it to dry.
Keep inside the box and store in a dry and sheltered place.
Glitches or Disorder
Decreased inflow
Does not start
Bad odor
The filtering net can be congested due to long
use and requires a replacement (This product
uses the DF01-F filter cartridge. Purchase on
DOGCARE Official Store online.)
Check if the power supply is connected
well properly.
Refill some drinking water. The water pump
will not function typically during water
shortage, which level is monitored at every
5s interval. When the water returns to
normal level, the water fountain will start working
back again.
Water level decreased and requires
a refill.
Contact us
support @dogcareglobal.com
Solutions
Contact us
support
@dogcareglobal.com
Contact us
support @dogcareglobal.com
Caused by lack of cleaning or replacement
of filtering net for a long time.
Clean the water dispenser thoroughly, dry
it and replace it with a new filter screen.
(This product uses the DF01-F filter
cartridge. Purchase on DOGCARE Official
Store online.)
STORAGE AND TROUBLESHOOTING
When the water fountain is not in use for a long time, empty all the water in the water
fountain and wash it (Please read
[Cleaning the Water Fountain]
), and air it to dry.
Keep inside the box and store in a dry and sheltered place.
Glitches or Disorder
Decreased inflow
Does not start
Bad odor
The filtering net can be congested due to long
use and requires a replacement (This product
uses the DF01-F filter cartridge. Purchase on
DOGCARE Official Store online.)
Check if the power supply is connected
well properly.
Refill some drinking water. The water pump
will not function typically during water
shortage, which level is monitored at every
5s interval. When the water returns to
normal level, the water fountain will start working
back again.
Water level decreased and requires
a refill.
Contact us
support @dogcareglobal.com
Solutions
Contact us
support
@dogcareglobal.com
Contact us
support @dogcareglobal.com
Caused by lack of cleaning or replacement
of filtering net for a long time.
Clean the water dispenser thoroughly, dry
it and replace it with a new filter screen.
(This product uses the DF01-F filter
cartridge. Purchase on DOGCARE Official
Store online.)